The contact owns a 2008 Buick Lacrosse. While driving approximately 5 mph, the low beam headlights suddenly shut off causing the driver to lose control of the vehicle and crash into a ditch. There were no injuries and a police report was not filed. The cause of the failure was not diagnosed. The manufacturer was not notified of the failure. The VIN was not included in NHTSA campaign number: 14V755000 (exterior lighting), although the contact experienced the same failure listed in the recall. The failure mileage was 49,000.

- Lansing, MI, USA

The contact owns a 2008 Buick Lacrosse. The contact stated that the headlamps and daytime running lights failed to illuminate. The vehicle was taken to an independent mechanic who diagnosed that the headlamp driver module overheated and needed to be replaced. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 53,289. Updated 7/21/15 updated 10/17/2017

- Nederland, TX, USA

The contact owns a 2008 Buick Lacrosse. While driving at a low speed, the head lamps failed to illuminate. The vehicle was taken to a dealer who diagnosed that the low and high beam head lamp bulbs and multiple parts needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 64,697.

- Hewitt, TX, USA

The contact owns a 2008 Buick Lacrosse. The contact received a notice for NHTSA campaign number: 14V755000 (exterior lighting) in January of 2015; however the part to do the repair was not available. The contact felt that the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Springville, TN, USA

The contact owns a 2008 Buick Lacrosse. While driving at night at approximately 70 mph, the low beam headlights failed to illuminate. The vehicle was maneuvered to a safe location. The failure recurred intermittently. There was a recall under NHTSA campaign number: 14V755000 (exterior lighting); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The VIN was unavailable. The approximate failure mileage was 61,000.

- Hackberry, LA, USA

The contact owns a 2008 Buick Lacrosse. The contact stated that the exterior lighting failed to illuminate. The failure recurred several times. The contact received a notification of NHTSA campaign number: 14V755000 (exterior lighting) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 86,000.

- Waurika, OK, USA

Headlights go out.

- Cape Coral, FL, USA

2008 Buick Lacrosse. Consumer writes in regards to customer reimbursement request form for ignition recall. The consumer stated the headlights would go out while driving.

- Sun City, AZ, USA

The contact owns a 2008 Buick Lacrosse. The contact stated that the low beams failed to work with no warning. The contact mentioned that as the failure progressed, the contact had to apply the high beams as an interim fix due to the failure. The contact received notification of NHTSA campaign id number: 14V755000 (exterior lighting) and stated that the part was not available and was still under development. The dealer did not provide a specific date for when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact continued to experience the failure. The approximate failure mileage was 53,000.

- Minneapolis, MN, USA

The contact owns a 2008 Buick Lacrosse. The contact stated that while driving at night, the low-beam lights failed to operate. The vehicle was not diagnosed or repaired. The vehicle was included in NHTSA campaign id number: 14V755000 (exterior lighting). However, the part needed to do the repair was not available. The manufacturer was not made aware of the failure. The approximate failure mileage was 92,000. Updated 04/07/15

- Erie, PA, USA

The contact owns a 2008 Buick Lacrosse. While driving 30 mph, the low beam headlights were engaged and became inoperable. The failure distorted the contact's visibility and the high beam headlights were activated in order to continue driving. The VIN was included in NHTSA campaign number: 14V755000 (exterior lighting); however, the remedy was unavailable to perform the repair. The vehicle was not repaired. The manufacturer was notified of the issue. The approximate failure mileage was 48,000. Updated 4/6/15...updated 04/08/15 updated 04/14/15 updated 9/22/2017

- New Hope, MN, USA

The contact owns a 2008 Buick Lacrosse. The contact stated that the headlight cover melted on both front headlights causing the lights to become dim. The vehicle was taken to an independent mechanic. The technician was unable to diagnose the failure and advised the contact to take the vehicle to a dealer. The manufacturer was not notified. The approximate failure mileage was 50,000.

