definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
31,137 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 BMW X5 seat belts / air bags problems

seat belts / air bags problem

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2009 BMW X5 Owner Comments

problem #15

Dec 012016


  • miles


BMW has taken longer than reasonable to address 3 recalls outstanding on this vehicle. The first recall is from a year ago re driver air bag. The second recall is from 9 months ago re passenger air bag. The third recall is from 4 months ago re in tank fuel pump. BMW has advised that parts will not become available for at least several months from now. BMW was unable to provide an precise dates. In the mean time, we have tried numerous times but been unable to sell our vehicle either privately or to a dealership. No one wants to buy this vehicle because of the long standing, unresolved recalls and BMW has refused to fix the issue earlier or offer any reasonable alternative solution.

- Los Angeles, CA, USA

problem #14

Dec 052016


  • 87,050 miles
I received a recall notice about air bags in August. I have still not received notification of parts. My BMW X5 is now having another very debilitating problem. It shuts off, stalls, won't start, emites very toxic and strong fumes of burning gas when I start my car and when im idle ng. The engine light up S de N, it shakes, it has no punch. I felt as though it was part of the other recall with the fuel pump and I took it to my local BMW dealership for diagnostics and they dismissed me, told me I had to pay more for more tests and that it absolutely was not the fuel pump recall. In the meantime I asked about the air bag recall and they said no they couldn't help. I complained and shaun ramirez of parts and service said fine, they would fix the airbags right then, but couldn't offer me a rental. After 3 hours and 3 hours more I could not stay because I had to work so he put that I regused recallvwork on my car which is absolutely not true. I just couldn't stay. I needed to make an appointment for acday that I was off but he was very unhelpful. Well yesterday I received thevpfgicial recall letter for the fuel pump and im shocked once again that there is no solution at this time. I have a car that is a ticking time bomb eaiting to explode. Thevfumes arr givibg me headaches, ive got 2 very dangerous recalls that say if I have problrms pull over and fo to dealership immediately. But nobody wants to help me.

- Las Vegas, NV, USA

problem #13

Mar 232016


  • miles
The contact owns a 2009 BMW X5. The contact received a recall notice for NHTSA campaign number: 16V071000 (air bags). The contact stated that the parts needed for the recall remedy were still not available and the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

- Darien, CT, USA

problem #12

Jun 062016


  • miles


Takata recall this is taking way longer than I would ever think and I fear the risk of injury or death. I can't believe it takes this long for proper or new parts to arrive for remedy. Can we disable them from ever working so we limit risk of faulty bags?

- San Jose, CA, USA

problem #11

Nov 152016


  • miles
I received 2 recall notices regarding this car; the air bag recall was issued on 2/5/2016 and the fuel pump recall was issued on 10/13/2016. No one representing BMW has contacted me yet to have these potentially life-threatening issues resolved. I feel that BMW should escalate their recall resolution process to fixing these recalls within weeks, not months. It has been too long to wait - especially considering I am one head-on crash away from being killed by flying shrapnel from the air bag, or having my car seize suddenly at 65 mph because the fuel pump stopped working. These recalls are not cosmetic - they're very serious safety issues and need quick resolution.

- Germantown, MD, USA

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problem #10

Oct 072016


  • miles
Takata recall. I received a letter from BMW indicating the recall early this year. However, BMW does not have the parts even after several months (even after multiple requests at the dealership, including one today at orange county BMW in harriman, NY). My other vehicle (Acura rl 2009 model), which was also affected by the same recall, was replaced with new airbag about 3 months ago. Why is BMW taking this much time to replace such a dangerous faulty part?

- Monroe, NY, USA

problem #9

Feb 082016


  • miles


The contact owns a 2009 BMW X5 sav. The contact received a recall notification for NHTSA campaign number: 16V071000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified. The contact had not experienced a failure. The VIN was invalid. Parts distribution disconnect. Updated 01/05/17

- Ft Lauderdale, FL, USA

problem #8

Mar 012015


  • miles
Takata recall. The contact owns a 2009 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 16V364000 (air bags) however, the parts to do the repairs were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue. The contact had not experienced a failure. Part distribution disconnect and VIN tool confirms parts not available.

- Mount Pleasant, SC, USA

problem #7

Aug 302016


  • 72,000 miles
Sudden failure of water pump at 72K miles without warning while driving at 35 mph. Vehicle lost power steering, became impossible to drive. Pulled over. BMW said well known issue but BMW not willing to provide any assistance. Very dangerous defect. Takata air bag recall - listed on bmws website as available but BMW service center said still not available. Want to sell the car but cannot because buyers are aware of the recall and do not wish to purchase the vehicle. BMW also refuses to purchase the vehicle as a trade in. Will owners be compensated? rear air springs failed at 72K miles. BMW said known issue but not willing to provide any assistance.

- Los Angeles, CA, USA

problem #6

Feb 122016


  • miles
Takata recall. The contact owns a 2009 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 16V364000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Osage Beach, MO, USA

problem #5

Jun 032016


  • miles


Takata recall I have received a letter in May 2016 to contact the local BMW dealership to set up an appointment to bring in the BMW for an interim replacement of the air bags. Once I arrived I showed them the letter and they said they had no replacements and tried selling other services etc. Now I have received another letter dated July 2016 warning us of the passengers front air bag and it will be replaced once available. We still have a un safe car will no solution. How can we resolve this? see letters and notes from BMW

- West Palm Beach, FL, USA

problem #4

Sep 152015


  • 80,000 miles
My vehicle is BMW X5 30I 2009 model year. I suddenly had an error message on the dashboard screen saying "pass restraint system faulty". dealer checked the problem and stated that this will not engage front passenger airbag and seatbelt restraint system if not fixed. Asked price was $1800 and paid $1500. Absurd price and should be covered by warranty -- its a safety system! I found out that there was an identical NHTSA recall on the same issue with other BMW vehicles just one or two years before this model year. The NHTSA recall code of that recall is 08V384000. I usually ride the car alone and have occasional passenger and never had any heavy load on the seat.

- Fullerton, CA, USA

problem #3

Aug 202015

X5 6-cyl

  • 78,000 miles
While driving on a freeway more than a week ago suddenly the airbag and restraint malfunction appeared for no valid reason.the next day my wife heard a loud metallic rub sound and park brake malfunction appeared. Searched online but no recall for this kind of problems for my X5 but it looks like its very common for bmws.need help!pls!thank you and more power!

- Eastvale, CA, USA

problem #2

Sep 022014

X5 8-cyl

  • 60,000 miles
My 2009 BMW X5 has the pasanger airbag disabled light on and malfunction in the pasanger restraint system malfunction light on. For the past few months. I called BMW of North America and was told they have a recall on this specific problem but my VIN doesn't show this as an affected car. So they will not fix this. Even though the pasanger air bag will not deploy in an accident due to the faulty seat sensor that they have a recall on. I referenced the NHTSA campaign # 08V-384 but was still informed only specific VIN numbers are affected and they won't elaborate on how they came about with the specific criteria.

- Bronx, NY, USA

problem #1

Jun 142013

X5 8-cyl

  • 90,000 miles
The vehicle computer system shows a malfunction of the passenger safety system on the vehicle and states that the airbag will not deploy and seatbelts should always be fastened. This is an item that I should not have to pay for addressing, especially in light of related recalls of this specific system on other BMW models. I took the vehicle to circle BMW on hwy 36, West long branch, NJ and they wanted $1500 to address the issue and replace the bad "sensor" after charging me $150 to "detect" the reason for the malfunction.

- Lake Como, NJ, USA

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