The TSB information displayed below are summaries. Unfortunately we do not have access to the full versions.
To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.
Summary: This technical bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
Summary: This technical bulletin provides repair information for installing a new stabilizer shaft bracket to correct a customer concern of on a clunking noise originating from the front of the vehicle that is more predominant during turns or travel
Summary: This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
Summary: This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the cu
Summary: This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
Summary: This preliminary informational bulletin provides a procedure to apply dielectric grease and a piece of adhesive shim stock to the steering angle sensor connector to correct a condition of service stabilitak message displayed in DIC and DTC
Summary: This technical bulletin provides a procedure to repair any power steering leak that may be caused from extremely low temperatures and use the recommended fluid.
Summary: This technical bulletin provides a revision for 12-02-32-002 to add the 2013-2014 model years, add noise as a possible condition and add a Note in the Instructions section.
Summary: This informational bulletin provides information for Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an instrument panel backlighting flashes, flickers or inoperative, unwanted horn activation, radio controls inoperative or unwanted a
Summary: CADILLAC/CHEVROLET/GMC: WILL HAVE INOPERATIVE CRUISE CONTROL; INOPERATIVE OR UNWANTED ACTIVATION OF RADIO CONTROLS; BACKLIGHTING FLASHES, FLICKERS OR INOPERATIVE DUE TO POSSIBLE SHORT TO GROUND ON STEERING WHEEL COIL CONNECTOR X2. MODELS
Summary: GMC: HYDRAULIC POWER STEERING LEAK AT HOSE CONNECTION TO STEERING RACK. ALL POTENTIAL LEAKS SHOULD BE COMPLETELY CLEANED AND INDENTIFIED BEFORE ATTEMPTING TO REPAIR OR REPLACE ANY POWER STEERING COMPONENTS. *JS UPDATED 4/22/13. *PE
Summary: This technical bulletin provides a procedure to repair any power steering leak that may be caused from extremely low temperatures and use the recommended fluid.
Summary: This technical bulletin provides a procedure to repair any power steering leak that may be caused from extremely low temperatures and use the recommended fluid.
Summary: This technical bulletin provides a revision for 12-02-32-002 to add the 2013-2014 model years, add noise as a possible condition and add a Note in the Instructions section.
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have a power steering pump whine noise. Technician will need to flush and refill the power steering system with Lucas Power Steering F
Summary: "THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS."
Summary: This preliminary informational bulletin provides a procedure to apply dielectric grease and a piece of adhesive shim stock to the steering angle sensor connector to correct a condition of service stabilitak message displayed in DIC and DTC
Summary: This Preliminary Information communication provides information to the technician vehicles with a slight rough idle. Technician should compare the concern with a like vehicle. If the concern is worse than a like vehicle, technician should f
Summary: This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related t
Summary: This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the suppo
Summary: This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
Summary: This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the suppo
Summary: This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related t
Summary: This preliminary informational bulletin provides technicians a recommendation for when they are performing a front end alignment and find an alignment dowel pin missing .
Summary: This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
Summary: This informational bulletin was created to aid the technician in diagnosing the difference between a shock or strut that has a fluid residule from a possible external source from a leaking shaft seal.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Suspension System message on the Driver Information Center and the rear suspension ride height is incorrect. Technician wil
Summary: GM: IF THE SERVICE SUSPENSION SYSTEM IS DISPLAYED ON THE DIC, THE TRIM HEIGHT MAY BE INCORRECT, LOOSE COMPRESSOR INLET HOSE, OR THE COMPRESSOR SELF TEST MAY BE INOPERATIVE. ALSO INCLUDED SUBURBAN LD MY 2001-2013, YUKON DENALI XL MY 2013, Y
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Suspension System message on the Driver Information Center and the rear suspension ride height is incorrect. Technician wil
Summary: This preliminary informational bulletin provides technicians a recommendation for when they are performing a front end alignment and find an alignment dowel pin missing .
Summary: This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have grease leaking from front hub bearings. Technician should not replace the bearing for grease purge. Technician should be advised to n
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnosti
Summary: This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
Summary: GMC/CHEVROLET/CADILLAC: INSTRUMENT PANEL MESSAGES REGARDING STABILITRAK MESSAGE, TRACTION CONTROL MESSAGE, SERVICE BRAKE SYSTEM MESSAGE, IS OFF AND GAUGES, IN VARIOUS MODULES LOW SPEED SETTINGS, ARE INOPERATIVE. MODELS 2007-13 ALL ESCALA
Summary: This informational bulletin provides information on installing the correct tires for vehicles with the condition of under hard acceleration at higher speeds, the traction control light will flash. Or, they may come in for ABS or general han
Summary: This Preliminary Information communication provides information to the technician on the steps to help diagnose and repair vehicles with a Antilock Braking System Malfunction Indicator Lamp on. Technician will find the scan tool will not co
Summary: This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages ? Br
Summary: This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages "Bra
Summary: This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND.
Summary: This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages ? Br
Summary: This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be
Summary: This Preliminary Information communication provides the technician with the additional steps that are needed to help perform a successful brake bleed on the 2-Mode Hybrid with Regular Production Option Code HP2. With a battery maintainer in
Summary: GENERAL MOTORS: OWNERS MAY COMPLAIN ABOUT UNWANTED BRAKING, OR REDUCED ENGINE POWER. THERE MAY ALSO BE SOME UP AND DOWN SHIFTS WITH THE TRANSMISSION. *KB UPDATED 10/15/14. *PE UPDATED 11/12/14. *PE
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review T
Summary: This Preliminary Information communication provides information to the technician about vehicles that have Brake Pedal Position and or Cruise Brake Pedal parameters are showing "Applied" with the brake pedal released. Technician will need t
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS ON DIAGNOSING AND REPAIRING VEHICLES THAT MAY HAVE UNWANTED GRADE BRAKING, REDUCED ENGINE POWER WITH NO DRIVER INFORMATION CENTER MESSAGES ¿ BR
Summary: This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages ? Br
Summary: This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages ? Br
Summary: This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages "Bra
Summary: CHEVROLET/GMC/CADILLAC: BRAKE PEDAL POSITION (BPP) SENSOR HAS RELATED ISSUES AFTER NORMAL DIAGNOSTICS, REGARDING CONNECTOR X205, TERMINAL CONCERN, CRUISE/BRAKE LIGHT OR SERVICE STABILITY MESSAGE OR REDUCED ENGINE POWER. MODELS 2012-2013
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an Antilock Braking System lamp followed by a Service Stability message in the Drivers Information Center. Technician my find Diagnos
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a "Service Stability Message" appears on the Drivers Information Center. Technician will find Diagnostic Trouble Code C0561 set in th
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have a power steering pump whine noise. Technician will need to flush and refill the power steering system with Lucas Power Steering F
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an Antilock Braking System lamp followed by a Service Stability message in the Drivers Information Center. Technician my find Diagnos
Summary: This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages " Br
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Suspension System message on the Driver Information Center and the rear suspension ride height is incorrect. Technician wil
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE ELECTRONIC BRAKE CONTROL MODULE AND BRAKE PRESSURE MODULATOR VALVE FOR THE 2-MODE HYBRID UTILITIES AND TRUCKS ARE NOW OFF RESTRICTION THROUGH THE GENERAL MOTORS TECH
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE ELECTRONIC BRAKE CONTROL MODULE AND BRAKE PRESSURE MODULATOR VALVE FOR THE 2-MODE HYBRID UTILITIES AND TRUCKS ARE NOW OFF RESTRICTION THROUGH THE GENERAL MOTORS TECH
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an Antilock Braking System lamp followed by a Service Stability message in the Drivers Information Center. Technician my find Diagnos
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS ON DIAGNOSING AND REPAIRING VEHICLES THAT MAY HAVE UNWANTED GRADE BRAKING, REDUCED ENGINE POWER WITH NO DRIVER INFORMATION CENTER MESSAGES ¿ BR
Summary: This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blo
Summary: This Bulletin provides guidelines for Dealers required to contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of asse
Summary: This informational bulletin provides a revision for 09-06-04-015B (Vehicles Sitting Outside on Dealer Lots for Extended Periods with Hard Start/No Start Condition) to add the 2015-2018 model years.
Summary: This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2 9U.S. and Canada
Summary: This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is
Summary: This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
Summary: This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).
Summary: This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blo
Summary: This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
Summary: This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need
Summary: This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Code
Summary: This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leaka
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ABOUT THE CALCULATION AND OPERATION OF THE ENGINE OIL LIFE MONITOR. THE MONITOR CALCULATES THE PERCENT OF OIL LIFE REMAINING, BASED ON 3 PATHWAYS. THE FIRST PATHWAY FOR OIL L
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS ON DIAGNOSING AND REPAIRING VEHICLES THAT MAY HAVE UNWANTED GRADE BRAKING, REDUCED ENGINE POWER WITH NO DRIVER INFORMATION CENTER MESSAGES ¿ BR
Summary: This informational bulletin provides information on identifying non-GM (aftermarket) engine calibrations for gasoline engines using Tech 2 or GDS 2.
Summary: This informational bulletin provides information on Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2® or GDS 2 (U.S. and Canada)
Summary: This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages ? Br
Summary: This Preliminary Information communication advises the technician vehicles with Regular Production Option Code HP2 may stall after shifting out of park quickly after a key crank. The 2-Mode Hybrid requires a certain amount of engine run tim
Summary: This Preliminary Information communication provides steps the technician will uses to diagnose and repair vehicles that have low oil pressure after an oil change with the engine Regular Production Option Code L20, L77, L94, L96, L99, L9H, L
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A COLD ENGINE TICK NOISE FOR 50 SECONDS AT START UP. TECHNICIAN DETERMINES IF THE TICK NOISE IS POSSIBLY COMING FROM THE EXHAUST
Summary: This informational bulletin provides information on close coupled converters and there affect on newly installed engines or engines during there break in period.
