This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
have a 2017 BMW X1, and have an issue with the back hatch closing on its own ( Auto Hatch Closing Feature). It can close on it's own when i walk behind it, sometimes when i am sitting on the back changing my golf shoes...I have to get out of the way before it hits me in the head. I have even tried to push up on the hatch after it starts closing and it will continue to close. It could easily close on a small child or animal and cause harm. This is the foot sensor, and it is too sensitive. IBM says they have no iDrive software ( or did not know about it) to disable this feature in the 2017 model. It is dangerous and annoying.
The air conditioning in the car after changing the air filters has a nasty vinegar smell. Hundreds of others on BMW forums complain about the same thing.
The rear hatch of the BMW will spontaneously close without warning - causing the door to slam into ones head. There is no way of deactivating the foot sensor to block the hatch from inadvertently closing while a person is in the vicinity of the hatch door. -BMW is stationary with key fob in pocket - loading items into rear cargo area - without warning the hatch quickly starts closing hitting a person in the head with tremendous force
2017 BMW X1 rear hatch door shuts prematurely without reason which one has to quickly get out of the way to avoid injury. In my case, it can happen anytime and, no, my feet are not under the kick sensor under rear bumper. BMW forum says it's a common problem.
The tailgate consistently closes on its own. Without my foot even being near the sensor that is located under the backend. T has slammed me in a back a few times when I've had my headphones in and did not hear the beeping. I won't even let my knees get anything out of it. The dealership in fl has allegedly fixed it but continues to do it. It did it on the dealership as well. I moved in and continue to do it took it to a dealership here in Pennsylvania and they say nothing is wrong. When it hit you in the back it hurts really bad.
- King Of Prussia, PA, USA
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There is an active recall (recall # 19V349). However no solution is in place and I'm at risk driving the vehicle with rear seat passengers (including kids). The recall came in April and it's October - with 6 months, no solution has been identified and nothing is done from BMW.
Please see attached image from carfax. This open recall was opened 4/17/19 and with no remedy I'm unable to trade my vehicle in with a non BMW dealership. My only option is to trade into the dealer and they sell at auction. I will take a substantial loss doing this. I moved to an area last year that receives a lot of snow and ice. My current X1 struggles in those weather conditions so I was trying to get a bigger SUV. I contacted BMW and was not provided a timeline a remedy will be available and that there is no way to prioritize this matter. All I was told is parts are coming in sometime this month.
The back hatch closes spontaneously without motion. The car is parked, then I may sit on the trunk of the car putting on my golf shoes and the hatch closes on me until I push it back. I complained to the dealer at the regular one-year service and they said everything is fine.
A D V E R T I S E M E N T S
- Las Vegas, NV, USA