This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The starter malfunctioned causing electrical damage to the motor and related components. Although there is literature that exists that this is a potential problem for this vehichle, BMW refuses to fix the problem and is asking me to pay. My warranty is expired by 4 months, but I have only 37,800 miles. The fact that there are 105K vehicles with this potential problem is evidence that this problem exists. They should be paying for what is an obvious manufacturer defect.
Engine starter was faulty resulting in repeated attempts to start the engine using excessively long starting attempts and warnings from my car of overheating. At a traffic light, my car went into auto-off and then shut down and I was unable to restart the car leaving me stuck at a busy intersection. I received police support and a tow to the BMW Buena Park dealership. The dealership informed me the issue could be related to an open recall (B120524) which relates to the starter. The dealership replaced the starter but claims the issue is not related to the recall. I have sought for over a month information from the dealership to explain how they determined the faulty starter and recall are not related and have not received anything.
Starter went bad which lead to shortage within the lithium ion battery and regular battery. Car came to a stop and did not move in an intersection, blocking both lanes of traffic. Furthermore, car could not be put into neutral as it could not be started. There was smoke emanating from the engine on further restart attempts. Car had to be towed where it was determine this was the problem. Warning message during re-start "engine overheated" though temperate guage suggested it was still cold.
Brought my car in for a starter recall picked it up next day and drove home then came out to turn my vehicle on again and it wouldn-??t start. Burning smell from engine bay as well. Returned the car they inspected it and told me a faulty starter. When I brought the car in it was in perfect working condition I only brought it for the recall. I was then held accountable for 25% of repair costs.
- La Puente, CA, USA
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- Los Angeles, CA, USA