Summary: This Preliminary Information communication provides information to the technician about vehicles that engine runs and idles rough. Technician will find P0171 and or P0174. Technician will need to inspect the positive crankcase ventilation t
Summary: This Preliminary Information communication provides information to the technician vehicles with a slight rough idle. Technician should compare the concern with a like vehicle. If the concern is worse than a like vehicle, technician should f
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on or a low oil pressure indicated after an oil change. Technician may find Diagnost
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on or a low oil pressure indicated after an oil change. Technician may find Diagnost
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on or a low oil pressure indicated after an oil change. Technician may find Diagnost
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on during a cold start in temperatures below 0 degrees Fahrenheit. Technician wi
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on during a cold start in temperatures below 0 degrees Fahrenheit. Technician wi
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on during a cold start in temperatures below 0 degrees Fahrenheit. Technician wi
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON LAMP, ENGINE MISFIRE ON CYLINDER 1, 4, 6, OR 7 AND/OR TICK NOISE. TECHNICIAN WILL FOLLOW SERVICE INFORMATION
Summary: This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on or reduced engine power message. Technician may find Diagnostic Trouble Codes
Summary: This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
Summary: This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an oil leak shortly after a cold start when extremely low ambient temperatures are present. Technician will need to clean the area of
Summary: This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all t
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have a cold engine tick noise for 50 seconds at start up. Technician determines if the tick noise is possibly coming from the exhaust
Summary: This Preliminary Information communication provides information to the technician about vehicles that are setting Diagnostic Trouble Code P0300 after engine repairs. Technician will need to ensure that injector connectors for cylinder 5-7 a
Summary: This Preliminary Information communication provides information to the technician that some vehicles may have a Service Engine Soon lamp, engine misfire on cylinder 1, 4, 6, or 7 and/or tick noise. Technician will follow service information
Summary: This Preliminary Information communication provides information to the technician about vehicles that a tick ping noise on torque reversal or load. Technician will need to replace the propeller shaft. Technician will need to contact General
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Code
Summary: This Preliminary Information communication provides information to the technician about vehicles that have low oil pressure, no oil pressure, and/or engine noise. Technician will need to replace the oil pump, flush the oil cooler lines.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have low oil pressure, no oil pressure, and/or engine noise. Technician will need to replace the oil pump, flush the oil cooler lines.
Summary: This informational bulletin provides information of suspected tampering or vehicle modifications for non-GM (Aftermarket) engine and transmission calibrations for V6 and V8 gasoline engines Using Tech 2® or global diagnostic system 2 (GDS
Summary: This Preliminary Information communication provides information to the technician about vehicles that have Service Engine Soon Malfunction Indicator Lamp and the engine misfires. Technician may find Diagnostic Trouble Codes P0300, P0301, P0
Summary: This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Code
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. TECHNICIAN SHOUL
Summary: THIS INFORMATIONAL BULLETIN EXPLAINS A POSSIBLE NORMAL WHINING NOISE FROM THE BALANCE SHAFT CHAIN IF THE VEHICLE HAS LESS THAN 10,000 MILES ON IT.
Summary: This Preliminary Information communication provides information to the technician that some vehicles may have a Service Engine Soon lamp, engine misfire on cylinder 1, 4, 6, or 7 and/or tick noise. Technician will follow service information
Summary: This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
Summary: This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P21
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find a Diagnostic Trouble Code P0011. If the technician has follo
Summary: This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
Summary: This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
Summary: This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil l
Summary: This Preliminary Information communication provides information to the technician that some vehicles may have a Service Engine Soon lamp, engine misfire on cylinder 1, 4, 6, or 7 and/or tick noise. Technician will follow service information
Summary: This informational bulletin supplies infomation for identifying non-GM (Aftermarket) engine calibrations for gasoline engines using Tech 2® or GDS 2 (U.S. and Canada).
Summary: This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is
Summary: This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blo
Summary: This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified.
Summary: This Preliminary Information communication advises the technician that the 2-Mode Drive Motor Generator Battery placed on parts restriction by General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical
Summary: This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified.
Summary: This Preliminary Information communication advises the technician that the Drive Motor Generator Control Module, also known as PIM) for the 2-Mode Hybrid Utilities and Trucks are being placed on restriction through the General Motors Techni
Summary: This Preliminary Information communication provides information to the technician that some vehicles may have a Service Engine Soon lamp, engine misfire on cylinder 1, 4, 6, or 7 and/or tick noise. Technician will follow service information
Summary: This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blo
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on a rough running engine, and/or oil consumption. Technician will find Diagnostic T
Summary: This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have Service Engine Soon Malfunction Indicator Lamp on and a constant engine misfire. If Service Informa
Summary: This Preliminary Information communication provides information to the technician that some vehicles may have a Service Engine Soon lamp, engine misfire on cylinder 1, 4, 6, or 7 and/or tick noise. Technician will follow service information
Summary: This Preliminary Information communication provides information to the technician that some vehicles may have a Service Engine Soon lamp, engine misfire on cylinder 1, 4, 6, or 7 and/or tick noise. Technician will follow service information
Summary: This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an audible engine whine noise at 1500-1800 revolutions per minute. Technician will need to check the coolant level, remove serpentine
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an audible engine whine noise at 1500-1800 revolutions per minute. Technician will need to check the coolant level, remove serpentine
Summary: This Preliminary Information communication provides information to the technician about vehicles that have low oil pressure, no oil pressure, and/or engine noise. Technician will need to replace the oil pump, flush the oil cooler lines.
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have a cold engine tick noise for 50 seconds at start up. Technician determines if the tick noise is possibly coming from the exhaust
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a service four wheel drive message displayed in the driver?s information center. Technician may find Diagnostic Trouble Code C0387. T
Summary: This informational bulletin provides information on the proper oils to use on GM vehicles including information regarding the differences of the Dexos oils.
Summary: This informational bulletin provides information on the proper oils to use on GM vehicles including information regarding the differences of the Dexos oils.
Summary: This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correc
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a buzz or rattle type noise during light acceleration around 1200-2000 Revolutions per minute. Technician will need to reposition the
Summary: This informational bulletin provides information on Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2
Summary: GENERAL MOTORS: OWNERS MAY COMPLAIN ABOUT UNWANTED BRAKING, OR REDUCED ENGINE POWER. THERE MAY ALSO BE SOME UP AND DOWN SHIFTS WITH THE TRANSMISSION. *KB UPDATED 10/15/14. *PE UPDATED 11/12/14. *PE
Summary: This informational bulletin supplies infomation for identifying non-GM (Aftermarket) engine calibrations for gasoline engines using Tech 2® or GDS 2 (U.S. and Canada).
Summary: This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
Summary: THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS.
Summary: This Preliminary Information communication provides information to the technician that some vehicles may have a Service Engine Soon lamp, engine misfire on cylinder 1, 4, 6, or 7 and/or tick noise. Technician will follow service information
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an audible engine whine noise at 1500-1800 revolutions per minute. Technician will need to check the coolant level, remove serpentine
Summary: This Preliminary Information communication provides information to the technician about vehicles that have low oil pressure, no oil pressure, and/or engine noise. Technician will need to replace the oil pump, flush the oil cooler lines.
Summary: GMC: CORRECT FRONT AXLE VENT HOSE ROUTING. THE FRONT AXLE VENT HOSE IS MOUNTED IN THE LEFT SIDE OF THE ENGINE COMPARTMENT, AND MAY NOT BE CORRECTLY ROUTED. *PE UPDATED ON 5/1/2012. *KB
Summary: This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND.
Summary: This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have a cold engine tick noise for 50 seconds at start up. Technician determines if the tick noise is possibly coming from the exhaust
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review T
Summary: This technical bulletin provides a procedure to correct the customers concern to replace the left side valve cover and active fuel management oil deflector to reduce oil consumption.
Summary: This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if debris have entered the exhaust system.
Summary: This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic
Summary: This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspe
Summary: This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspe
Summary: This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspe
Summary: This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspe
Summary: This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic
Summary: This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic
Summary: This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic
Summary: This informational bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles.
Summary: This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leaka
Summary: This informational Bulletin provides Do's and Don'ts for maximizing gasoline engine fuel economy, other various tips and a list of websites for additional information.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review T
Summary: This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review T
Summary: This Preliminary Information communication provides information to the technician that some vehicles may have a Service Engine Soon lamp, engine misfire on cylinder 1, 4, 6, or 7 and/or tick noise. Technician will follow service information
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a buzz or rattle type noise during light acceleration around 1200-2000 Revolutions per minute. Technician will need to reposition the
Summary: This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains how toptier fuels should be used to reduce carbon build up.
Summary: This informational bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles.
Summary: This informational bulletin provides a revision 11-00-90-001A to add the 2014 model year. Also, a bullet was added to the dexos 2? section with information on the 2014 Cruze diesel.
Summary: This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review T
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have low oil pressure message. Technician may also find a Diagnostic Trouble Code P0521 in the Engine Control Module. Technician shoul
Summary: CHEVROLET/BUICK/GMC/CADILLAC: FUEL GAUGE HAS AN INCORRECT READING AFTER FILLING OR FUEL LEVEL SLOW TO REGISTER OR DISPLAY AFTER VEHICLE HAS STARTED. *PE
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an oil leak shortly after a cold start when extremely low ambient temperatures are present. Technician will need to clean the area of
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a buzz or rattle type noise during light acceleration around 1200-2000 Revolutions per minute. Technician will need to reposition the
Summary: This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is
Summary: This informational bulletin provides information to dealership personnel on automatic transmission shift and engine drivability concerns and/or MIL ON due to aftermarket oil bath air filter use.
Summary: This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic
Summary: This Bulletin provides guidelines for Dealers to determine whether or not they need to contact the PQC for an engine, transmission or transfer case assembly replacement and information explaining the PQC process, Global Warranty Management
Summary: This Preliminary Information communication advises the technician vehicles with Regular Production Option Code HP2 may stall after shifting out of park quickly after a key crank. The 2-Mode Hybrid requires a certain amount of engine run tim
Summary: This informational bulletin provides information to dealership personnel on proper engine and automatic transmission/transaxle identification.
Summary: This Preliminary Information communication provides information to the technician of an engine power reduced message on the driver information center after performing the Canada Onstar® 4G upgrade. If the concern is present park the vehicle
Summary: This Preliminary Information communication advises the technician that the 2ML70 Transmission Assembly will be placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technica
Summary: This informational bulletin was created for the Manual Transmission Operating Characteristics. The different noises caused by driver habit, weather conditions , and normal manual transmission noises.
