While waiting for the car in front of me in the valet line, I put my 2013 Cadillac ATS in park. When it was my turn, I attempted to put the car back in drive to move forward, but the shifter was locked in the park position. I had my foot on the brake and when I took it off the car began rolling forward, even though the shifter was in the park position. The screen above the steering wheel as well as the light on the shifter indicated that my vehicle was in drive, even though the shifter was locked in the 'park' position. I powered the car off, and after that it would not start. The screen and on the shifter still indicated that the car was in drive. Ultimately, the vehicle had to be towed. After having the vehicle inspected by a mechanic, it was found that the transmission shift cable became detached/failed/malfunctioned. I discovered that there was a recall on certain Cadillac vehicles for the issue I experienced, (recall number 14V338000). However, my vehicle did not have the recall when my VIN was looked up, but my car experienced the recall issue nevertheless. My safety as well as several others were put at risk because the car would roll if my foot was not on the brake, which could have seriously injured anybody/anything in its path. There were no warning lamps/messages/symptoms of the problem prior to the failure. The vehicle component has not been inspected by the manufacturer, as they quoted me a price of over $1000, holding me responsible even when there is a recall that matches the failure that took place in my vehicle.

- Grand Prairie, TX, USA