This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Buick Lucerne. While driving approximately 30 mph and changing lanes, another vehicle crashed into the driver side of the contact's vehicle. The side air bags failed to deploy. A police report was filed. The driver sustained back and neck injuries that required medical attention. The vehicle was taken to an independent mechanic who indicated that the air bags did not deploy due to a failed ignition switch. The manufacturer was not notified of the failure. The failure mileage was 93,000.
- Richmond, VA, USA
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- Richmond, VA, USA