Summary: This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
Summary: This Preliminary Information communication provides information to the technician about vehicle that have a Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0601, P0603, P0604, P062F or P1621 stored in the Transm
Summary: This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all t
Summary: This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified.
Summary: This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all t
Summary: This information was created to inform the technician that the 2-3 upshift and the 3-2 downshift clunk is caused by the releasing of the 2-4 band and application of the 3-4 clutch assembly during an upshift. Also during a 3-2 downshift, th
Summary: This informational bulletin provides information for Warranty Administration ? Changes in Powertrain Warranty Coverage Effective with 2010 Model Year.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code P0011 after the camshaft was replaced. Technician should check the part number on the cam that was replaced f
Summary: This informational bulletin provides information of suspected tampering or vehicle modifications for non-GM (Aftermarket) engine and transmission calibrations for V6 and V8 gasoline engines Using Tech 2® or global diagnostic system 2 (GDS
Summary: This informational bulletin provides information for service agents not required to contact product quality center for CNG, LPG or gasoline engine, transmission and/or transfer case.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Code
Summary: This preliminary informational bulletin provides information on replacing the transmission fluid level indicator if a customers comments regarding one being broken.
Summary: This warranty administration bulletin provides information on the change in automatic transmission add conditions documentation and claim submissions
Summary: This preliminary bulletin provides a procedure to remove and inspect the clutch select solenoid valve for damage, located in the valve body to correct the customers concern of reduced acceleration at low speeds and trans slip at lauch.
Summary: This information was created to inform the technician that the 2-3 upshift and the 3-2 downshift clunk is caused by the releasing of the 2-4 band and application of the 3-4 clutch assembly during an upshift. Also during a 3-2 downshift, th
Summary: This informational bulletin provides technicians with information to assist in identifying operating characteristics of manual transmissions that repair attempts will not change.
Summary: This Bulletin provides guidelines for Dealers required to contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of asse
Summary: This Bulletin provides guidelines for Dealers required to contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of asse
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS ON DIAGNOSING AND REPAIRING VEHICLES THAT MAY HAVE UNWANTED GRADE BRAKING, REDUCED ENGINE POWER WITH NO DRIVER INFORMATION CENTER MESSAGES ¿ BR
Summary: THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO INSPECT THE UPPER VALVE BODY TO DETERMINE THE CORRECT RPO USAGE TO CORRECT A CONCERN THAT AFTER INSTALLATION OF A REPLACEMENT UPPER VALVE BODY, THE TRANSMISSION MAY HAVE NO REVERSE
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS FOR DIAGNOSING AND REPAIRING VEHICLES WITH DIAGNOSTIC TROUBLE CODE P0C2B WITH OR WITHOUT P2797. TECHNICIAN SHOULD NOT REPLACE THE AUXILIARY TRANS
Summary: Some customers may comment that the vehicle has reduced acceleration at low speed and/or transmission is slipping from a launch. Technicians may find DTC P0751 set or stored in history. This condition may be caused by the Clutch Select S
Summary: This preliminary informational bulletin adds the 2016 model year to diagnostic tips and repair information to correct a customer concern of reduced acceleration at low speed and/or transmission slipping from a launch, DTC P0751 set.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON LAMP, ENGINE MISFIRE ON CYLINDER 1, 4, 6, OR 7 AND/OR TICK NOISE. TECHNICIAN WILL FOLLOW SERVICE INFORMATION
Summary: GENERAL MOTORS: OWNERS MAY COMPLAIN ABOUT UNWANTED BRAKING, OR REDUCED ENGINE POWER. THERE MAY ALSO BE SOME UP AND DOWN SHIFTS WITH THE TRANSMISSION. *KB UPDATED 10/15/14. *PE UPDATED 11/12/14. *PE
Summary: This Preliminary Information communication advises the technician that the Auxiliary Transmission Fluid Pump Control Module and Auxiliary Transmission Fluid Pump placed on parts restriction by General Motors Technical Assistance Center. Dea
Summary: This Preliminary Information communication advises the technician that the 2ML70 Transmission Assembly will be placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technica
Summary: This preliminary informational bulletin provides a procedure to inspect the transmissions filter for splits or cracks to correct the customers concern for no forward, reverse or slips.
Summary: This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
Summary: This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
Summary: This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
Summary: This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages ? Br
Summary: This preliminary information bulletin provides a procedure to adjust the transmission dipstick tube and/or install the transmission fluid filler tube sleeve to eliminate a tick, buzz or rattle noise from the front of dash, transmission fill
Summary: This Preliminary Information communication advises the technician that 2ML70 Transmission Assembly will be placed on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Tech
Summary: This preliminary informational bulletin provides information on replacing the transmission fluid level indicator if a customers comments regarding one being broken.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a rattle, buzz, tick, or vibration type noise that appears to be coming from the center of the dash. Technician will adjust the trans
Summary: This warranty administration bulletin provides information on the change in automatic transmission add conditions documentation and claim submissions
Summary: CADILLAC/CHEVROLET/GMC/HUMMER/PONTIAC: THERE IS SLIPPING OR HAVE NO FOURTH, FIFTH OR SIXTH GEAR AND MALFUNCTION INDICATOR LAMP (MIL) WOULD BE ON, WITH DIAGNOSTIC TROUBLE CODE (DTC) P0796 FOUND AS ACTIVE. *PE
Summary: GM: TICK OR RATTLE NOISE FROM FRONT OF DASH, TRANSMISSION FILLER TUBE CRACKED OR BROKEN (INSPECT FILLER TUBE, REPLACE TUBE AS NECESSARY). *JS UPDATED 05/3/2013 *JS
Summary: This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages ? Br
Summary: This Preliminary Information communication provides information to the technician about vehicle that have a Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0601, P0603, P0604, P062F or P1621 stored in the Transm
Summary: This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages "Bra
Summary: This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages " Br
Summary: This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have Service Engine Soon Malfunction Indicator Lamp on and a constant engine misfire. If Service Informa
Summary: This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
Summary: This information was created to inform the technician that the 2-3 upshift and the 3-2 downshift clunk is caused by the releasing of the 2-4 band and application of the 3-4 clutch assembly during an upshift. Also during a 3-2 downshift, th
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a random bump, chuggle, or fishbite sensation when crowding the throttle slightly with the Torque Converter Clutch on while cruising
Summary: This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
Summary: This preliminary informational bulletin provides technicians with information on the normal condition of white, milky or cloudy appearance of front differential fluid.
Summary: This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND.
Summary: This Preliminary Information communication provides information to the technician with the axel setup information from American Axle Manufacturing. Technician should be advised that the maximum pinion shim to be used or stacked behind the p
Summary: This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code P0016 stored. Technician will need to inspect the reluctor on the crankshaft. If the reluctor has moved repla
Summary: This technical bulletin provides a procedure to properly reprogram an onstar module to correct a condition of Red LED, No WiFi Operation, and/or Limited OnStar® Module Functionality After OnStar Module Replacement for Another Condition.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic
Summary: This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
Summary: This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138
Summary: This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availabilit
Summary: This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern i
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is norm
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface contro
Summary: This Preliminary Information communication provides information to the technician about vehicles that may stall and have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Code P0BBD. Technician will
Summary: This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to contact General Motors T
Summary: This preliminary bulletin provides a procedure to install adhesive back stock to the electrical connector for the steering wheel position sensor, to eleminate the excessive clearance/movement that causes the connector to loose contact and t
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHIC
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHIC
Summary: THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. THE J-35616-64B IS THE LATEST TEST PROBE RELEASED FOR CHECKING
Summary: THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE, IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION OF
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. THE TECHNICIAN IS TO INSPECT FOR A SHEARED CAM PIN IN THE
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT TH
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT TH
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
Summary: This preliminary informational bulletin provides information on GM Accessory Remote start not working with onstars remotelink phone applications
Summary: This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages ? Br
Summary: This Preliminary Information communication provides the technician with the steps on how to diagnose vehicles with a no crank with multiple Diagnostic Trouble Codes set in several different modules with Regular Production Option Code HP2. T
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS FOR DIAGNOSING AND REPAIRING VEHICLES WITH DIAGNOSTIC TROUBLE CODE P0C2B WITH OR WITHOUT P2797. TECHNICIAN SHOULD NOT REPLACE THE AUXILIARY TRANS
Summary: This Preliminary Information communication advises the technician certain accessories are being made available through the Integrated Business Partner. For detailed manufacturer warranty information, technical support, or for possible produ
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone cont
Summary: This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not
Summary: This Preliminary Information communication provides information to the technician about vehicles that the incoming caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Ma
Summary: This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic Sy
Summary: This technical bulletin provides repair information for the correction of a customer concern of short duration musty odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.
Summary: This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313 Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/40
Summary: This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P21
Summary: This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that t
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan
Summary: This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Tech
Summary: This informational bulletin provides information for installing a diode to solenoid/relay to suppress voltage spikes in conjuction with installation of electrical aftermarket accessories-battery, ignition and ground feeds-(do not splice int
Summary: This informational bulletin provides information on dealer reimbursement procedures for Customer Assistance Center (CAC) Tier 1 and Tier 2 empowerment tools: diagnostic fee, short term rental, and up-front towing (U.S. only).
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE DRIVE MOTOR GENERATOR CONTROL MODULE AND ACCESSORY POWER MODULE ARE BEING PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. DEALER WILL N
Summary: This informational bulletin provides information on control module diagnostics and configuration, programming using the TIS Service Programming System (SPS), set-up and warranty.
Summary: This informational bulletin adds models to information on voltmeter gauge fluctuation due to regulated voltage control system and concerns about camper/trailer battery charging.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. TECHNICIAN WILL NEED TO DETERMINE WHAT TYPE OF CALL THE CU
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLE THAT MAY HAVE AN ONSTAR SYSTEM THAT HAS PROGRESSION TONES WHEN PRESSING THE BLUE OR RED BUTTON. TECHNICIAN WILL NEED TO CALL GENERAL MOTORS TECH
Summary: This informational bulletin adds 2011 - 2014 model years to information on voltmeter gauge fluctuation due to regulated voltage control system and concerns about camper/trailer battery charging.
