9.8

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Buick LaCrosse seat belts / air bags problems

seat belts / air bags problem

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2017 Buick LaCrosse Owner Comments

problem #1

Apr 282017

LaCrosse

  • 500 miles

A D V E R T I S E M E N T S

Car has 500 miles on it. Driver seat belt will not release. Have to push pull numerous times for about 2-4 minutes to get belt to release to attach. Then with certain movement belt will lock you in position, no room to move upper torso. Told by dealer and Buick that the part is not releasable, only a production part. It has been sitting at dealership for over 3 weeks, still waiting on belt assembly. Dealer claims that they can only wait on GM, yet dealer is sending me info on their gret customer service and sales. Salesman contacted me and wanted to know how am I enjoying new vehicle--told him to look out his window where it has been sitting for last 3 weeks. Also driver side wiper arm was hitting a pillar when in operation, vehicle was in shop to get this and defective paint on bumper for 1 week. With seat belt issue this is getting close to 1 month.

- Harrisburg, PA, USA

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