This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 12/12/03 after pulling into the local snappy carwash, our 2002 Buick Century would not crank the engine. The ignition would wind up but not engage the engine. We called our dealership, but because it was 44,000 miles on the car, and the 36,000 mile warranty is now up, there was nothing they were prepared to do to help us. We called other dealerships and they responded the same. We had to leave it and rent a car because of travel that could not be postponed. Upon our return Monday night, my husband decided to check if the car would start. It immediately started and ran fine for one entire day. On Wednesday, 12/17/03, it quit again while on idle in front of our local wal-mart. Nothing would make it start. While my husband was in the store to buy starting fluid to check if that would start it, I kept bumping the starter and finally it cranked. We have been told it is a common problem of fuel-pumps in these vehicles. We are now being charged over $500 for the fuel pump replacement and labor to do the service. Can there be a rebate for us, since it is happening to others? this is a dangerous occurance, since we could be left stranded anywhere. Thank you for your help.
- Lake City, SC, USA
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- Lake City, SC, USA