The contact owns a 2015 Buick Encore. The contact stated while driving approximately 10 MPH downhill during inclement weather, the vehicle experienced intermittent brake failure. The contact was unable to stop the vehicle and ran off the roadway to prevent a crash. The vehicle drove over a curb before coming to a stop. There was no injury sustained. The contact stated that the Traction Control warning light was illuminated. The vehicle was driven back to the residence where it remained unrepaired. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was 67,740.

- Waterville, ME, USA

The contact owns a 2015 Buick Encore. The contact stated that while stopped on an incline, the transmission slipped out of gear and rolled backwards after releasing the brake pedal. There was no warning light illuminated. The vehicle was taken to love Buick GMC (736 Saturn pkwy, columbia, SC 29212) and the contact was informed that the failure was a known issue however, there was no recall on the VIN for the failure. The manufacturer was not made aware of the failure. The vehicle was not yet repaired. The failure mileage was approximately 20,000.

- Columbia, SC, USA

I had purchased a 2015 Buick Encore vehicle on March 03, 2020, that had a "not for sale" yellow sticker on the windshield. I had notice that the vehicle made a thumping sound under the hood on the driver side when riding on the highway. I took it to johnny londoff service dept., but was told that nothing was wrong with it. In addition, to noticing that the vehicle would roll backwards on the smallest of incline. As time went on the vehicle would roll back, then roll forward on leveled grounds when I would take my foot off of the brake pedal. I took the vehicle back to johnny londoff service dept., and again was told that nothing was wrong with the vehicle. I took it to telle tires and auto center and found that the suspension was worn out on the front and back of the vehicle, with struts and spark plugs needed. This vehicle rolls back when sitting at a traffic light, at, in line at a fast food drive through, and just everyday driving. Johnny londoff should have fixed the damages and/or repairs needed before selling me the vehicle. I would not recommend buying a vehicle or doing business with them.

- Hazelwood, MO, USA

Handbrake release button broke away from handle to replace entire handbrake assembly must be replaced costing around $600 dollars at Buick dealers. Bad design !

- Escalon, CA, USA

Brakes. In town I have to let off the gas for half a block and gradually apply the brakes or double brake to make it stiffen up and come to a complete stop. I've had it serviced. The master cylinder was replaced and it seemed fine for a month but then I began to have the same issues again. By that time though it was used it only had 36000 miles and is still giving the same issues. When applying the brakes the pedal goes down with maybe an inch or two inches from touching the floor.

- Bentonville, AR, USA

Rear brakes make a very loud noise when applied first time in am. Also, after standing long time during day. Noise is a loud scraping or rubbing sound with vibration. On going since 2016.

- Chiefland, FL, USA

My car is only 4 years old and has 40800 miles on it. In July 2019 low brake fluid light came on. Dealership not open so I stopped at belle tire. They confirmed fluid was low and topped it off. Brake fluid light came on again Sept 26, 2019. Belle tire and dealership both concur I need a new master cylinder and brake booster. Seriously" 4 year old car and 40800 miles? can this be a possible defective part" can't seem to find a recall on this issue either. Please help! repair is over a $1,000.

- Bay City, MI, USA

Tried to stop before a red sign on a city street, the car accelerated on its own, passed the red light and run at about 60 mph on a 35 mph street for about half a mile and then stopped by itself. Pressing the brakes and even putting it on park did not help. I am lucky to be alive with my two passengers, and lucky not to kill anybody or cause property damage.

- Naperville, IL, USA

On Wednesday, July 10, 2019 I slid onto a shoulder taking a turn and punctured my rear passenger side tire. I replaced the tire with the spare, drove to work (less than 10 miles) at speeds below 50 mph, then drove home and scheduled to have the tires replaced the following morning. On Thursday, July 11, 2019, I backed out of my parking spot at my home and started going down my very steep mountain driveway. I applied the brakes like I always do (my foot is always on the brake pedal going down) and received no response. The pedal felt normal (not soft), but the brakes did not engage. By that time my car was going very fast (because of the very steep slope), and I was struggling to keep it on the road, while trying not to hit another car passing by my driveway and not to fly across the two-lane road into a creek. I could not spare a hand for the emergency brake. I had to take a very sharp right turn from my driveway to slow down the vehicle. I didn't hit the other car or end up in the creek but I clipped my passenger side mirror and one of the passenger side panels. Once down and on even ground, I was finally able to use the emergency brake and stop the car. After a brief pause, I started moving again, and regular brakes worked normally. Two subsequent brake system checks (one at the tire shop one at a GM dealership) showed no issues. I was told there are no bulletins or recalls for anything like it. I looked on Buick and GM forums and found at least two reports of a similar problem - brakes suddenly not working and then resuming function again. There are two complaints on this site describing similar issue - id # 11100704 and 11083404. Fixing the mirror alone would cost $900 according to the GM dealership, however, I am not seeing anything regarding GM investigating the issue closely.