- Dallas, TX, USA

While driving home from store my wife and I smelled something burning three blocks from home. We got home and I checked under the hood and the relay/fuse block on the passenger side was hot and slightly smoldering. I waited a while and the popped off the fuse block cover and saw the hdm module (according to the diagram in the manual) had melted and fused to the block. The melting and burning had also affected the surrounding relays and fuses. I immediately disconnected the battery and scraped away the burnt, fused portion of the hdm relay and visually checked the fuses which were singed or partially melted and replaced the bad ones. I do not have anything to check the relays with. My wife is on oxygen 24-7 and had a tank in the passenger front with her at the time of the incident which, if a fire had spread, could have become a catastrophic incident. After cleaning out the burnt portion of the fuse box of charred remains from the hdm module, I re-connected the battery cables and was able to start the vehicle without incident. The headlights would not work and some gauges appear to be erratic in their readings ( fuel tank and mileage). I then got online and found many 2006 thru 2011 Buick's have reported this very same problem but no recall ( to my knowledge) has been issued for this highly dangerous and possibly catastrophic issue inherent in GM and specifically Buick products. I purchased this car new and I have never received a notice or recall of any kind. I am in the process of having diagnostics and repairs done by an authorized GM dealer and will know more (hopefully) in the near future.

- Aurora, CO, USA

For the third time, this vehicle has died at a standstill for no apparent reason. It will be performing well until parked. After a span of time, it will not restart. When the key is inserted into the ignition, the motor will not catch or turn over, the key will freeze or lock in the ignition in the "on" position, nothing in the vehicle can be operated - gear shift, radio/player, door locks, trunk lid, etc., etc. Etc. The car is completely seized up. Inspection will disclose that battery, including brand new battery, is dead ( no voltage whatsoever). Only way to restart vehicle is to recharge battery. This has happened three times over span of 9 to 10 months. When battery is recharged, vehicle will operate for months until it is dead again. Something is draining the battery, but there no logical explanation; nothing such as radio, lights, etc., is being left on. Some auto repair people believe there is a short in the car's wiring harness; others believe the defective ignition system is at fault.

- Ruskin, FL, USA

Underhood fuse block caught on fire from the headlamp driver module micro-relay #35 melting down. Headlights went off and the battery started draining. Pulled over, turned off the car, and opened the hood to discover that the #35 micro-relay was arcing and had melted itself to micro-relays #44 windshield wipers and #38 air conditioning compressor. Both windshield wipers and air conditioner was off at the time. Even though the engine was off the relay continued to arc and was melting the underhood fuse block. Grabbed an insulated set of pliers and pulled the #35 micro-relay (the #44 and #38 relay came out at the same time). Arcing stopped with the micro-relays removed. I have filed a previous report on the #35 headlamp driver module micro-relay, because it had turned off the low-beam headlights while I was driving, at night, on the highway. Turning the light switch to manual-on did not turn the low-beam headlights back on. I had the #35 headlamp driver module micro-relay replaced and it too proved to be defective. After just a few months, it started turning on the headlights about 10 minutes after the vehicle was turned-off. Had to have my vehicle jump started, replaced the battery, and replaced the #35 headlamp driver module micro-relay, yet again. The 3rd #35 headlamp driver module micro-relay, caused an electrical fire, costing me over $700 to repair. Apparently there is no fuse to prevent the melt-down of the micro-relays. There is no caution, and no warning in the owners manual, to advise the user about what to do in the case of the low-beam headlights suddenly going off. There is no protection against an electrical fire being caused by the #35 headlamp driver module micro-relay, or any other relay from starting an electrical fire.

- Moore, OK, USA

Headlights went off while driving 60 mph in the dark and no nearby light sources were present. Turned headlight control to manual and still no headlights. Stopped vehicle and everything but the headlights were still working. Turned off the air conditioning, the fan, the radio, and still no headlights. Turned car off and back on, still no headlights. Turned car off again and waited 5 minutes and restarted car and headlights came on. This has happened 2 times now, 3 months apart. Dealership denied any knowledge of this problem the 1st time I talked to them, but admits now that several other people have also tried to get this problem fixed but they were unable to duplicate the problem. If I had been driving on a curve, I would most likely be dead now and they would be guessing why I ran off the road (user error), when they know there is a defect in design. Light switch on manual should bypass everything except the fuse.

- Moore, OK, USA