This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The plastic seat insert that borders the square hole just below the headrest is painful to shorter passengers. Their head feels it even with minor braking. The BMW -??fix-?? (a foam plug) does not provide enough padding or ergonomic benefit to remedy the problem and is issued for a steep fee at the dealership. The major safety issue is if there is a collision. No person-??s head should be thrown against a hard plastic object in an accident! Shouldn-??t the materials of a headrest be regulated" Shouldn-??t there be firm padding made of a soft and relatively flat material"
- Seal Beach, CA, USA
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- Seal Beach, CA, USA