Summary: This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Mot
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface contro
Summary: This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have the check engine light, tow/haul, Supplemental Inflatable Restraint, cruise control or other various indicators or warning lamps
Summary: This Preliminary Information communication provides information to the technician about vehicles that for no reason the alarm will go active. Technician will need to use a scan tool to verify that the alarm was activated by the inclination
Summary: This Preliminary Information communication advises the technician that the 2-Mode Drive Motor Generator Battery placed on parts restriction by General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical
Summary: This informational bulletin explains if the fuse is open when the customer plugs in the trailer, that it may be the cause if diagnostics finds no problems to that point.
Summary: GENERAL MOTORS: DUE TO LOOSE GROUND TERMINAL CONNECTIONS, IN SOME VEHICLES AND TRUCKS EXPERIENCE, ACCESSORIES MALFUNCTIONS, DIC MESSAGES, IPC WARNING INDICATORS, SES LIGHT ON. *PE
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communicat
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic
Summary: This Preliminary Information communication advises the technician that when replacing the camshaft part number 12626660. Technician will need to ensure that the date code and the finish of the camshaft. If the cam is discolored or has chatt
Summary: This Preliminary Information communication provides information to the technician about vehicles that have navigation or radio screen is blank or flashes on and off, no sound from speakers, and rear DVD screen inoperative. Technician will f
Summary: This Informational bulletin explains the warranty and policy exchange program for electronic devices and products, what can be approved by TAC and where the electronic parts can be returned to.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an aftermarket, add-on back up alarm will sound when unlocking the doors with the Remote Keyless Entry remote. Technician can correct
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an instrument panel backlighting flashes, flickers or inoperative, unwanted horn activation, radio controls inoperative or unwanted a
Summary: This Preliminary Information communication advises the technician about key and theft information for Fleet Vehicles equipped with RPO 6E2 or 6E8 and converting to fleet mode. Technician will need to ensure fleet vehicles with RPO 6E2 or 6E
Summary: This Preliminary Information communication provides information to the technician about customers that are unable to override the automatic door locking feature. Technician will update the Body Control Module on 2006 to 2007 model years. On
Summary: This Preliminary Information communication provides information to the technician about vehicles that have power lift-gate that is inoperative from all the switches and the keyless entry transmitter only with the ignition in the off positio
Summary: This Preliminary Information communication provides information to the technician about vehicles that have multiple electrical concerns and or intermittent no crank. Technician will need to remove the 175 amp Mega Fuse and inspect for arcin
Summary: This Preliminary Information communication provides information to the technician about vehicles that have various 2-Mode Hybrid issues. Some vehicle may have service hybrid system lamp that comes on with a Diagnostic Trouble Code P061B set
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface contro
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Mot
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic
Summary: This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND.
Summary: This Preliminary Information communication provides information to the technician about vehicles that the OnStar system will not connect. Technician should record module info per the latest version of PIC4310 and contact General Motors Tech
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Code
Summary: This Preliminary Information communication provides information to the technician about the Multiple Diagnostic Interface or Techline computer terminal locks up during Service Programming System Sequential Programming or failed Service Prog
Summary: This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code P0011 after the camshaft was replaced. Technician should check the part number on the cam that was replaced f
Summary: GENERAL MOTORS: ON SOME TRUCKS AND PASSENGER VEHICLES, ACCESSORY POWER OUTLETS (APO) AND TRAILER LIGHTING ARE COMMON ACCESSED ELECTRICAL SYSTEMS THAT ARE AFFECTED BY DEVICES THAT ARE PLUGGED IN AND BECOME INOPERATIVE DUE TO AN OPEN FUSE AN
Summary: This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages ? Br
Summary: This informational bulletin provides information accessory power outlet and trailer lighting fuse replacement due to electrical systems that can be affected by devices that are plugged in by the customer.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic
Summary: This Preliminary Information communication provides information to the technician about vehicles that have intermittent Diagnostic Trouble Code P0340. Technician will replace the cam position sensor if the vehicle build is Sept or Oct of 20
Summary: This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of
Summary: This Preliminary Information communication provides information to the technician about vehicles that have Service Engine Soon Malfunction Indicator Lamp and the engine misfires. Technician may find Diagnostic Trouble Codes P0300, P0301, P0
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface contro
Summary: This Preliminary Information communication provides information to the technician about vehicles that have the front seats will not cool when using remote vehicle start. Dealer should communicate to the customer this condition is a normal o
Summary: This preliminary informational bulletin provides a procedure to replace the mobile microphone for concerns regarding poor voice quality during bluetooth call or onstar personal calls.
Summary: This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar
Summary: THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE - BLUETOOTH ISSUES
Summary: This Preliminary Information communication provides information to the technician about vehicles that if the ignition key is turned to the start position, and then released when the engine begins cranking, the engine will continue cranking
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an instrument panel backlighting flashes, flickers or inoperative, unwanted horn activation, radio controls inoperative or unwanted a
Summary: CADILLAC/CHEVROLET/GMC: WILL HAVE INOPERATIVE CRUISE CONTROL; INOPERATIVE OR UNWANTED ACTIVATION OF RADIO CONTROLS; BACKLIGHTING FLASHES, FLICKERS OR INOPERATIVE DUE TO POSSIBLE SHORT TO GROUND ON STEERING WHEEL COIL CONNECTOR X2. MODELS
Summary: This Preliminary Information communication provides information to the technician about vehicles that have various 2-Mode Hybrid issues. Some vehicle may have service hybrid system lamp that comes on with a Diagnostic Trouble Code P061B set
Summary: This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
Summary: This Preliminary Information communication provides information to the technician about vehicles that may stall and have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Code P0BBD. Technician will
Summary: THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT TH
Summary: THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY.
Summary: This Preliminary Information communication provides the technician with the additional steps that are needed to help perform a successful brake bleed on the 2-Mode Hybrid with Regular Production Option Code HP2. With a battery maintainer in
Summary: This informational bulletin provides information for installing a diode to solenoid/relay to suppress voltage spikes in conjuction with installation of electrical aftermarket accessories-battery, ignition and ground feeds-(do not splice int
Summary: This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not
Summary: This Preliminary Information communication advises the technician that the 2-Mode Drive Motor Generator Battery placed on parts restriction by General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical
Summary: This preliminary Informational bulletin provides information on Battery Test Cold Cranking Amperage (CCA) for Original Equipment Batteries and Testing Tips.
Summary: This Preliminary Information communication advises the technician that 2-Mode Drive Motor Generator Battery will be placed on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Mo
Summary: This preliminary informational bulletin provides a diagnostic tip for low line pressure or pressure regulator valve stuck after transmission service pump cover replacement.
Summary: This informational bulletin provides information on vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak and that this is considered a normal conditon and no repairs are necessary
Summary: This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
Summary: This preliminary bulletin provides a procedure to remove and inspect the clutch select solenoid valve for damage, located in the valve body to correct the customers concern of reduced acceleration at low speeds and trans slip at lauch.
Summary: This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
Summary: This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
Summary: This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a rear camera display being inoperative when shifting into reverse. Technician should check for a loose or disconnected X421/X322 con
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an instrument panel backlighting flashes, flickers or inoperative, unwanted horn activation, radio controls inoperative or unwanted a
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an instrument panel backlighting flashes, flickers or inoperative, unwanted horn activation, radio controls inoperative or unwanted a
Summary: GENERAL MOTORS: ON SOME TRUCKS AND PASSENGER VEHICLES, ACCESSORY POWER OUTLETS (APO) AND TRAILER LIGHTING ARE COMMON ACCESSED ELECTRICAL SYSTEMS THAT ARE AFFECTED BY DEVICES THAT ARE PLUGGED IN AND BECOME INOPERATIVE DUE TO AN OPEN FUSE AN
Summary: This preliminary informational bulletin adds the 2015 model year to repair information on correcting a customer concern of poor, limited, reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) range.
Summary: This Preliminary Information communication provides information to the technician about vehicles that if the ignition key is turned to the start position, and then released when the engine begins cranking, the engine will continue cranking
Summary: This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odomete
Summary: This informational bulletin provides information on If the radar does not see any vehicles, structures, or objects for 15-25 minutes of driving, the system may think its blocked and display the ?Side Object Detection System Disabled? messag
Summary: This informational bulletin provides Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)
Summary: This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find DTCs P057C and or P057D. Some vehicles may have cruise and b
Summary: This Preliminary Information communication provides information to the technician that after replacing the Instrument Panel Cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown
Summary: This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/
Summary: This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2 9U.S. and Canada
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface contro
Summary: This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application and where to locate the information for future use.
Summary: This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the
Summary: This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE for vehicles that may need an upgrade.
Summary: This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Tech
Summary: This informational bulletin provides explanation on how to take snapshot data with a Tech 2 and upload it to a computer and where to email the info to.
Summary: This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what th
Summary: This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and
Summary: This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the cu
Summary: This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagno
Summary: This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the
Summary: This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen
Summary: This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understand
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Code
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic Sy
Summary: This informational bulletin provides information on identifying non-GM (aftermarket) engine calibrations for gasoline engines using Tech 2 or GDS 2.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Ma
Summary: This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.
Summary: This Preliminary Information communication provides information to the technician about a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken pl
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have low oil pressure message. Technician may also find a Diagnostic Trouble Code P0521 in the Engine Control Module. Technician shoul
Summary: This Preliminary Information communication provides information to the technician about vehicle starts and stalls on the first initial start after the replacement of the Theft Deterrent Module. Technician will need to use the scan tool to c
Summary: This preliminary informational bulletin provides inspection and repair information to correct a customer concern of XM/Cellular Mobile Phone/OnStar Antenna looseness or damage, XM/Cellular/OnStar reception performance degraded, rattle/flutt
Summary: This informational bulletin communicates Information to technicians on control module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 which can be shared in multiple modules.
