The contact leased a 2021 BMW X3. The contact received a recall notification for NHTSA Campaign Number: 20V601000 (Electrical System) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and confirmed that the part was not yet available. The contact had not experienced a failure. Parts distribution disconnect.

- Lloyd Harbor, NY, USA

The high voltage battery recall has been open for 1 year, which any reasonable person would agree is far in excess of a reasonable amount of time as the issue is one that could lead to a fire / death.

- Thornton, CO, USA

I was at a stop light and when the light changed I stepped on the gas. The car suddenly turned completely off. I had no steering, no braking no ability to turn the hazard lights on. I was in the middle of the street with traffic behind me and my child was in the back seat with me. The car completely died. There were no warning signs at all Cars started to go around me and I exited the car with my child to avoid getting hit because I could not put my hazard lights. I called my husband and after about 10 minutes I could see the headlights were on. My husband gave me his care and he took my car home but he said the car was acting weird and kept shutting off while on the way back home. then it shut off completely again in our driveway and we cannot close the doors. We are waiting for BMW to pick up the car tomorrow.

- Brooklyn, NY, USA

Our car has just shutdown altogether waiting at a traffic light. Also, the main console above the steering wheel has gone completely black several times while driving.

- Colorado Springs, CO, USA