The contact owns a 2008 Buick Lacrosse. While driving at various speeds, the headslights would suddenly shut off. The cause of the failure was not diagnosed or repaired. The manufacturer was notified of the failure. The recall notice for NHTSA campaign number: 15V519000 (exterior lighting) was received in January of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the failure were not available and no estimated time for receiving the parts could be given. The VIN was not available. The failure mileage was 35,000.

- Pensicola, FL, USA

In January of 2015 we received a recall notice from GM concerning the headlight driver module (GM safety recall 14291). We called the dealer several times to be told they were waiting for parts. We began experiencing a "headlights recommended" signal several times in broad daylight, but lived with it. When I was in the hospital in October recovering from cancer surgery my wife experienced a headlight failure when driving home alone at night. A neighbor took the car to the Buick dealer and they installed a relay, part #15016745. We then noticed that the left front headlight and the right rear tailight were not lit. As soon as I was cleared to drive I took it back and they insisted that it could not have been their fault, that it was just a coincidence that it happened at that time. I paid the $68.93 for new bulbs. Today I looked at the website, www.mygm.com/recalls and it said that there were no recalls pending for our vehicle. When I called the telephone number given on that webpage, the representative said that was a mistake, but he could not find any information on when they would have parts available or why the website denied there was a recall. This seems to me to be very similar to the ignition switch issue where GM's strategy was to ignore the problem, hoping it would go away.

- Fort Myers, FL, USA

The contact owns a 2008 Buick Lacrosse. While reversing at a low speed, the driver side low beam head lamp failed to illuminate. The vehicle was taken to a dealer who diagnosed that the bulb needed to be replaced. The vehicle was repaired. The VIN was included in NHTSA campaign number: 14V755000 (exterior lighting). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 54,134. Updated 02/19/16; updated 04/24/18

- Hartland, MI, USA

The contact owns a 2008 Buick Lacrosse. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. Updated 03/16/16 updated 03/17/16.

- Mcmillan, MI, USA

Was driving 50 miles hr on oldlandis ave head lights shut off twice went on to shoulder almost crashed in ditch had to drive home with high beams

- Mays Landing, NJ, USA

The contact owns a 2008 Buick Lacrosse. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting) however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Menlo, GA, USA

The contact owns a 2008 Buick Lacrosse. When the headlights were activated, the front driver side headlight failed to illuminate. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was not available.

- Munford, AL, USA

The contact owns a 2008 Buick Lacrosse. While driving 20 mph, the low beam headlights failed to illuminate. The vehicle was not diagnosed or repaired. The contact was aware of NHTSA campaign number: 14V755000 (exterior lighting); however, the vehicle was not included. The manufacturer was not notified of the failure. The failure mileage was 32,000.

- Venice , FL, USA

The contact owns a 2008 Buick Lacrosse. The contact received a manufacturer's recall notification for the exterior lighting; however, the part to the do repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Macomb , MI, USA

The contact owns a 2008 Buick Lacrosse. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting); however, the part and remedy to do the repair was not available. The contact stated that while driving at any speed, the front driver side low beam headlight failed. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. The failure mileage was not available.

- North Highlands, CA, USA

The contact owns a 2008 Buick Lacrosse. While driving approximately 20 mph, the headlights failed. The failure was recurring. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 99,000. The VIN was not available.

- Cotopaxi, CO, USA

The contact owns a 2008 Buick Lacrosse. While driving approximately 35 mph, the exterior lighting dimmed without warning. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting); however, the part needed to complete the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle had not been repaired. The manufacturer was notified of the issue. The approximate failure mileage was 20,000.

- Allison Park, PA, USA

The contact owns a 2008 Buick Lacrosse. While driving approximately 30 mph at night, the low beam headlights seized. The vehicle was driven home utilizing the high beams. The vehicle was taken to an independent mechanic who diagnosed that there was possible module failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The VIN was invalid. The approximate failure mileage was 93,000.

- Albany, NY, USA

The contact owns a 2008 Buick Lacrosse. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Blakley, PA, USA

The contact owns a 2008 Buick Lacrosse. The contact stated that while driving at night, the front headlight became inoperable without warning. The contact mentioned that the front driver side head lamp illuminated intermittently. The vehicle was taken to a dealer but was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 90,000. Updated 09/21/15

- Lancaster, CA, USA

Head lights on car will intermittently go out while driving. Many times it will just be for a few seconds. However can last for several minutes. I now know that the brights continue to work. Although did not know this at the time I was left stranded in the desert with children and no cell phone service. I also don't feel comfortable driving with brights on all the time due to the brights being so bright and fear I might cause an accident for another driver.

- Mesa, AZ, USA

I bought this lovely car and thought I got a great deal-now I wonder what I was thinking!! the car drove home from the dealership beautifully, but after 5 days of owning it I was driving down a major highway at 70mph and the headlights shut off. I now have that problem any time I drive at night. The passenger air bag light goes off and on while the seat is occupied and last night I looked outside, only to discover that my headlights were on. Nothing I did would make them stay off other than disconnecting the battery. The electrical on this car is obviously a nightmare and I will be looking in to trading this car as soon as possible :(

- Greenwood, MO, USA

The contact owns a 2008 Buick Lacrosse. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting); however, the part needed to do the repair was unavailable. While driving at approximately 45 mph, the headlights failed to illuminate. As a result, the high beams had to be engaged. The vehicle was repaired by an independent mechanic; however, the failure recurred. The failure mileage was 110,000.

- Spring City, TN, USA

The contact owns a 2008 Buick Lacrosse. While driving approximately 45 mph, the head lamp dimmed. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 26,000.

- Nash, TX, USA

The contact owns a 2008 Buick Lacrosse. The contact stated that while driving at an unknown speed, the low beam headlamps failed to illuminate. The vehicle was included in NHTSA campaign number: 14V755000 (exterior lighting); however, the parts needed were not available. The vehicle was taken to an authorized dealer, who installed the replacement part until the part becomes available. The manufacturer was notified of the failure and was unable to determine when the part would become available. The approximate failure mileage was 54,000.

- Merrick, NY, USA