This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Cadillac Srx. After purchasing the vehicle from an independent dealer, the contact took the vehicle to a certified Ford dealer. The technician diagnosed that the engine light was illuminated and the drive shaft couplers, power steering, front wheel bearing, and motor mounts were all defective and needed to be replaced. The vehicle was returned to the independent dealer who refused to repair the vehicle. The manufacturer was not notified of the failures. The failure mileage was approximately 109,916.
- Brandywine, MD, USA
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- Brandywine, MD, USA