This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Cadillac Deville. While driving 15 mph, the contact heard a clicking sound and the brake pedal extended to the floor when it was depressed. The rod that inserts into the brake arm became completely detached. He managed to stop the vehicle by applying the emergency brakes and placing the vehicle into a lower gear. He drove to his residence and repaired the vehicle himself. The contact placed the rod back in place. He has scheduled an appointment with the dealer to complete the repair work. He believes a recall should be issued because the braking rods should not detach so easily from the vehicle. The current and failure mileages were 87,000. Updated 03/04/09. Updated 03/04/09.
Brake pedal went to the floor, and the vehicle lost brake power. This occurred when the brake pedal was depressed to stop the vehicle after accelerating to 20 mph. This resulted in the consumer rear ending another motorist. The vehicle was towed to a dealership, who was unable to resolve the problem. As of 5/15/04 neither the GM inspector nor the insurance adjuster were able to provide a report.
Consumer states she was driving at normal speed when she applied her brakes lightly, and her brakes collapsed. She states her brakes went to the floor, and she lost control of automobile. She states luckily she did not hit any one, or any body.
- Chicago, IL, USA
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- Detroit, MI, USA