NHTSA — Power Train Problems

2014 Cadillac ATS (Page 1 of 2)

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
54,073 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Cadillac ATS drivetrain problems

drivetrain problem

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2014 Cadillac ATS Owner Comments (Page 1 of 2)

problem #21

May 012023

ATS

  • miles

A D V E R T I S E M E N T S

My ball joints on both sides were completely gone, my struts have given out repaired all at the same time, because of those things going out it completely ruined my tires to where they squeak down the road. Both differentials are leaking and my transmission shutters, I also had to replace my water pump that was leaking cooling everywhere

- Tumwater, WA, USA

problem #20

May 232023

ATS

  • miles
Differential keeps going out

- Phoenix, AZ, USA

problem #19

May 162022

ATS

  • 55,000 miles
The contact owns a 2014 Cadillac ATS. The contact stated that the vehicle hesitated while attempting to accelerate. There was a howling sound coming from the driver-€™s side of the vehicle. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the rear differential failed and needed to be replaced. The vehicle not been repaired due to the part being on backorder. The manufacturer was not made aware of the failure. The contact stated that the vehicle was inoperable. The approximate failure mileage was 55,000.

- Chicago, IL, USA

problem #18

Jan 152022

ATS 4-cyl

  • 105,396 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Cadillac ATS. The contact stated while driving 55 MPH on the highway the transmission was shifting irregularly and the vehicle started to decelerate. There was no warning light illuminated. The contact stated that the failure was intermittent. The contact was able to pull off to the side of the roadway and waited 10-15 minutes before restarting the vehicle. The contact was able to drive safely to an independent mechanic however, the vehicle was not diagnosed or repaired. The contact notified the manufacturer of the failure. The failure mileage was 105,396.

- Huntsville, AL, USA

problem #17

Sep 162021

ATS

  • miles
transmission shift cable detach. The gear selected does not change for the vehicle to operate correctly.

- Fresno , TX, USA

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problem #16

Sep 092021

ATS

  • 122,000 miles
The contact owns a 2014 Cadillac ATS. The contact stated while the vehicle was parked, the gear shifter was engaged but the vehicle failed to respond. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who diagnosed that the transmission shift cable had detached, and the failure was related to NHTSA Campaign Number: 14V338000 (Power Train). The dealer was made aware of the failure and informed the contact that her VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 122,000.

- San Antonio, TX, USA

problem #15

Feb 272021

ATS

  • 49,500 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Cadillac Ats. The contact stated that occasionally the vehicle failed to shift into other gears. The vehicle would be restarted and shifted into gear. The contact stated no warning light was illuminated. The vehicle was not taken to local dealer. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 14V338000 (power train) however, the VIN was not included. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 49,500.

- Spring Valley, CA, USA

problem #14

Dec 142020

ATS

  • 24,000 miles
The contact owns a 2014 Cadillac Ats. The contact stated that while driving at various speeds, the vehicle independently shifted from automatic to auto-manual mode without warning. The vehicle was towed to murphy Cadillac, Inc. (174 E hibiscus blvd, melbourne, fl 32901) and was diagnosed with a defective gear shifter. The contact was informed that there was a warranty placed on the vehicle however, the warranty had expired August 2020. The manufacturer was notified of the failure and offered a voucher toward the cost of repair. The vehicle was not repaired. The failure mileage was approximately 24,000.

- Palm Bay, FL, USA

problem #13

Oct 042020

ATS

  • 42,182 miles
The contact owns a 2014 Cadillac Ats. The contact stated that the vehicle was shifted into park however, the shifter failed to engage properly as the vehicle rolled backwards. The contact had to apply the parking brakes for the vehicle to stop rolling. The check engine warning light was illuminated. The contact stated that the failure recurred intermittently. The vehicle was taken to petro Nissan (6248 us-98, hattiesburg, ms 39402) and the contact was informed that the vehicle needed to be diagnosed by an authorized Cadillac dealer. The vehicle was not diagnosed. The contact referenced NHTSA campaign number: 14V338000 (power train) as a possible solution to the failure however, the VIN was not included. The manufacturer was made aware of the failure and referred the contact to NHTSA for assistance. The failure mileage was approximately 42,180.

- Lumberton, MN, USA

problem #12

Aug 102020

ATS

  • 75,000 miles
The contact owns a 2014 Cadillac Ats. The contact stated that the gear shifter ceased in park. There was no warning light illuminated. The contact called the ed morse Cadillac tampa dealer located at 101 E fletcher ave, tampa, fl 33612, and was advised to bring the vehicle in for a diagnostic test. The contact referenced NHTSA campaign number: 14V338000 (power train) and was informed that the recall was closed. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 75,000.

- Tampa, FM, USA

problem #11

Mar 182020

ATS

  • 59,750 miles

A D V E R T I S E M E N T S

Rear left/rear right axle seals leaking reported to me on 06/01/2020 while 2014 Ats was in for service for tires and coolant leak mileage 71,538. I was advised it's a very slow drip and it doesn't need to be taken care of right away but to keep an eye on it vebally over the phone. I looked back on my service records and the leak was detected on 03/20/2020 by the dealer but R.0 closure date is noted as 03/18/2020 I was not made aware of a critical repair needed on the drive axle (rear differential leak) odometer on 03/18/2020 59,750. The seals should not be breaking at this mileage... this should be covered under warranty. It's a massive issue with the Cadillac Ats. This is going to cost around $1500 to fix now... which is obsurd. This is a safety hazard to drive the car like this as per many online reports that I've read online.

