NHTSA — Steering: Column Problems


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Cadillac DeVille steering problems

steering problem

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2001 Cadillac DeVille Owner Comments

problem #1

Aug 232006

DeVille 8-cyl

  • Automatic transmission
  • 23,000 miles


When I purchased my Cadillac, it had 22,000 miles on it. There was a "bumping" in the steering when I turned at slow speeds. I complained about it on several occasions. 1. the dealer repaired a broken motor mount, didn't fix it. 2. the dealer changed the rack & pinion, didn't fix it. 3. the dealer changed the tie rod ends, didn't fix it. 4. an independent mechanic tightened up loose bolts in the front end, didn't fix it. 5. finally, I took it to another dealer who told me that the steering column would have to be changed and would cost about $1,300. When I objected, because I still am not sure if they can fix the problem, they told me that it might lock up. Well, I feel like that since the problem has been there since I bought the car, and they have tried unsuccessfully many times to fix it, they should fix it free. Of course they don't think so.

- Concord, NC, USA

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