2013 Cadillac CTS electrical NHTSA complaints: Electrical System:Ignition

NHTSA — Electrical System: Ignition Problems


pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,143 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Cadillac CTS electrical problems

electrical problem

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2013 Cadillac CTS Owner Comments

problem #1

Aug 112014

CTS 6-cyl

  • 7,143 miles


Not an actual incident with the vehicle. Writing to advise of inconsistent information concerning recall for ignition. Usually get a monthly diagnostics report from onstar around the 7th-12th of each month. July's report made no mention of recall. When I when on to onstar.com to renew minutes it said car is recalled. Called onstar, was transferred to Cadillac customer assistance (cca), and was told recall was issued after report.. however cca said that recall number on onstar website was wrong. That number was associated with a Silverado. But, while on the lengthy hold, found on the owners website (at Cadillac.com) 2 recall numbers that are associated with my car (N140172 issued Jul 21, and N140497 issued Aug 4), that are still on the website. Received my Aug diagnostics report, and no mention of a recall. Called onstar to ask why no mention of recall, and the advisor said the diagnostics report is the "most up to date information, and my vehicle is safe to operate", and not to worry about putting my other keys and the fob back onto the key ring.

- Mt. Prospect, IL, USA

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