NHTSA — Unknown Or Other Problems

3.4

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
38,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Cadillac ATS miscellaneous problems

miscellaneous problem

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2016 Cadillac ATS Owner Comments

problem #1

Sep 012018

ATS

  • 38,000 miles

A D V E R T I S E M E N T S

The touch screen does not work. It moves by itself and even when we select an option it does not recognize it. It is a scary as we cannot receive phone calls and it is a constant distraction where the whole menu is not working. We have been to the dealer a couple of times and I also kept a message for the manager on Friday (September 28th). He never replied back. We have a few videos that show the touch screen is not working (it works a few times). The problem occurs more when it is warm weather. Many other folks have reported the same issue (a google search shows many folks reporting the same issue).

- Unionville, CT, USA

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