This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The high voltage battery recall has been open for 1 year, which any reasonable person would agree is far in excess of a reasonable amount of time as the issue is one that could lead to a fire / death.
I was at a stop light and when the light changed I stepped on the gas. The car suddenly turned completely off. I had no steering, no braking no ability to turn the hazard lights on. I was in the middle of the street with traffic behind me and my child was in the back seat with me. The car completely died. There were no warning signs at all Cars started to go around me and I exited the car with my child to avoid getting hit because I could not put my hazard lights. I called my husband and after about 10 minutes I could see the headlights were on. My husband gave me his care and he took my car home but he said the car was acting weird and kept shutting off while on the way back home. then it shut off completely again in our driveway and we cannot close the doors. We are waiting for BMW to pick up the car tomorrow.
- Brooklyn, NY, USA
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- Thornton, CO, USA