This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2006 Buick Lucerne. The contact was unable to remove the key from the ignition or turn the key to start the vehicle. The failure began to recur intermittently. The contact stated the gear shift lever had to be moved back and forth between various gears before removing the key from the ignition. The vehicle was taken to an authorized dealer where the technicians stated the battery needed to be replaced. The battery was replaced but the failure continued. The dealer was contacted a second time and the contact was informed the gear shift switch in the steering column needed to be replaced. The vehicle was not repaired. The failure mileage was 38,000.
- Atlanta, GA, USA
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- Atlanta, GA, USA