This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Noise had occurred upon slowing and braking, so I took it to a dealer. A person from the service department rode with me but the problem did not happen (perhaps due to the light rain). Two days later I made a trip into atlanta. The front brakes sounded as though they were grinding at all speeds. A tire dealer in Decatur (nearest my location at the time) replaced both front brake pads and rotors (36,000 miles). The problem is back. Examination of all four brake rotors and pads shows no gouging of the rotor and plenty of pad remaining on all 8 pads; they appear to be practically new (48,000 miles).
While the driver either attempted to stop at a light or stop sigh the brake pedal would almost touch the floor. This problem started about two weeks after the vehicle was purchased. The vehicle was involved in two accidents because of this problem.
- Atlanta, GA, USA
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- Lawrenceville, GA, USA