This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The convertible top failed 2011/30229 miles, still under cpo warranty. The dealership only topped off the hydraulic fluid and claimed no leak found. It failed again 2014/45809 miles. This time seals were replaced and hydraulic lines. Goodwill repair with 50% out of pocket. It failed again earlier this year 2018/62112 miles. This time I was quoted $2,938 to $3,658. I had it diagnosed in may and was waiting for an answer of the service manager about BMW assisting with the repair and had not heard back. I inquired again two days ago and got a reply that BMW would not pick up any of the repair cost. It appears that it was a slowly developing defect. Where would have the fluid have gone at the first repair? also doing some research turned up a lot of the same trouble for other owners. Apparently it is a design flaw. Water not draining because of clogging and consequently causing damage to the hydraulic system.
The vehicle was parked in a garage and set on fire, resulting in a house being burned down and the fatality of my father. The fire marshal's report was inconclusive as to how the fire started.
- Windham, ME, USA
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- Delray Beach, FL, USA