10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
41,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Buick Encore seat belts / air bags problems

seat belts / air bags problem

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2014 Buick Encore Owner Comments

problem #5

Nov 122021

Encore

  • 80,000 miles

A D V E R T I S E M E N T S

The contact owned a 2014 Buick Encore. The contact stated that while in idle traffic going onto the express way when they were suddenly hit in the rear of the vehicle when the seat belts failed to restrain the contact from going forward. The contact stated there was no air bag deployment. The vehicle was towed and deemed totaled. The contact received injuries to their shoulders, neck and chest that required medical attention. A police report was filed. The contact had not spoken with the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.

- Memphis, TN, USA

problem #4

Mar 102019

Encore

  • 29,000 miles
The contact owned a 2014 Buick Encore. While driving on a curved residential road, another vehicle crashed into the front driver's door, tire, bumper, and hood of the contact's vehicle. The impact pushed the contact's vehicle onto the lawn. The contact suffered injuries to the right hip that required medical attention. The manufacturer was contacted and stated that the vehicle was previously repaired per NHTSA campaign number: 16V651000 (air bag, seat belts). The manufacturer provided case number: [xxx]. police report number: [xxx] was filed. The vehicle was destroyed and towed. The approximate failure mileage was 29,000. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Spring Hill, FL, USA

problem #3

Feb 012018

Encore

  • 68,500 miles
A faulty clock spring assembly prevents the air bag system from functioning properly which poses a major safety risk. Air bag light comes on when driving.

- Spencerport, NY, USA

problem #2

Jun 152017

Encore

  • 30,000 miles
I took my vehicle into the serra dealership in Washington, mi on 3/20/17 to have the frontal airbag and pretensioner non depoy safety recall (16007) repaired. On, 6/15/17, I was in a car accident traveling at roughly 50 mph and my airbags did not deploy. A Ford F-150 turned into oncoming traffic without looking causing the front of my vehicle to crash into the side of her truck. The other driver was issued the citation from the police. My Buick Encore is most likely totaled (awaiting confirmation on that).

- Macomb, MI, USA

problem #1

Mar 222017

Encore

  • miles
2014 Buick Encore. Consumer writes in regards to a malfunction with the front passenger seat airbag feature. Updated 05/1/2017

- Cape Coral, FL, USA

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