This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The side object detection in the sideview mirrors can become disabled, and the warning message "side object detection system disabled" only appears for a short period in the dic. However, the side object detection remains disabled (without the message) until the next key cycle. For safety, I believe that the message should stay on the entire time that the side object detection is disabled. When a driver does not know that the ststem is disabled, a serious accident could occur. General Motors has issued document id 4426193, #16-na-069: Side detection system unavailable or intermittently side blind zone stops working (Mar 3, 2016) which states "do not replace any parts for this condition." The issue is not fixed and I do not know if or when the system is working. The side object detection stops working when there are no vehicles/structures/objects for 15-25 minutes. A warning message flashes briefly on the dic, but does not stay on even though the system remains disabled.
The contact owns a 2015 Buick Encore. The contact stated that there was an intense glare that impacted visibility in which the contact was unable to see the instrument panel warning indicators on the instrument panel. The dealer and the manufacturer were notified of the failure and were unable to provide a permanent remedy for the condition. The vehicle was not repaired and the failure continued while driving during the day time. The approximate failure mileage was 24. Updated 02/05/16; vehicle purchase date should be before incident date updated 05/10/18
1. while stopped on an incline, even a small incline, the vehicle rolls backwards 6-12" when moving foot from brake to accelerator (the vehicle has automatic transmission). We have come close to hitting two vehicles behind us when stopped at a stop light and the vehicle slid backwards. 2. because of design, there are columns reducing visibility through an already small rear window. The provided rear view camera has almost no resolution and under most normal lighting conditions is totally useless, . the result is there is no way to see what is behind you when backing up or backing out of a driveway. 3. we complained to the dealer and then to GM and were told that "all other Encores were the same therefore there is nothing they can do."
- Arlington Heights, IL, USA
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- Lake Orion, MI, USA