2009 BMW X5. Consumer writes in regards to replacement parts not available to repair driver front air bag module and fuel pump recall notices.

- El Paso, TX, USA

I received a recall notice about air bags in August. I have still not received notification of parts. My BMW X5 is now having another very debilitating problem. It shuts off, stalls, won't start, emits very toxic and strong fumes of burning gas when I start my car and when im idling. The engine light up then, it shakes, it has no punch. I felt as though it was part of the other recall with the fuel pump and I took it to my local BMW dealership for diagnostics and they dismissed me, told me I had to pay more for more tests and that it absolutely was not the fuel pump recall. In the meantime I asked about the air bag recall and they said no they couldn't help. I complained and [xxx] of parts and service said fine, they would fix the airbags right then, but couldn't offer me a rental. After 3 hours and 3 hours more I could not stay because I had to work so he put that I request recallvwork on my car which is absolutely not true. I just couldn't stay. I needed to make an appointment for acday that I was off but he was very unhelpful. Well yesterday I received the originial recall letter for the fuel pump and im shocked once again that there is no solution at this time. I have a car that is a ticking time bomb waiting to explode. The fumes are giving me headaches, I've got 2 very dangerous recalls that say if I have problems pull over and for to dealership immediately. But nobody wants to help me. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Las Vegas, NV, USA

The fuel gauge does not register "full" when the tank is indeed full. The needle will creep towards "full", but stops short of full. The car has run out of gas with the fuel gauge registering half full. Dealer has replaced both fuel pumps and fuel sensors/sending units as well as an electronic junction box to no avail. Likelihood of becoming stranded is high, in addition to never knowing how much fuel is actually in the tank. Must guess by keeping track of miles traveled after last fill-up. In addition, rear lift gate will not function (very) intermittently with "comfort access" option. Must use key to manually open the lift gate. Dealer has not been able to reproduce this phenomenon in the shop, but it continues to occur and has occurred since the car was brand new.

- Portland, OR, USA

Fuel gauge does not indicate at full capacity when filled.

- Houston, TX, USA