Summary: This Preliminary Information communication advises the technician that the Drive Motor Generator Control Module and Accessory Power Module are being placed on restriction through the General Motors Technical Assistance Center. Dealer will n
Summary: This informational bulletin was created to help technician identify non GM calibrations for the gasoline engines and the damages that may be caused by aftermarket calibrations
Summary: This informational bulletin was created to help technician identify non GM calibrations for the gasoline engines and the damages that may be caused by aftermarket calibrations
Summary: This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the
Summary: This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" v
Summary: This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagno
Summary: This Preliminary Information communication provides information to the technician about a customer?s request to install OnStar Bluetooth. Dealer should be advised at this time, there are no provisions to add this option to vehicles that wer
Summary: This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the op
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic
Summary: This Preliminary Information communication advises the technician that when replacing the camshaft part number 12626660. Technician will need to ensure that the date code and the finish of the camshaft. If the cam is discolored or has chatt
Summary: This preliminary bulletin provides information on Service Programming System (SPS) Errors (E4398, E4399, E4403, E4404, E4413, E4414, E4423 or E4491).
Summary: This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages " Br
Summary: This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" v
Summary: This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Opt
Summary: This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" v
Summary: This informational bulletin provides information on part restriction and ordering process information for onstar vehicle communication interface modules.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS ON DIAGNOSING AND REPAIRING VEHICLES THAT MAY HAVE UNWANTED GRADE BRAKING, REDUCED ENGINE POWER WITH NO DRIVER INFORMATION CENTER MESSAGES ¿ BR
Summary: This Preliminary Information communication provides information to the technician about the operation of the ground illumination lamp. For the puddle lamps to operate they must be turned on using the Drivers Information Center buttons and i
Summary: This Preliminary Information communication provides information to the technician about vehicles that have Service Engine Soon Malfunction Indicator Lamp and the engine misfires. Technician may find Diagnostic Trouble Codes P0300, P0301, P0
Summary: THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON EXTERIOR LIGHTING COMPONENTS THAT HAVE BEEN TINTED OR SMOKED BY AN OUTSIDE VENDOR AND GENERAL MOTORS POSITION ON ALTERING THESE COMPONENTS.
Summary: This Preliminary Information communication provides information to the technician about the puddle light operation. Technician should be advised that the puddle lamps to operate, "Approach Lighting" must be turned on using the Drivers Infor
Summary: This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not
Summary: This Preliminary Information communication provides information to the technician about the operation of the ground illumination lamp. For the puddle lamps to operate they must be turned on using the Drivers Information Center buttons and i
Summary: This Preliminary Information communication provides information to the technician how to test the Intellibeam High Beam Control system during daylight hours. The only way to properly test the Intellibeam system is at night time with the veh
Summary: This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not
Summary: This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not
Summary: GENERAL MOTORS: SERVICE STABILITY MESSAGE LOW POWER BRAKE LIGHT AND CRUISE CONTROL OPERATION- DTC C0161 AND/OR C0277. NEW FOR THE 2012 MODELS IS A DUAL BRAKE PEDAL POSITION (BPP) SENSOR (TWO SENSORS IN ONE). THE DUAL BPP REPLACES THE OLD ST
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
Summary: This Preliminary Information communication provides information to the technician about vehicles with the inside door panel material appearing to be pulling back from the door panel backing. Technician will check the windows for aftermarket
Summary: This preliminary bulletin provides a procedure to replace the windshild to correct the customers concern of a loose mirrior and/or bracket fell off.
Summary: This technical bulletin provides a procedure to install double sided tape to the windshield molding to correct the customers concern of a tapping or clicking noise at the winshield area.
Summary: This preliminary bulletin explains the marks in the glass are normal when wearing polarized sunglasses and do not replace any glass for this reason.
Summary: This Preliminary Information communication provides information to the technician about the percentage of UV protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces UV rays down to 4% or l
Summary: This technical bulletin provides a procedure for adding double sided tape on the right and left windshield side reveal moldings to remove tapping, clicking or ticking type noise.
Summary: This Preliminary Information communication provides information to the technician about the percentage of Ultraviolet protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces Ultraviolet ra
Summary: THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT.
Summary: GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. *PE
Summary: This Preliminary Information communication provides information to the technician about the percentage of Ultraviolet protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces Ultraviolet ra
Summary: This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
Summary: This Preliminary Information communication provides information to the technician about vehicles that one or both of the roof mounted video screens will not turn on. Technician will need to inspect X206 and X306 for terminal damage or loose
Summary: This preliminary bulletin provides a procedure on how to reset the power folding mirriors after they been folded manually, to fix the customers concern of the mirriors shaking or fluttering at normal driving speeds.
Summary: This preliminary informational bulletin provides a procedure for relearning the power folding mirriors and road testin to verify they correct a condtion of the power folding mirriors glass shakes, flutters at normal driving conditions.
Summary: THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS.
Summary: This preliminary bulletin provides a procedure to replace the windshild to correct the customers concern of a loose mirrior and/or bracket fell off.
Summary: This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
Summary: This technical bulletin provides a procedure to relearn the power folding mirriors and road test to correct a conditon of power fold away mirriors glass shakes or flutters at normal driving speeds
Summary: This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
Summary: This Preliminary Information communication provides information to the technician about vehicle that may have a whistle noise coming from the driver?s side "A" pillar area when driving around 50 mph with the Heater-Vent-Air Conditioning in
Summary: This preliminary informational bulletin provides information for Passenger Side Defrost Air Flow/Performance and/or Temperature Less Warm Than Drivers Side in Defrost, IP Vent or Heat Modes Condition.
Summary: GM: DIAGNOSE AND REPAIR HVAC BLOWER FUNCTION. MAY NOT BE ANY AIR FLOW FROM THE HVAC VENTS. ONE POSSIBLE OF THIS CONDITION MAY BE THE CONTACTS IN THE HVAC JUNCTION BLOCK(S) LOCATED AT THE RIGHT SIDE OF THE INSTRUMENTAL PANEL. *JS UPDATE
Summary: This technical bulletin provides a procedure to complete a terminal replacement or connector re connection to correct a condition of Diagnostic Information for Supplemental Inflatable Restraint (SIR) System, Intermittent AIR BAG Indicator/L
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B0081 in the Sensing and Diagnostic Module and Passenger Presence Sensor modules. Technician should inspect
Summary: GM: AIR BAG WARNING LAMP ILLUMINATED, REPEAT HISTORY DTC B0083 0F- B0088 0F ON VEHICLES OPERATED IN AMARILLO TEXAS AREA. AN UPDATED SOFTWARE CALIBRATION HAS BEEN RELEASED TO ADDRESS THIS CONDITION. ALSO INCLUDED IN MODELS YEARS 2010-2012 MO
Summary: This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B0081 in the Sensing and Diagnostic Module and Passenger Presence Sensor modules. Technician should inspect
Summary: THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED.
Summary: This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button stic
Summary: This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button stic
Summary: This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
Summary: This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
Summary: This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
Summary: This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only)
Summary: This Preliminary Information communication provides information to the technician about vehicles that for no reason the alarm will go active. Technician will need to use a scan tool to verify that the alarm was activated by the inclination
Summary: THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS.
Summary: This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
Summary: This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
Summary: THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
Summary: This Preliminary Information communication provides information to the technician about vehicles with the inside door panel material appearing to be pulling back from the door panel backing. Technician will check the windows for aftermarket
Summary: "12286A - SERVICE UPDATE (REVISED EXPIRATION DATE). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSTALL A RUBBER AND A FOAM SPACER TO THE BACKSIDE OF BOTH REAR SIDE DOOR WINDOW REVEAL MOLDINGS ON CERTAIN VEHICLES. ON SOME OF THESE VEHICL
Summary: GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. *PE
Summary: This Preliminary Information communication provides information to the technician about customers that are unable to override the automatic door locking feature. Technician will update the Body Control Module on 2006 to 2007 model years. On
Summary: 12286 - Service Update. On some of these vehicles, there may be inadequate clearance between the rear side door and the molding. During molding installation, paint damage may have occurred. In addition, when the molding is exposed to elevat
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer
Summary: This Preliminary Information communication provides information to the technician about vehicles that have power lift-gate that is inoperative from all the switches and the keyless entry transmitter only with the ignition in the off positio
Summary: This Preliminary Information communication provides information to the technician about vehicles that have power lift-gate that is inoperative from all the switches and the keyless entry transmitter only with the ignition in the off positio
Summary: This Preliminary Information communication provides information to the technician about customers that are unable to override the automatic door locking feature. Technician will update the Body Control Module on 2006 to 2007 model years. On
Summary: This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on or reduced engine power message. Technician may find Diagnostic Trouble Codes
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an instrument panel backlighting flashes, flickers or inoperative, unwanted horn activation, radio controls inoperative or unwanted a
Summary: CADILLAC/GMC/CHEVROLET: INFORMATION ON CRUISE CONTROL BEING INOPERATIVE DUE TO BPP CIRCUIT SIGNAL AND/OR TCC/CRUISE BRAKE PEDAL PARAMETERS, WHEN BRAKE PEDAL IS RELEASED BUT SHOWS APPLIED. MODELS 2007-2013 ALL ESCALADES, AVALANCHE, SILVER
Summary: GENERAL MOTORS: SERVICE STABILITY MESSAGE LOW POWER BRAKE LIGHT AND CRUISE CONTROL OPERATION- DTC C0161 AND/OR C0277. NEW FOR THE 2012 MODELS IS A DUAL BRAKE PEDAL POSITION (BPP) SENSOR (TWO SENSORS IN ONE). THE DUAL BPP REPLACES THE OLD ST
Summary: This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
Summary: This technical bulletin provides a procedure on how to clean and resurface wheel bead seats. for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat
Summary: This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
Summary: This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
Summary: This GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information Bulletin provides information for the new tires that the vehicle are equipped with and that they are covered by General Motors against defects in
Summary: This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire
Summary: This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the suppo
Summary: This informational bulletin communicates comprehensive instructions to GM Dealers and authorized GM Accessory Distributor/Installers as to the proper methods for mounting, balancing, and installing accessory wheels and tires.
Summary: This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo
Summary: This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
Summary: This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
Summary: This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
Summary: This informational bulletin provides explanation on using the tire sealent in the GM kit as a temporary fix only untill the tire can be properly repaired under the new tire warranty.
