This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 BMW X3. The contact stated that while driving approximately 75 MPH, the vehicle unintendedly decelerated and failed to properly accelerate. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 21V586000 (FUEL SYSTEM, DIESEL). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 55,000.
The contact owns a 2016 BMW X3. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2016 BMW X3. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his wife was driving at an undisclosed speed, the "Drive Train Malfunction" message was displayed. The vehicle was taken to the dealer where it was diagnosed that the Exhaust Gas Recirculation (EGR) cooler needed to be replaced but confirmed that parts were not yet available. The failure recurred with an abnormal fuel odor detected while the vehicle was parked inside the garage. Additionally, fuel was leaking from underneath the vehicle and the check engine warning light illuminated while driving. The vehicle was taken back to the dealer where it was determined that there was a pinhole in the fuel hose and the fuel hose was replaced. The manufacturer was made aware of the failure. The failure mileage was 66,869. VIN tool confirms parts not available.
2016 BMW X3, consumer writes in regard to defective diesel particulate filter. The consumer stated the exhaust gas issue had no remedy. The vehicle also had a leaking valve cover and diesel particulate filter. The consumer requested to be reimbursed for the repairs and have the vehicle bought back from the dealer.
The contact owns a 2016 BMW X3. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Haslet, TX, USA