- Hewitt, NJ, USA

problem #10

Jun 272020

ATS 4-cyl

  • miles
Car failure multiple times when stopped. Car shuts down when stopping at stoplights stopsigns. RPM's fall to zero, then car shuts down. Sometimes it will shudder before shutting down. When starting car back up, it will shudder and slowly try to start. This has put me in some dangerous situations on the road.

- Pacific Grove, CA, USA

problem #9

Oct 032019

ATS 4-cyl

  • 79,000 miles
Car was parked in parking spot/lot of heb. Started engine and gear shift lever was shifting w/out pressing the brake while remaining in park. The car would not move. Called tow truck. Tow truck driver was able to put car in drive to drive it to pep boys, a mechanic nearby. After 5 days, pep boys stated it was a recall, however my VIN no. Is not associated w/any recall per Cadillac. Towed it to Cadillac and they stated that the problem is the cable that is connected to your transmission or shift lever got detached. Further they stated that this particular part is not covered under my extended warranty. It appears to be a safety issue and it is similar to the GM recall no. 14179.

- Houston, TX, USA

problem #8

May 212019

ATS

  • 89,000 miles
The contact owns a 2014 Cadillac Ats. While the vehicle was reversing out of a parking lot, the gear shifter failed to shift out of reverse. The contact applied the emergency brake, exited the vehicle, looked underneath, and noticed that the bushing cable was detached, which was connected to the transmission lever. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 89,000. The VIN was not available.

- Garland, TX, USA

problem #7

Nov 012018

ATS

  • 154,000 miles
Transmission shift cable - transmission gear selection does not match the indicated gear causing the vehicle to move in an unintended or unexpected direction. I was backing up and went to put the gear in drive and I pressed the gas but the car went backwards. I hit the brake and attempted to move the gear handle and it shifted forward very loosely. Although it displayed drive on the gearbox, when I pressed the gas the car would still go in reverse. Capital Cadillac in smyrna, ga later confirmed that the shift cable needed to be replaced but never mentioned this recall "General Motors (GM) is recalling approximately 90,750 model year 2013-2014 Cadillac Ats, and 2014 Cadillac cts vehicles. The transmission shift cable on the affected Ats and cts vehicles may detach from either the bracket on the transmission shifter or the bracket on the transmission. In fact, I was told by the service advisor at capital Cadillac that the part is on back order and that he didn't know when it would come in.

- Rex, GA, USA

problem #6

Sep 072018

ATS

  • 140,777 miles
The contact owns a 2014 Cadillac Ats. While the contact was driving to a parking lot, the gear shift switched to reverse; however, the vehicle rolled forward without warning. The contact turned off and restarted the vehicle, but it would not shift into drive. The vehicle was towed to the contact's residence. The dealer was not contacted. The manufacturer was made aware of the failure and informed the contact to call NHTSA to file a complaint. The vehicle was not diagnosed or repaired. The failure mileage was 140,777.

- Moncks Corner, SC, USA

problem #5

Aug 242018

ATS 4-cyl

  • 49,038 miles
The contact owns a 2014 Cadillac Ats. While the vehicle was parked with the engine running, the contact's mother opened the driver's door and the vehicle came out of gear and rolled backwards. The front driver side tire ran over her feet. Medical attention was required. The contact's mother sustained fractures of the left foot and contusions of the right hip, and upper left arm. The contact stated that the vehicle exhibited the same symptoms as listed in NHTSA campaign number: 14V338000 (power train). The vehicle was taken to autonation Cadillac West palm beach (2101 45th St, West palm beach, fl 33407, 561-291-6025) where it was diagnosed that the actuator rod was fractured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 49,038. * consumer stateed the above statement is correct except there were no fractures of the hip. Updated 11/1/18

- Boca Raton, FL, USA

problem #4

Jun 152018

ATS

  • 50,000 miles
Afraid to drive my vehicle. I took the vehicle in under warranty because the car lost power on the off ramp from the highway. The air conditioning shut off, and I then noticed nothing on the car was working, brakes, steering, engine!! the dealer could not duplicate the issue. This past Friday it happened again at rush hour and my wife almost got into a serious accident. I am now out of warranty and have a car I am afraid to drive. I have found some other posts of this issue, but no resolution. This should be a recall for safety and if they cannot fix, the car should be replaced.

- Lyman, SC, USA

problem #3

Sep 092016

ATS

  • 23,450 miles
0N more than five occasions the vehicle has accelerated when coming to a stop. I've had to hit the brakes and shift into neutral to get the RPM's back to normal.the last 2 times my wife has been with me in the car, she now refuses to ride in the car. I've had the car in for repairs three time specifically for that problem. The car will run fine for a short time then all of a sudden the same old problem of accelerating when slowing down or coming to a stop. I do not feel safe in this vehicle and would like the lease terminated a.S.a.P.

- Plymouyh, MI, USA

problem #2

Dec 082015

ATS 6-cyl

  • 13,000 miles
The contact owns a 2014 Cadillac Ats. The contact stated that when the vehicle was parked on an incline, there was an abnormal grinding noise heard and the vehicle began to roll backwards without warning. The contact stated that the brake pedal was depressed but the vehicle failed to stop. The vehicle stopped after crashing into a pole. There were no injuries reported. The vehicle was towed to the dealer where it was diagnosed that the shifter was stuck in between gears. The vehicle was not repaired. The manufacturer was notified of the failure and the VIN was not included in NHTSA campaign number: 14V338000 (power train). The failure mileage was 13,000...updated 03/16/16 the consumer sold the vehicle back to the dealer. Updated 03/22/16.

- Galveston, TX, USA

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