This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 BMW X5. While driving 70 mph, the sun roof glass exploded. The sun roof was covered; therefore, the fractured glass did not penetrate the vehicle. There were no injuries. The vehicle was taken to the dealer where the sun roof was replaced. The manufacturer was made aware of the failure. The failure mileage was 47,000.
The contact owns a 2012 BMW X5. The contact stated that while driving approximately 65 mph, the glass sunroof spontaneously shattered with a loud booming sound. The contact indicated that the sun roof was opened when the incident occurred. The vehicle was taken to the dealer and diagnosed that a small rock had caused the defect. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 30,000.
While driving at 70 mph on the freeway, my sunroof spontaneously shattered into a million pieces. No other vehicles were around and no falling debris was nearby. The sunroof exploded outward with a loud bang, like a gunshot. Glass rained down inside the car and my passenger and I were cut while trying to remove pieces of glass from the interior.
- Blaine, WA, USA
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- Madison , MS, USA