The consumer complained about the rack and pinion steering problem which was being recalled by the manufacturer. The consumer contacted the manufacturer, but because of the VIN consumer was denied any assistance. The problem was noticed after the vehicle was first purchased. There was a stiffens when turning left and sometimes when the vehicle was driven at 50 mph or more, getting off at an off ramp, the steering would loosen then go back to normal.

- Columbus, OH, USA

Hard steering turning right at low speeds. Item repaired 1/14/2004 at dealer at a cost to me of $1351.18. Repair invoice states " internal failure of steering gear diagnosed and replaced steering gear." Auto is 1997 Buick park ave ultra with 32000 miles.

- Raleigh, NC, USA

Item 1. returning home, play developed in the steering wheel. With the car parked in driveway, during investigation, the steering wheel totally disconnected from the steering rack, so the car was no longer steerable. Dealer said the steering wheel shaft had separated from the rack input, but could not understand how this could happen. Rack assembly had been replaced 03/28/97, 2101 miles beause of oil leaks. Item 2. taking car home from dealer after engine oil leak repair, there was much play, 1/3 turn, in steering wheel. Dealer diagnosed problem as broken mounting ear on steering rack and pinion, requiring replacement of rack assembly. Rack assemble had been replaced 03/28/97, 2101 miles due to oil leaks.

- Morton Grove, IL, USA

Rack and pinion steering is binding due to defective parts.

- Cleveland, OH, USA