When I purchased my Cadillac, it had 22,000 miles on it. There was a "bumping" in the steering when I turned at slow speeds. I complained about it on several occasions. 1. the dealer repaired a broken motor mount, didn't fix it. 2. the dealer changed the rack & pinion, didn't fix it. 3. the dealer changed the tie rod ends, didn't fix it. 4. an independent mechanic tightened up loose bolts in the front end, didn't fix it. 5. finally, I took it to another dealer who told me that the steering column would have to be changed and would cost about $1,300. When I objected, because I still am not sure if they can fix the problem, they told me that it might lock up. Well, I feel like that since the problem has been there since I bought the car, and they have tried unsuccessfully many times to fix it, they should fix it free. Of course they don't think so.

- Concord, NC, USA