Summary: This informational bulletin provides the technician with information on tire radial force variations and how to balance a tire using the balancer.
Summary: This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
Summary: This technical bulletin provides a procedure on cleaning a leaking rim, to correct a customers concern of having a slow tire leak and low tire psi message on.
Summary: This warranty administration bulletin provide policy information on GM of Canada New Vehicle Limited Warranty Tire Program and Global Warranty Management (GWM) Submission Information.
Summary: This warranty administration bulletin provide policy information new tire warranty program and global warranty management submission information.
Summary: This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo
Summary: This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.
Summary: This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer
Summary: This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer
Summary: This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.
Summary: This preliminary informational bulletin provides information that the tire pressure monitor (TPM) sensors must always be re-learned when accessory wheels are installed on the vehicle.
Summary: This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo
Summary: This informational bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
Summary: This informational bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening or re-machining. Only cosmetic refinishing of the wheel's coatings, us
Summary: This informational bulletin provides information on chemical staining, pitting, and corrosion on wheels and the proper cleaners to use to fix the conditions due to multiple causes.
Summary: This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire
Summary: This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
Summary: This informational bulletin communicates comprehensive instructions to GM Dealers and authorized GM Accessory Distributor/Installers as to the proper methods for mounting, balancing, and installing accessory wheels and tires.
Summary: This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of chromed aluminum wheels, along with warranty information regarding these conditions.
Summary: This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo
Summary: This preliminary information bulletin provides information on how to remove stainless steel wheel nut caps with the matching depth of socket used on the wheel nut.
Summary: This informational bulletin provides information on the appearance of chromed aluminum wheels due to chemical staining, pitting corrosion and/or spotted.
Summary: This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo
Summary: This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
Summary: This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
Summary: This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.
Summary: This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
Summary: This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
Summary: This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
Summary: This technical bulletin provides a procedure on cleaning a leaking rim, to correct a customers concern of having a slow tire leak and low tire psi message on.
Summary: This Preliminary Information communication provides information to the technician that replacement transfer case halves will not be threaded. No additional thread tapping will be necessary to assemble the transfer case as the attaching met
Summary: This Preliminary Information communication provides information to the technician about vehicles that have grease leaking from front hub bearings. Technician should not replace the bearing for grease purge. Technician should be advised to n
Summary: This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
Summary: This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel (IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availabil
Summary: This Preliminary Information communication provides information to the technician about vehicles that are unable to set a personalized easy exit seat and/or power tilt column position and they will only move a predetermined amount. Dealer s
Summary: This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
Summary: This Preliminary Information communication provides information to the technician about vehicles that have the front seats will not cool when using remote vehicle start. Dealer should communicate to the customer this condition is a normal o
Summary: This Preliminary Information communication provides information to the technician about vehicles that the front and/or rear heated seats are inoperative and/or the driver's power seat only moves in short bursts each time the seat switch is
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnosti
Summary: This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is
Summary: GMC/CHEVROLET/CADILLAC: INSTRUMENT PANEL MESSAGES REGARDING STABILITRAK MESSAGE, TRACTION CONTROL MESSAGE, SERVICE BRAKE SYSTEM MESSAGE, IS OFF AND GAUGES, IN VARIOUS MODULES LOW SPEED SETTINGS, ARE INOPERATIVE. MODELS 2007-13 ALL ESCALA
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnosti
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Suspension System message on the Driver Information Center and the rear suspension ride height is incorrect. Technician wil
Summary: GMC/CHEVROLET/CADILLAC: INSTRUMENT PANEL MESSAGES REGARDING STABILITRAK MESSAGE, TRACTION CONTROL MESSAGE, SERVICE BRAKE SYSTEM MESSAGE, IS OFF AND GAUGES, IN VARIOUS MODULES LOW SPEED SETTINGS, ARE INOPERATIVE. MODELS 2007-13 ALL ESCALA
Summary: This Preliminary Information communication provides information to the technician about vehicles that for no reason the alarm will go active. Technician will need to use a scan tool to verify that the alarm was activated by the inclination
Summary: This Preliminary Information communication provides information to the technician about vehicles that for no reason the alarm will go active. Technician will need to use a scan tool to verify that the alarm was activated by the inclination
Summary: This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the tr
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a rear camera display being inoperative when shifting into reverse. Technician should check for a loose or disconnected X421/X322 con
Summary: This Preliminary Information communication provides information to the technician about vehicles that for no reason the alarm will go active. Technician will need to use a scan tool to verify that the alarm was activated by the inclination
Summary: This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen
Summary: This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Ap
Summary: This informational bulletin provides information for use on a Product Assistance Claim (PAC), which is formally known as a Product Allegation Resolution (PAR) claim.
Summary: This informational bulletin provides information to dealership personnel on policies regarding a Product Assistance Claim (PAC) within the Courtesy Transportation Assistance Program.
Summary: This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
Summary: This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.
Summary: This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that e
Summary: This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs.
Summary: This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).
Summary: This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
Summary: This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availabilit
Summary: This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
Summary: This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
Summary: This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
Summary: This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains how toptier fuels should be used to reduce carbon build up.
Summary: This preliminary informational bulletin provides technicians with information on the normal condition of white, milky or cloudy appearance of front differential fluid.
Summary: This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHIC
Summary: THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON GM DOES NOT APPROVE THE USE OF ¿CLIPPING¿ TO REPAIR COLLISION DAMAGE TO VEHICLES. GM HAS NOT TESTED OR VALIDATED A ¿CLIPPED VEHICLE¿ REPAIR; THEREFORE, GM CANNOT ENDORSE THIS TYPE OF REPAI
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT A NOISE OR A VIBRATION IN THE VEHICLE THAT SEEMS TO BE ABNORMAL MAY NOT HAVE BEEN THERE WHEN THE VEHICLE WAS PURCHASED. TECHNICIAN SHOULD LOOK FOR NON - GENERAL MOTORS A
Summary: This warranty administration bulletin provides information on GM?s policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
Summary: THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO INSPECT THE UPPER VALVE BODY TO DETERMINE THE CORRECT RPO USAGE TO CORRECT A CONCERN THAT AFTER INSTALLATION OF A REPLACEMENT UPPER VALVE BODY, THE TRANSMISSION MAY HAVE NO REVERSE
Summary: THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
Summary: This Preliminary Information communication provides the technician with a list of modules to check for communication with the scan tool, if the navigation radio does not display the current Hybrid mode. Dealer will use a scan tool to check
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS FOR DIAGNOSING AND REPAIRING VEHICLES WITH DIAGNOSTIC TROUBLE CODE P0C2B WITH OR WITHOUT P2797. TECHNICIAN SHOULD NOT REPLACE THE AUXILIARY TRANS
Summary: This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availabilit
Summary: This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the suppo
Summary: This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI) process and to encourage delivering quality vehicles and generating higher CSi scores.
Summary: This preliminary informational bulletin provides repair information to correct a customer concern of Iitermittently key will not rotate in door or ignition lock cylinder.
Summary: This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician w
Summary: This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 ? Suspected Tampering or Vehicle Modifications.
Summary: This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
Summary: This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
Summary: This informational bulletin provides information to correct a dealer concern of what they perceive to be paint staining when the protective shipping film is removed from certain vehicles.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE DRIVE MOTOR GENERATOR CONTROL MODULE AND ACCESSORY POWER MODULE ARE BEING PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. DEALER WILL N
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT CHANGING THE TIRE AND WHEEL SIZE ON VEHICLES. GENERAL MOTORS WILL ONLY SUPPORT A TIRE CALIBRATION FOR TIRES THAT HAVE BEEN SIZED, TESTED AND DESIGNED FO
Summary: This preliminary informational bulletin provides information that accessory remote start does not work with OnStar RemoteLink? phone application.
Summary: This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
Summary: This preliminary bulletin provides a procedure to replace the windshild to correct the customers concern of a loose mirrior and/or bracket fell off.
Summary: This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.
Summary: This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.
Summary: This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the requirements for the dealer to comply.
Summary: This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the requirements for the dealer to comply.
Summary: This Preliminary Information communication provides information to the technician about vehicle that may have a whistle noise coming from the driver?s side "A" pillar area when driving around 50 mph with the Heater-Vent-Air Conditioning in
Summary: This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the
Summary: This Preliminary Information communication provides information to the technician about vehicles that may not receiving all channels on the XM band. Technician will need to use a scan tool and verify current Digital Radio Receiver Status un
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have the check engine light, tow/haul, Supplemental Inflatable Restraint, cruise control or other various indicators or warning lamps
Summary: This informational bulletin explains if the fuse is open when the customer plugs in the trailer, that it may be the cause if diagnostics finds no problems to that point.
Summary: This preliminary bulletin states to add the DTC symptom byte to the documentation to help aid engineering pinpoint concerns when trying to locate a root cause.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic
Summary: This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assista
Summary: "12286A - SERVICE UPDATE (REVISED EXPIRATION DATE). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSTALL A RUBBER AND A FOAM SPACER TO THE BACKSIDE OF BOTH REAR SIDE DOOR WINDOW REVEAL MOLDINGS ON CERTAIN VEHICLES. ON SOME OF THESE VEHICL
Summary: This preliminary informational bulletin provides a procedure to inspect the transmissions filter for splits or cracks to correct the customers concern for no forward, reverse or slips.
Summary: This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
Summary: This informational bulletin was created to inform that any accessories that are install from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be cover for a full year (12months).
Summary: This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors a
Summary: This Informational bulletin explains the warranty and policy exchange program for electronic devices and products, what can be approved by TAC and where the electronic parts can be returned to.
Summary: This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause a
Summary: This warranty administration bulletin provides information on Premium care maintenance eligibility for vehicle services and maintenance in the U.S. and Canada.
Summary: This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause a
Summary: This Preliminary Information communication provides information to the technician about the new fluids available for axle service and clarifies usage. Technician will use the chart to determine the proper axle lubricant to use.
