2010 Cadillac SRX body / paint NHTSA complaints: Structure:Body

NHTSA — Structure: Body Problems


really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
40,800 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Cadillac SRX body / paint problems

body / paint problem

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2010 Cadillac SRX Owner Comments

problem #9

Nov 162016


  • 40,000 miles


I was in a minor collision. Ran into the back of someone. My airbags didn't deploy and my engine immediately caught on fire and in a few minutes my whole care was on fire and destroyed. There was no known reason how or why the fire started.

- Evansville, IN, USA

problem #8

Jan 012016


  • 58,000 miles
My power hatch back opens on its own all the time.

- Marshfield, MA, USA

problem #7

Aug 222015


  • 60,204 miles
I had problems with this car every since the moon roof drain which is a recall now car was flooded brought it to dealer got it back it was even worse the changed the drain again sine then it has been in the dealer at least 20 times radio goes up and down rear lights stay on battery dead in the morning every light you can imagine one time or another from air bags to no key fab was serviced they flash the pc 3 times tried to contact Cadillac early response team ran me around for 2 years had my attorney call then they would not give him address for legal dept and hung up on him. On 8/22 /2015 I opened the rear hatch as I always do with the fab I went to get something out the rear hatch came down pushed me to the ground hitting me in my neck which I had surgery 18 years ago the rear hitch continued to go up and down.it goes up stays for few seconds the comes down fast half way and goes up and down.Cadillac send a investigator to my home and he could not get the hatch to stay up I have bought since 1975 over 25 Cadillac and dulley pickups over the years you would think they would have treated me better needless to say since this started I have bought 4 Mercedes Benz and have to say what a difference.

- East Stroudsburg , PA, USA

problem #6

Dec 022013


  • miles


Paint peeling on side mirror and hood.

- Terre Haute, IN, USA

problem #5

Jun 242014

SRX 6-cyl

  • 42,000 miles
Rear hatch automatically opens when I'm driving, when my vehicle is parked and locked, and also when my vehicle is on but idling either in a car wash, stop light, or stopped in traffic. This occurs randomly and sometimes the hatch will not shut until I turn off the car.

- Evans, CO, USA

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problem #4

Dec 052013

SRX 6-cyl

  • 70,000 miles
Water drain from moon roof separated and water fluid ed the vehicle short in out many components. Took in for service had to pay $1900. This should have been covered I feel that this repair should have been completed at no cost to me. Being that there were at least five other vehicles in the same dealer repair shop at the same time. Spoke to the technician repairing the car before mine and was told he knew actually what the problem was. He showed me that the drain tube came from the factory pulled to short and tight and when there is a heavy rain the run off caused the tubing that run down the front windshield end pillars to separate which then leads to water filling the interior cabin of the vehicle, in between the doors, over the dash and it's interior components, down into the lift gate and onto the interior flooring which it had and flooding it.

- Brockton, MA, USA

problem #3

Mar 012010

SRX 6-cyl

  • 40,000 miles


Rear power door (liftgate) reverses when opening and shuts by itself. This happens about 75% of the time I open the door. It usually reverses when 1/4 to 3/4 open, then shuts completely. Re-opening the door normally succeeds without a problem. I was hit on the head last year by this. The local Cadillac dealer is unable to fix this and they say detroit has no answer.

- Napoleon, OH, USA

problem #2

Dec 292011


  • 56,000 miles
The contact owns a 2010 Cadillac Srx. The contact stated that the rear door latch failed and would sporadically open independently. The vehicle was taken to the dealer who replaced the rear door latch. There were no recalls for the failure. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 56,000.

- Vista, CA, USA

problem #1

Oct 152010

SRX 6-cyl

  • 1,000 miles
The contact owns a 2010 Cadillac Srx. The contact was driving 3 mph and attempting a left turn when he noticed that the driver side frame was blocking the view of the roadway. The vehicle was taken to the dealer but was not repaired. The manufacturer was made aware of the failure. The failure mileage was 1,000 and the current mileage was 15,000...updated 01/04/12 updated 01/09/12

- Brooklyn, NY, USA

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