definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
38,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 BMW X5 brakes problems

brakes problem

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2011 BMW X5 Owner Comments

problem #2

Jun 162013


  • 59,000 miles


While driving my engine suddenly shut off along with power steering and power brakes. It started again and I took it to a BMW dealer that said I needed a $325 software update. I asked if that meant my engine would shut off while driving should by software ever go out of date. They said yes, it happens but not on all software updates. They also said software update come out about every 3 to 4 months meaning my engine could be shut off again at any time. I felt I had no choice but to pay the money so my car would run again. I am concerned now about driving at any higher rate of speed considering I could lose my steering and brakes anytime someone decides I need to update software that I was never informed was out of date.

- Sunset Hills, MO, USA

problem #1

Jun 132012


  • 18,000 miles
The contact owns a 2011 BMW X5. The contact stated that while driving at various speeds, exhaust fumes from the engine could be smelled while in the cabin. The contact also stated that the power assist on the brakes failed and that both failures recurred numerous times. The vehicle was taken to the dealer where it was confirmed that in order to remedy the brake failure, a valve would have to be replaced. The technician was unable to replicate the exhaust failure. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The failure mileage was 18,000 and the current mileage was 20,000.

- Canton, MI, USA

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