This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Cadillac ext escalade. The contact stated the vehicle would exhibit numerous electrical failures. When the vehicle was first purchased, the instrument panel overheated and failed as soon as he drove from the lot. The dealer replaced the instrument panel at the manufacturer's expense. In addition, the vehicle stalled while driving at various speeds and without warning on at least twelve occasions. The dealer advised there was a short in the main wiring harness. The manufacturer would not provide any assistance. The contact has had numerous unknown repairs made to the vehicle to no avail. The failure and current mileages were 168,000. Updated 10/25/10 the consumer stated the instrument panel went out, the ignition switch, fuel pump and power steering motor failed. Also, the transmission was rough and shifting hard. Updated 10/27/10
12/24/06 I had a car fire at my house, General Motors has been jerking me around for over a month now regarding there liability for the fire. 2/13/07 they accepted liability of the fire over the phone to me. I faxed to them all the documents they asked for. Now today 2/14/07 they are denying liability as well as the supervisor denying it will not speak to me about this matter. I feel like this is another example of a big company taking advantage of the working public.
My 2003 Cadillac Escalade ext. Was parked at 10:30 December 23. 2006 in my driveway, about 9-9:15 on December 24, 2006 the truck ignited itself on fire. The truck is severely burned as well as my wife's 2006 Mercedes Benz as well as my property.
- West Nyack, NY, USA
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- Jasper , GA, USA