This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The front headlight enclosure repeatedly fogs because moisture gets inside. It has just happened again to us. This has been widely reported by BMW owners and is a significant safety issue that BMW has not addressed. In the interest of public safety BMW should recall and replace whatever defective parts cause the problem.
The auto-dimming feature of the digital instrument panel on 2020 BMW X5 models is poorly implemented, and under variable lighting conditions (cloudy, snowy, sunrise, sunset), it dims at inappropriate times, such as when driving toward the sun at sunrise or sunset. This makes the display extremely difficult to read and unsafe. The auto-dimming feature for the instrument panel is only appropriate under night-driving conditions.
My vehicle has not been involved in any accidents as a function of this design flaw. The following occurs when vehicle is in motion or stationary: During daytime driving, when headlights are not turned on, the digital instrument panel and digital control panel dim undesirably, making them difficult to read and creating unsafe driving conditions. This is undesirable behavior is most prevalent on cloudy days and at sunrise and sunset. The dimming needs to be inactive if headlights are off. If headlights are on, it needs to be inactive if bright light is detected through windshield (sunrise, sunset) -or- if bright light is detected inside the cabin.
- Colorado Springs, CO, USA
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- Alpharetta, GA, USA