This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The consumer owns a 2018 BMW X5. The consumer engaged the "car hold" button, which allowed him to remove his foot from the brake pedal while at a stop light. However, the feature failed to operate as needed. The vehicle continued to accelerate while depressing the brake pedal. There were no warning indicators illuminated. The consumer took the vehicle to vista BMW pompano beach (744 N federal hwy #4303, pompano beach, fl 33062, (954) 516-2733) where it was repaired, but the failures continued. The manufacturer was not notified of the failure. The vehicle had not been repaired. The failure mileage was approximately 1,000. The consumer has reported multiple failures after first lemon law hearing reagrding the fist incident.
This brand new car I bought has the options of "advanced safety system" which was supposed to prevent a collision. I was driving on adaptive cruise control, 4 car distance on highway. As I was driving close to the exit where I needed to take, adaptive cruise control did not seem to be working since I noticed that the car was not slowing down as I was approaching the car in front of me. I pressed on the brake to slow down my vehicle, but the vehicle did not respond to my braking. I pressed down brake as hard as possible to stop the vehicle, but my vehicle continued to move without stopping until it (first car) hit the car in front of it and the car in front of the second car hit the third car. Automatic emergency braking should have kicked in to prevent collision, but it did not. This car was supposed to give me forward-collision warning sign as it was approaching the car in the front, but it never did. Sensor might have not been working at the time of incident.
- Lake Oswego, OR, USA
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- Ft. Lauderdale, FL, USA