really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
58,833 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Cadillac DeVille electrical problems

electrical problem

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2002 Cadillac DeVille Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #13

May 142014


  • 130,000 miles


The contact owns a 2002 Cadillac Deville. The contact stated that both the brake and accelerator pedals needed to be depressed in order to turn the ignition. The check engine warning indicator illuminated and the vehicle stalled. The failure occurred on multiple occasions. The vehicle was not diagnosed or repaired. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system) and stated that the part needed to repair the vehicle was unavailable. The manufacturer was notified. The approximate failure mileage was 130,000.

- Geneva , NY, USA

problem #12

Sep 082008

DeVille 8-cyl

  • 400,000 miles
Im desperate. On four occasions the car cuts out.this morning doing 35mpg the car went dead.no steering---really scary. This is the fifth time this has happened.cad. Admits the problem but does not have the part. They refuse to give me any alternative.please please see if you can do anything to resolve this very serious problem this is my second attempt to express my concerns.

- Stuart, FL, USA

problem #11

Apr 012014


  • miles
TL-the contact owns a 2002 Cadillac Deville. The contact stated while driving 20-25 mph, the lights in dash board illuminated, radio shortage and alarm sounds when the doors open. The contacted received notification of NHTSA campaign number:14V355000 (electrical system). The VIN number look referred the contact to the manufacturer. The contact was involved in a seven car collision. The vehicle is at the repair shop. The manufacturer was not notified of the issue. The failure mileage was unknown. The contact was provided with manufacturer number at: 800-458-8006.jb

- Washington Dc, DC, USA

problem #10

May 142014


  • 240,000 miles


The contact owns a 2002 Cadillac Deville. The contact stated while driving approximately 20 mph, he became distracted and crashed into a pole. The air bags failed to deploy. The contact sustained a concussion that required medical attention. The contact later received notification of NHTSA campaign id number: 14V355000 (electrical system) however the part needed for repairs was unavailable. The vehicle was driven to the dealer for repairs. The front bumper and grill was replaced. The manufacturer was notified of the failure. The approximate failure mileage 240,000.

- Elkin , NC, USA

problem #9

Aug 182014


  • miles
The contact owns a 2002 Cadillac Deville. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system); however, the parts needed for the repair were unavailable. The dealer did not know when the parts would become available. The contact had not experienced a failure.

- Seabrook, NH, USA

problem #8

Aug 072013

DeVille 8-cyl

  • 40,000 miles
The car would die out, and you have no power anything. Put it in neutral and you could restart it. Solution was to replace two sensors that cost about $400. This also happened on a 2001 Cadillac Deville, I had in 2012, and had to replace sensors. About $400. Again. All repairs were done a Chevy dealer dekalb/sycamore Chevy. This a similar problem to the keys in the ignition. The car engine just die and no power anything. The repairs are in the dealer records. I would like my money back. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Sycamore, IL, USA

problem #7

Apr 152014

DeVille 8-cyl

  • 30,586 miles


At around 11:35 am, as I was turning left from prairie street into the far South entrance of krogers' supermarket. The Cadillac's engine just stopped running. I was unable to turn the steering wheel fast enough to complete the turn without jumping the curb. After completing the turn, I placed the car into neutral and hit the starter a few times. The engine cranked but failed to start the first few attempts (at least I think). I was about to start my process of exiting the car, when I noticed the tachometer showing 600 RPM. I was really hesitate to drive the vehicle any further, so we proceeded to do our grocery shopping. I removed the ignition key from the car's entry remote and my cluster of personal keys. After stowing the groceries and checking my computer files for the previous reported Cadillac's problem concerning onstar disabling it in August 2008. I made some operational checks of the ignition switch. I really have my doubts that the weight on the key would cause such a malfunction, unless the ignition control circuitry is grossly designed.

- Elkhart, IN, USA

problem #6

Aug 132006


  • 27,000 miles
Acidic order within car. 2002 Cadillac Deville, battery leaked and ate a hole in the floor. Service bulletin issued but no notice sent to owners. A rubber or plastic tray should have been installed through a recall. The battery in this model and year automobile is located under the rear seat and is not readily accessible for checking by the owner. Cost to repair exceeded $1800.

- Grand Prairie, TX, USA

problem #5

Aug 082009

DeVille 8-cyl

  • Automatic transmission
  • 55,000 miles
The contact owns a 2002 Cadillac Deville. While driving 55 mph, the vehicle suddenly shut off without warning. The vehicle has not been diagnosed by the dealer and there were no prior warnings. The current and failure mileages were 55000. Updated 10/13/09. Updated 10/13/09

- Fernley, NV, USA

problem #4

Dec 152006

DeVille 8-cyl

  • Automatic transmission
  • 71,000 miles
Engine fire.

- Woodbridge, VA, USA

problem #3

Jul 152002

DeVille 8-cyl

  • Automatic transmission
  • 8,687 miles


1. (a) my Cadillac (dhs-2002) operates in a dangerous and defective manner that could cause accidents. I have had the vehicle serviced no less than 16 times to fix equipment failures, including those which could be major safety issues, to no avail. (B) the airbag warning light has come on two separate occasions, though the bag never deployed. (C) the vehicle suddenly stalled when making turns. 2. (a) my vehicle contains "automatic rain sensors" for its windshield wipers. The wipers come on violently (highest level), even when not turned on, and though it is not raining. The danger is sudden distraction, which could easily cause an accident when merging with traffic and in other dangerous driving situations. They also come on suddenly when passing radio towers. The date set forth below is the first incident; it continues to happen. (B) the airbag warning light creates fear in the driver, as we are unsure as to if and when the airbag will deploy. If it where to deploy erroneously while we were driving, the results could be catastrophic. (C) on two occasions, while making turns in traffic, the vehicle stalled, which could have led to a serious accident. 3. (a) I have returned the vehicle to my dealer for service on numerous occasions. No parts have been replaced, nor has any repair been effected. It appears that this is a systemic issue, and I suspect that it affects all Cadillac similarly equipped. (B) the airbags where replaced on two occasions which has, as least temporarily, solved the problem. (C) on two occasions, sensors were replaced which where allegedly the cause of the problem (last time this occurred was 5/25/05) the foregoing represent critical electronic system failures that could result in fatal accidents. The inability of GM to resolve the automatic wiper issue, together with multiple repairs of other sensors that caused major system failures requires investigation into the safety of this vehicle.

- Pikesville, MD, USA

problem #2

May 172003

DeVille 8-cyl

  • Automatic transmission
  • 7,200 miles
Car will not start/crank. 7,200 miles on odometer! dash lights/gauges intermittent, no accessories at all. Had to have towed to my home area. Later in evening, manually pushed vehicle to front of my home, tried to start using spare no. 2 key then valet key. No response. Tried accessories again while ignition on - tried opening sunroof - no response but then car started and deck lid popped open!

- Dearborn, MI, USA

problem #1

Nov 212002

(reported on)

DeVille 8-cyl

  • miles
Consumer complaining about the design of the accelerator pedal being close to the brake pedal. Mr the consumer states that it causes additional seconds to get his foot on the brake pedal from the accelerator pedal. The consumer also states that the same maneuver happens when his right foot hits the end of the side vertical panel. Scc when looking in the rear view mirror, consumer can only see one quarter of the bottom horizontal view. On a sunny day, the illuminated numbers on the dash are not visible and requires repeated glances to obtain an accurate reading. The passenger door handle is difficult to reach for closing once it has been opened.

- Toms River, NJ, USA

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