This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Cadillac DeVille. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The power steering was inoperable. In addition, the contact stated that the message that the key was not detected was displayed. The contact stated that the vehicle was recently serviced at the dealer under Manufacturer Recall Number: N140299. The contact stated that the failure had occurred before receiving the recall repair notification. The failure reoccurred after the recall repair was completed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 200,000.
While driving down the street, within a half mile of driving, the engine just shut off. After a slow stop, the car started normally again and has been ok for several days.
: the contact stated while parking the vehicle, there was a loss of all electrical power. The vehicle would not restart and was towed to a local dealership. The dealer determined the ignition fuse had blown and it was replaced. Afterwards, the vehicle was towed back to the dealer three additional times for the same problem. The service department replaced the ignition, instrument cluster panel, and the electrical door panel, but the problem continued.
- Monroe, GA, USA
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- Fort Lauderdale, FL, USA