This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Cadillac Srx. The contact stated that the liftgate intermittently dropped down and tried to close constantly while the contact was partially inside the hatch area. The vehicle was not diagnosed or repaired. The contact sustained injuries to the neck, back, and head that did not require medical attention. The manufacturer was made aware of the failure. The approximate failure mileage was 43,000. Updated 11/25/15
- Mabank, TX, USA
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- Mabank, TX, USA