NHTSA — Unknown Or Other Problems


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
53,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Cadillac DeVille miscellaneous problems

miscellaneous problem

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2003 Cadillac DeVille Owner Comments

problem #3

Jul 142014


  • 47,000 miles


Keys have been recalled. NHTSA recall #14V355. Key rotation safety recall here. Dealers insist that I must bring in the car to get the 20 cent key part, else GM won't pay them. I don't have a spare 2 hours. GM could easily send me new keys or the 20 cent plastic pieces that I could insert myself. Dealers I've spoken with say this change in the center of gravity for the key ring isn't a complete solution, just a band-aid that will reduce the incidence. Please force GM to send replacement keys or justify the need to force owners to bring in their cars for a 20 cent plastic key modification.

- Atlanta, GA, USA

problem #2

Oct 072015


  • 52,000 miles
NHTSA campaign number: 14V355000 GM is making a half-hearted "repair" by placing an insert into the key. I've four times requested they mail me the inserts. They refuse. I must bring in the car so the dealer can record the VIN or they won't get paid. I can't spend 2 hours traveling to a dealership and waiting for the key inserts. It's not a vehicle repair and GM doesn't need my vehicle. Just the keys! I have four keys in the hands of different family members. Gathering them and making a trip to the dealership is unreasonable. NHTSA should require GM to mail inserts to owners to place into the keys when requested.

- Atlanta, GA, USA

problem #1

Oct 082014

DeVille 8-cyl

  • 60,000 miles
I was told by city service queens New York that at long last that the recall part was ready to be installed and when I arrived the next morning appointment I was told that GM did not deliver the part. I'm at an in pass and very annoyed.

- Queens Village New York, NY, USA

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