Summary: This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partech for assista
Summary: This Preliminary Information communication provides information to the technician about vehicles that a tick ping noise on torque reversal or load. Technician will need to replace the propeller shaft. Technician will need to contact General
Summary: This preliminary informational bulletin provides information onUnexpected Loss of Radio Audio (Radio Goes Silent/No Sound) and Other Blackberry® Phone - Bluetooth® Issues Concern.
Summary: This informational bulletin provides information for Warranty Administration ? Changes in Powertrain Warranty Coverage Effective with 2010 Model Year.
Summary: This preliminary informational bulletin provides a revision for PI0574A to include the 2013-2014 model year vehicles, update the covered models and the Recommendation/Instructions section.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the suppo
Summary: This informational bulletin provides a revision for 11-00-89-005D to add additional Mandatory Minimum Tables and additional information concerning Policy decision making.
Summary: This informational bulletin provides a revision for 02-08-98-002C to add the 2010-2013 model years and revise the Approved Refinish Materials booklet information.
Summary: This informational bulletin provides a revision 11-00-90-001A to add the 2014 model year. Also, a bullet was added to the dexos 2? section with information on the 2014 Cruze diesel.
Summary: This informational bulletin provides a revision for 09-00-89-008 to add model years, update the Labor Operation Information and Transaction Submissions Procedure and general content updates.
Summary: This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
Summary: This informational bulletin provides a revision for 09-03-16-002A to add model years, add the current Global Labor Time Code and update the tool reference information.
Summary: This preliminary informational bulletin provides a revision of PI0388B to add the Cadillac XTS model, graphics, improved Instructions and Warranty Information.
Summary: This informational bulletin is a revision for 07-00-89-037E to add the 2014 model year and to update the labor operation under Courtesy Transportation Warranty Transaction Submission.
Summary: This Preliminary Information communication provides information to the technician that after replacing the Instrument Panel Cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an intermittent Diagnostic Trouble Code P0340. Technician will need to replace the cam position sensor to correct this Diagnostic Tro
Summary: This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors a
Summary: This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
Summary: This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the gl
Summary: This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the gl
Summary: This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
Summary: This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
Summary: This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
Summary: This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
Summary: This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
Summary: This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
Summary: This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
Summary: THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS.
Summary: This Preliminary Information communication advises the technician that the Valve Assembly part number 24255209 and Valve Body part number 29544409 have been removed from the General Motors Product Quality Center parts restriction.
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone cont
Summary: The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
Summary: This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE.
Summary: This Preliminary Information communication advises the technician after the OnStar Canada upgrade the OnStar Vehicle Diagnostic Email report is inoperative. Please communicate to the customer that we apologize for this inconvenience and tha
Summary: This Preliminary Information communication advises the technician that vehicles with Regular Production Option Code HP2 will have a condition where were the 120V Accessory Power Outlet is inoperative. Dealer is to advise the customer that t
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone cont
Summary: This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near
Summary: This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
Summary: This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availabilit
Summary: This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic
Summary: This Preliminary Information communication provides information to the technician of an engine power reduced message on the driver information center after performing the Canada Onstar® 4G upgrade. If the concern is present park the vehicle
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble
Summary: This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Ap
Summary: The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
Summary: This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
Summary: This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the
Summary: This preliminary informational bulletin adds the 2015 model year to repair information on correcting a customer concern of poor, limited, reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) range.
Summary: This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the cu
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. TECHNICIAN WILL NEED TO DETERMINE WHAT TYPE OF CALL THE CU
Summary: This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Tech
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have "Press check to turn off motion sensor" message on the Driver Information Center. If this message is displayed, the vehicle has a
Summary: This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Tech
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is norm
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have an air condition that has poor performance during high ambient temperatures. Technician will need to check the refrigerant charge
Summary: This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" v
Summary: This preliminary bullin provides a procedure to replace the mobile microphone speaker to correct the customers concern for poor voice quality when using bluetooth.
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone cont
Summary: This Informational bulletin explains the warranty and policy exchange program for electronic devices and products, what can be approved by TAC and where the electronic parts can be returned to.
Summary: This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information
Summary: This Preliminary Information communication provides information to the technician about vehicles that have power lift-gate that is inoperative from all the switches and the keyless entry transmitter only with the ignition in the off positio
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic
Summary: This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM).
Summary: This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND.
Summary: This Preliminary Information communication provides information to the technician about vehicles that for no reason the alarm will go active. Technician will need to use a scan tool to verify that the alarm was activated by the inclination
Summary: This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" v
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface contro
Summary: This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound.
Summary: This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound.
Summary: This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motor
Summary: This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Tech
Summary: This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Opt
Summary: This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagno
Summary: This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" v
Summary: This Preliminary Information communication provides information to the technician about vehicles that only have audio from the front left speaker after replacing the amplifier. Technician should program the amplifier using Tis-2-Web using S
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a "Service Stability Message" appears on the Drivers Information Center. Technician will find Diagnostic Trouble Code C0561 set in th
Summary: This preliminary informational bulletin provides a list of corrections for multiple concerns regarding Unexpected Loss of Radio Audio (Radio Goes Silent/No Sound) and Other Blackberry Phone - Bluetooth Issues
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is norm
Summary: This Preliminary Information communication provides information to the technician about vehicles that the front and/or rear heated seats are inoperative and/or the driver's power seat only moves in short bursts each time the seat switch is
Summary: This Preliminary Information communication advises the technician about key and theft information for Fleet Vehicles equipped with RPO 6E2 or 6E8 and converting to fleet mode. Technician will need to ensure fleet vehicles with RPO 6E2 or 6E
Summary: This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
Summary: This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availabilit
Summary: This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the tr
Summary: This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the mo
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is norm
Summary: This Preliminary Information communication provides information to the technician about vehicles that only have audio from the front left speaker after replacing the amplifier. Technician should program the amplifier using Tis-2-Web using S
Summary: This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that e
Summary: THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBR
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
Summary: "THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR® TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO CUSTO
Summary: This informational bulletin provides Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)
Summary: This preliminary informational bulletin provides repair information to correct a customer concern of poor radio hands-free voice recognition performance or sound quality after OnStar upgrade.
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone cont
Summary: This preliminary informational bulletin provides inspection and repair information that may be helpful to correct customer concerns of XM/Cellular Mobile Phone/OnStar® antenna looseness or damage, XM/Cellular/OnStar® reception performance d
Summary: This preliminary informational bulletin provides procedures to inspect , replace, or repair the XM radio antenna to correct the customers concern loss XM services, noise and/or water leak.
Summary: This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availabilit
Summary: This Preliminary Information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if t
Summary: This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the mo
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is norm
Summary: This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.
Summary: This preliminary bulletin explains to the technician to use the vin when reprogramming the radio using the techline/service programming systems.
Summary: This Preliminary Information communication provides information to the technician about vehicles that may not receiving all channels on the XM band. Technician will need to use a scan tool and verify current Digital Radio Receiver Status un
Summary: This preliminary bulletin provides procedures on how to reset or refresh the XM radio receiver is the customers states that they only get a few channels.
Summary: This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" v
Summary: This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free ca
Summary: This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the m
Summary: This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the m
Summary: This Preliminary Information communication provides information to the technician about vehicles that have navigation or radio screen is blank or flashes on and off, no sound from speakers, and rear DVD screen inoperative. Technician will f
Summary: This Preliminary Information communication provides information to the technician that after turning the ignition off and opening the driver's door that they can turn the radio on. Dealer should communicate to the customer this condition is
Summary: This Preliminary Information communication provides information to the technician about vehicles that have navigation or radio screen is blank or flashes on and off, no sound from speakers, and rear DVD screen inoperative. Technician will f
Summary: This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound.
Summary: This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motor
Summary: This Preliminary Information communication provides information to the technician about vehicles that only have audio from the front left speaker after replacing the amplifier. Technician should program the amplifier using Tis-2-Web using S
Summary: This preliminary informational bulletin provides a list of corrections for multiple concerns regarding Unexpected Loss of Radio Audio (Radio Goes Silent/No Sound) and Other Blackberry Phone - Bluetooth Issues
Summary: THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE - BLUETOOTH ISSUES
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an instrument panel backlighting flashes, flickers or inoperative, unwanted horn activation, radio controls inoperative or unwanted a
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is norm
Summary: This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Opt
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED IN
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED IN
Summary: "THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR® TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO CUSTO
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
Summary: This preliminary informational bulletin provides information on GM is implementing a new service strategy that uses a set of universal coaxial repair kits to service vehicles. This only applies to cable used for high frequency signals, such
Summary: This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
Summary: This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. I
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic Sy
Summary: This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Tech
Summary: This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the
Summary: This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Tech
Summary: This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician w
Summary: This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the
Summary: This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
Summary: This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Tech
Summary: This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.