- Hendersonville, NC, USA

When first starting out, the brakes stop short. I have to brake 3 times somewhere safe in order to not stop short in front of another vehicle by accident. I had them inspected and the service center said they were fine, that's just the way they are. I feel this is a safety hazard because it stops short, whether I want to or not. It happens whether it is raining or not, but especially during rain.

- Fairborn, OH, USA

On 5/25/18, ABS failed when brakes applied at around 30 mph leading to a rear end crash on wet rainy road at a roundabout at jacaranda boulevard and East venice avenue, venice, fl.

- Fort Lauderdale, FL, USA

The car had been parked in an unheated garage for more than 24 hours. I started it, put my foot on the brake pedal, and put it in gear (R). The car lunged back at a high rate of speed. My foot was still on the brake. To avoid hitting a vehicle behind it in the driveway, I shifted to drive (D) and the car immediately started forward still at a high rate of speed. The brakes did not slow the car down. I bumped the front wall of the garage and again shifted into R. the car started moving back again and the brakes did not work. I turned the engine off and the car began slowing and came to a stop after bumping the vehicle about 20 feet behind it. My foot was on the brake pedal the whole time. I checked for obstructions around the brake pedal and found none. Afterward, when I started the car again, it drove normally without trouble. There was no apparent damage to the car as a result of either collision but the garage wall suffered some minor damage.

- Cedar, MI, USA

2015 Buick Encore. Consumer writes in regards to hill start assist issue. The consumer stated that the vehicle would involuntarily roll backwards. The consumer was unsatisfied with the hill start assist system. The consumer was advised the vehicle operated as designed. Updated 09/28/2017

- Old Orchard Beach, ME, USA

The contact owns a 2015 Buick Encore. While driving at low speeds, the brakes vibrated severely after the brake pedal was depressed. The failure occurred without warning. The vehicle was taken to the dealer where it was diagnosed that the brake pads were defective and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 10.

- Murray, IA, USA

Squeaking and scraping and reduced performance of rear brakes. Dealer tried a fix with identical parts to the original ones but the problem continues. They tell me that GM has not found a fix but is aware of the problem and that they have tried the same fix on three other vehicles that GM previously attempted as a fix. Gee, it's only brakes. What could go wrong? I bought the vehicle on October 26, 2015. It went in for the service of replacing rear rotors and pads on December 29, 2015 with 2,187 miles. There was absolutely no improvement at all. The service mgr. Said that I would be notified by mail when a fix is available when I called on January 18, 2016.

- West Frankfort, IL, USA

When we purchased this auto we were told the brakes would make a noise but that it was not a problem. We were not told that they would grab strongly enough to throw the driver forward at the slightest touch. The problem initially occurred each time the vehicle was first started but now happens more frequently and is much more severe. Is very dangerous when there is moisture in the air or when the weather is cooler. I feel that it is a definite safety hazard.

- Knoxville, IA, USA

1. while stopped on an incline, even a small incline, the vehicle rolls backwards 6-12" when moving foot from brake to accelerator (the vehicle has automatic transmission). We have come close to hitting two vehicles behind us when stopped at a stop light and the vehicle slid backwards. 2. because of design, there are columns reducing visibility through an already small rear window. The provided rear view camera has almost no resolution and under most normal lighting conditions is totally useless, . the result is there is no way to see what is behind you when backing up or backing out of a driveway. 3. we complained to the dealer and then to GM and were told that "all other Encores were the same therefore there is nothing they can do."

- Arlington Heights, IL, USA

Almost every day the 1 St & 2 nd time the brakes are applied there is a grinding noise & it feels like the brakes are grabbing. On my car it seems to be coming from the drivers side.my car parks in the garage. 1 St time dealer said there was a bit of rust on the calipers they cleaned them up..next morning same thing..2 nd time back to dealer they said it's probably condensation & it's always going to be that way..my response was that's unacceptable & I will continue to bring my car back till its fixed.they later told me there was a service bulletin for this prob..GM is monitoring & working on the fix.

- Orchard Park, NY, USA

New Buick 2015 Encore 1. appying brakes when backing out of garage creates a shrill squeal. 2. when slowing for the stop sign at the end of the street, applying brakes makes a moaning sound and slight vibration. 3. when I apply brakes to slow down at about 5 mph such as stopping at an intersection, the brakes 'grab' rather than slowing smoothly. All problems happen in the morning after the car has set overnight, and they usually go away after driving enough to use the brakes a number of times. Last week I drove in a hard rain for 20-30 minutes getting home. Parked car overnight. Brake worked without the above problems for the next two days, then started again. Dealer says they (GM) are aware of the problem on some 2015 Encores and are "working on it" but it is safe, and might be a few months before a fix.

- Spring, TX, USA