This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Bought in 2018 no problems until 2 or 3 months later to dealer at seriville in BMW for oil change and then started burning oil, took back to dealer was told vale stem seat are leaking ask to check my warranty endurance the refuse to cover without me paying 10,000 to have engine broke down I refuse if I had money for that I would have fixed it not pay for warranty that won't cooperate and it's still active until 2023 or 202033 mine is at 116,695.this is from mix driving mostly weekends.
The contact owns a 2010 BMW X6. Shortly after purchasing the vehicle from a private owner, the contact stated that excessive smoke came out of the tail pipe and he discovered service bulletin number: 110815. The vehicle was serviced by bill jacobs BMW (630-357-1200, located at 2495 Aurora ave, naperville, il 60540), but the contact was uncertain if the vehicle was serviced by a recall and if the valve stems had been replaced. The contact stated that the rear of the vehicle was smoking excessively and there was a reduction in power. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failures and the contact was waiting for a response to determine a repair remedy. The failure mileage was not available.
The contact owns a 2010 BMW X6. While driving 35 mph, the vehicle stalled and all the warning indicators illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the auxiliary water pump needed to be replaced. The vehicle was repaired. The VIN was not included in NHTSA campaign number: 12V161000 (engine and engine cooling). The dealer (BMW of manhattan, 801 11th ave, New York) and the manufacturer were notified of the failure but offered no further assistance. The failure mileage was 80,912.
I started my stationary vehicle in my driveway and I saw white smoke coming from under the hood. After further inspection, I saw a small fire on the connector to the auxiliary water pump. Using water I put out the fire. I took out the pump and harness and took pictures. I contacted BMW North America, who requested me to take the vehicle to BMW dealership, who confirmed that it was the water pump that failed. There already is an active recall for a water pump for my vehicle, but as my vehicle has two water pumps, according to BMW, it is not for this water pump. However the failure happened just as described in the other water pump recall. BMW North America is refused to repair the vehicle under the recall.
A D V E R T I S E M E N T S
- Upper Marlboro, MD, USA