Summary: This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communicat
Summary: This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagno
Summary: This Preliminary Information communication provides information to the technician about vehicles that have navigation or radio screen is blank or flashes on and off, no sound from speakers, and rear DVD screen inoperative. Technician will f
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic
Summary: This Preliminary Information communication provides information to the technician about vehicles that have at times the XM Traffic or Weather for the local area takes several minutes to update and may read "NO DATA" or "UPDATING" during tha
Summary: This Preliminary Information communication provides information to the technician about vehicles that have navigation or radio screen is blank or flashes on and off, no sound from speakers, and rear DVD screen inoperative. Technician will f
Summary: This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagno
Summary: This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Tech
Summary: This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
Summary: This Preliminary Information communication informs the technician Polyalkylene Glycol is not compatible with the Hybrid Polyester oil. When vehicles with Hybrid Air Conditioning system have been injected with any commercially available Ultr
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE AN OUTSIDE AIR TEMPERATURE INOPERATIVE. TO PERFORM AN INSTANT UPDATE OF THE AMBIENT TEMPERATURE SENSOR, PRESS AND HOLD THE RECIRC
Summary: This Preliminary Information communication provides information to the technician about vehicles that the air conditioner blows warm air. If normal diagnostics from service information does not lead to a correction and it is found that the
Summary: This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have an air condition that has poor performance during high ambient temperatures. Technician will need to check the refrigerant charge
Summary: This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a cold air leak on the front passenger side while driving. Technician will need to use black RTV silicone and apply over the seam bet
Summary: This Preliminary Information communication provides information to the technician about customers may inquire about the availability of the passenger compartment air filter. Dealer should advise the customer starting in 2003 the passenger c
Summary: This preliminary informational bulletin provides a procedure to replace the first junction block terminal and other terminals to correct a condition of poor HVAC performance.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a front passenger flooring wet, water sloshing noise, and/or mist from the dash vents. Technician will need to rotate the drain hose
Summary: GMC/CADILLAC/CHEVROLET: HVAC SYSTEM, WHEN TURNED ON, IS VERY NOISY AND THERE IS A LACK OF AIRFLOW, THROUGH VENTS, DUE TO BLOWER MOTOR FAILING TO WORK PROPERLY. MODELS 2012-2013 ESCALADE, ESV, EXT; AVALANCHE, SILVERADO, SUBURBAN, TAHOE; S
Summary: GMC/CADILLAC/CHEVROLET: NO AIR IS FLOWING THROUGH HVAC VENTS BECAUSE OF AN INOPERATIVE BLOWER MOTOR. THE SITUATION IS INTERMITTENT. MODELS 2011-12 CADILLAC-ESCALADE, ESCALADE ESV & EXT; GMC-SIERRA, YUKON & XL, YUKON DENALI & XL DENALI;
Summary: This Preliminary Information communication advises the technician that the Auxiliary Transmission Fluid Pump Control Module and Auxiliary Transmission Fluid Pump placed on parts restriction by General Motors Technical Assistance Center. Dea
Summary: This Preliminary Information communication advises the technician that the 2ML70 Transmission Assembly will be placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technica
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Code
Summary: This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.
Summary: This informational bulletin was created to inform that any accessories that are installed from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be covered for a full year (12 months).
Summary: This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assista
Summary: This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assista
Summary: This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
Summary: This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
Summary: This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
Summary: THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA.
Summary: This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
Summary: THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY.
Summary: THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GM¿S POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA.
Summary: This informational bulletin provides information on what is needed to be prepared for TAC, caller preparedness and checklists and contacting U.S. technical Assistance and the use of strategy based diagnostics
Summary: This informational bulletin provides information on New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores
Summary: This warranty informational bulletin provides a list of all the required operating procedures and explains them out to what is acceptable and not.
Summary: This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near
Summary: This informational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have Service Engine Soon and a Diagnostic Trouble Code P0011. If the technician has followed Service Information Diagnostic Trouble Co
Summary: This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
Summary: This informational bulletin provides information to dealership personnel on proper engine and automatic transmission/transaxle identification.
Summary: This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
Summary: This Preliminary Information communication provides information to the technician about vehicles that the Turn By Turn directions may no longer be displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we
Summary: This Preliminary Information communication provides information to the technician on the steps to help diagnose and repair vehicles with a rattle, squeak, clunk, thump, or bump. If published Service Information diagnostics do not lead to a
Summary: This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on or a low oil pressure indicated after an oil change. Technician may find Diagnost
Summary: This Preliminary Information communication advises the technician of additional steps for diagnosing General Motors high speed local area network. This should only be used if normal service information doesn?t lead to a diagnosis this is no
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble
Summary: This technical bulletin provides repair information to correct customer concerns of loss of high speed GMLAN communications, intermittent no crank, IP gauge fluctuation, intermittent door lock cycling /chime operation, various IP warning la
Summary: This Preliminary Information communication provides information to the technician that First Responder Guides for General Motors vehicles can be accessed via the web at http://www.gmstc.com.
Summary: This informational bulletin provides dealership personnel with Global Warranty Management (GWM), Warranty Parts Center (WPC), and Parts Return Program information.
Summary: This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
Summary: This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
Summary: This informational bulletin provides information on dealer reimbursement procedures for Customer Assistance Center (CAC) Tier 1 and Tier 2 empowerment tools: diagnostic fee, short term rental, and up-front towing (U.S. only).
Summary: This informational bulletin adds 2014 - 2015 model years to information regarding comeback prevention and using Customer Concern Verification Sheets (CCVS).
Summary: This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product field action customer reimbursement procedure (U.S. Dealers Only).
Summary: This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause a
Summary: This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the requirements for the dealer to comply.
Summary: This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assista
Summary: This information bulletin provides the technician with additional information on fixing the vehicle right the first time by listing possible concerns to specific vehicles.
Summary: "12286A - SERVICE UPDATE (REVISED EXPIRATION DATE). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSTALL A RUBBER AND A FOAM SPACER TO THE BACKSIDE OF BOTH REAR SIDE DOOR WINDOW REVEAL MOLDINGS ON CERTAIN VEHICLES. ON SOME OF THESE VEHICL
Summary: This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all t
Summary: This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
Summary: This Preliminary Information communication advises the technician that the Drive Motor Generator Control Module, also known as PIM) for the 2-Mode Hybrid Utilities and Trucks are being placed on restriction through the General Motors Techni
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review T
Summary: This Preliminary Information communication provides information to the technician that First Responder Guides for General Motors vehicles can be accessed via the web at http://www.gmstc.com.
Summary: This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole auth
Summary: This informational bulletin was created to inform that any accessories that are install from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be cover for a full year (12months).
Summary: This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause a
Summary: This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause a
Summary: This preliminary information bulletin provides information on poor or no transmitter range when using the remote keyless entry (RKE) and/or remote vehicle start (RVS).
Summary: This technical bulletin provides a revision of 03-06-03-003B to add the 2010-2014 model years, update the Attention statement, change the terms Claim Type B to Claim Type ZPTI, GM Dealer to GM Service Agent, Repair Order to Job Card, Warran
Summary: This technical bulletin provides a revision of 12-04-21-001A to add the 2013 model year, clarify the information from the previous bulletin and to add data throughout. The document should be reviewed and treated as new information.
Summary: This warranty administration bulletin provide policy information on clarification of use-dealer empowerment labor operations and customer enthusiasm.
Summary: This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
Summary: This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.
Summary: This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the gl
Summary: This informational bulletin provides a single point reference and strategy document to aid in reducing customer comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with
Summary: This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
Summary: This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone cont
Summary: This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
Summary: This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assista
Summary: This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leaka
Summary: This informational bulletin provides information on new tools used for the Hem Flanges and how to repair and seal the flanges when the repairs are done.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT A NOISE OR A VIBRATION IN THE VEHICLE THAT SEEMS TO BE ABNORMAL MAY NOT HAVE BEEN THERE WHEN THE VEHICLE WAS PURCHASED. TECHNICIAN SHOULD LOOK FOR NON - GENERAL MOTORS A
Summary: This informational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)
Summary: This informational bulletin provides information on Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)
Summary: This informational bulletin provides information on how to properly repair rust on the hem flange on doors for vehicles that have the condition of rust showing at hem flange
Summary: This informational bulletin provides information on Behavior of Non-Upgraded OnStar Equipped Vehicles Operating in Canada after Decommissioning of 2G CDMA Cellular Networks
Summary: This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availabilit
Summary: This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the suppo
Summary: This Preliminary Information communication provides information to the technician about vehicles that engine runs and idles rough. Technician will find P0171 and or P0174. Technician will need to inspect the positive crankcase ventilation t
Summary: This Preliminary Information communication provides information to the technician about vehicles with the inside door panel material appearing to be pulling back from the door panel backing. Technician will check the windows for aftermarket
Summary: This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).
Summary: This informational bulletin provides information for dealers/technicians on when and how to submit a Field Product Report (FPR) (U.S. Dealers Only).
Summary: This Preliminary Information communication provides information to the technician that First Responder Guides for General Motors vehicles can be accessed via the web at http://www.gmstc.com.
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on or a low oil pressure indicated after an oil change. Technician may find Diagnost
Summary: This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
Summary: This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications.
Summary: This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
Summary: This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
Summary: This warranty administration bulletin provides information to clarify proper transaction administration of GM Dealer Empowerment Program and Goodwill Cases.
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE DRIVE MOTOR GENERATOR CONTROL MODULE AND ACCESSORY POWER MODULE ARE BEING PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. DEALER WILL N
Summary: THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON LAMP, ENGINE MISFIRE ON CYLINDER 1, 4, 6, OR 7 AND/OR TICK NOISE. TECHNICIAN WILL FOLLOW SERVICE INFORMATION
Summary: This technical bulletin provides a procedure to correct the customers concern to replace the left side valve cover and active fuel management oil deflector to reduce oil consumption.
Summary: This preliminary bulletin provides a procedure to paint the areas of the frame, if there are signs of rust/corrosion after the wax coating peeled off.
Summary: This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and now is refered to Article 3.2.9 of the 1st addition manual for details of Technician Identification and Accounting of Labor Time
Summary: This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause a
Summary: This technical bulletin provides a procedure to repair any power steering leak that may be caused from extremely low temperatures and use the recommended fluid.
Summary: This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assista
Summary: This Preliminary Information communication provides information to the technician about vehicles that may have "Press check to turn off motion sensor" message on the Driver Information Center. If this message is displayed, the vehicle has a
Summary: This preliminary bulletin provides a procedure to install a new cabin air filter kit for vehicles that did not have one if the customer whants one installed to fix the concern of dust intruding into cabin interior.
Summary: This technical bulletin provides a procedure to install double sided tape to the windshield molding to correct the customers concern of a tapping or clicking noise at the winshield area.
Summary: This preliminary bullin provides a procedure to replace the mobile microphone speaker to correct the customers concern for poor voice quality when using bluetooth.
Summary: This informational bulletin was created to inform that any accessories that are install from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be cover for a full year (12months).
Summary: This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find DTCs P057C and or P057D. Some vehicles may have cruise and b
Summary: This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic
Summary: This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND.
Summary: This Preliminary Information communication provides information to the technician about vehicles that for no reason the alarm will go active. Technician will need to use a scan tool to verify that the alarm was activated by the inclination
Summary: This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
Summary: This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.
Summary: This Preliminary Information communication provides information to the technician about vehicles that are unable to set a personalized easy exit seat and/or power tilt column position and they will only move a predetermined amount. Dealer s
Summary: This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Technician can also contact Partech for assist
Summary: This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.
Summary: This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm
