This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
These vehicles have an issue tbat GM is aware of, with their 8 speed automatic transmissions which are used in multiple GM vehicles and these cause safety issues because for instance my vehicle switches gears randomly almost causing a wreck, and shuttering, and even slipping and when this happens the cars traction control light is engaged shutting it off, active steering is also shut off due to these on going issues. Im in a cadillac group and hundreds of us have similar issues.
The contact owns a 2017 Cadillac CT6. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal without warning. The contact had taken the vehicle to a dealer where they initially changed the transmission fluid and reprogrammed the transmission module; however, the failure persisted. The contact returned the vehicle to the dealer and she was informed that the torque converter was defective; but that the cost to replace the transmission was expensive. She was advised to bring the vehicle back to dealer each time the hesitation occurred to have the transmission fluid replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 14,000.
A D V E R T I S E M E N T S
- Port Saint Lucie, FL, USA