This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Problem: My 2010 Cadillac SRX with 87,000 miles been having issues with downshifting, my vehicle would not shift to second or higher gear while driving and makes it very unsafe on the road. When this occurs I would try to pull over safely to park. My SRX would be drivable if shifted to park and then shift to drive or if i turn off the vehicle and re-start. I have been back and forth going to my mechanic( s). I was told possible TCM issues but no definite diagnosis. I have been reading a lot of 2010 SRX owners on Cadillac forums with exact similar issues and decided on making this official to report to NHTSA hoping it would open an investigation and figure out the defect on this type vehicle. My vehicle issue or problem started to become symptomatic around year 2021 and my SRX has around 63,000 miles on it. I keep up with the regular scheduled maintenance and upkeep, The SRX looks like new and would like to keep it longer as the rest of the vehicle is kept it's appearance and other parts well. I have reported this issue directly to the main contact number @Cadillac company and they told me my vehicle VIN is not included on the safety recall with shifting issues and offered me a $100 for repair coupon instead for future repairs. i have spent thousands of dollars fixing the unidentifiable issue whenever the engine light comes on and throws out a code but my downshifting problem continues.
The contact owns a 2010 Cadillac SRX. The contact stated while driving at various speeds, there was an abnormal grinding sound coming from the front of the vehicle. Additionally, while driving at an undisclosed speed, the vehicle failed to accelerate above 40 MPH. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was unknown.
Hello, I wanted to let you all know that I have a 2010 cadillac srx, to which in the past these type of vehicles had had a transmissions issues, thus recalled...Well the vehicle I own, is doing and having the same transmission problem/issues...and Yet it is not under the Recall list...The Cadillac dealership, has my car and is wanting to open up the transmission and inspect it for almost 2 thousand dollars( i like on a dissability montly income)..I had this same car diagnosed at 2 different auto shops, whom provided me with the folllowing 2 error codes P076 and p0700, which are the transmision control solenoid and the transmission control module...but back at the cadillac service dealership, here in amarillo tx...they want almos $6000 for a new transmission replacement or half of that for rebuilding the current one...When i strongly believe that my car is part of the same recall, being the same model and same similiar transmission issues
The contact owns a 2010 Cadillac SRX. The contact stated while driving 35 MPH, the vehicle would not shift gear properly with the -??service rear axle-?? message displayed on the instrument panel. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The vehicle received an unknown software reprogramming however, the failure recurred. The manufacturer was not contacted. The failure mileage was 65,000.
Service rear axle message is displayed on the driver information center. The code indicates AWD has been turned off which can put my safety and or safety of others at risk. Service Bulletin (PI0703B) was issued for numerous 2010 Cadillac SRX, unfortunately the recall wasn't issued for my vehicle (VIN). The service bulletin was for DTC c0407 with symptom code 64, the exact same code that was found with my vehicle.
- Thunder Bay, NJ, USA
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Service rear axle message is displayed on the driver information center. The code indicates AWD has been turned off which can put my safety and or safety of others at risk. Service Bulletin (PI0703B) was issued for numerous 2010 Cadillac SRX, unfortunately the recall wasn't issued for my vehicle (VIN). The service bulletin was for DTC c0407 with symptom code 64, the exact same code that was found with my vehicle. I have attached the diagnostic sheet from certified Cadillac dealership in this case request. I did contact Cadillac customer service, they suggested to contact NHTSA regarding this recall
My vehicle has service rear axle and stabilitrak warnings on and an open recall that was supposed to be addressed by August 12th still no remedy. The service bulletin states not to drive the vehicle if those warning lights are on due to the recall. My vehicle drives terribly and so I have listened and waited for remedy. I can't keep going without a vehicle so this needs to be moved along faster
The contact owns a 2010 Cadillac SRX. The contact stated that while driving at various speeds, the vehicle would independently downshift without warning. After a few minutes, the contact would be able to resume normal driving upon restart. The contact called a dealer about the failure and was informed that unless a warning light was illuminated on the instrument panel, they could not diagnose the failure. Recently, the contact stated that while driving out of a parking lot, the vehicle would not shift out of first gear with the check engine warning light illuminated. After, calling her husband for assistance, her husband was able to restart the vehicle and the vehicle resumed normal operation. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown. The VIN was not available.
My Cadillac will go into drive and reverse but when I'm driving down the road it won't shift the rpms stay real high it wont shift rather should I say in my Cadillac
Sometimes taking off in the car it might not shift causing the the car to rev. You can pull over and stop put the car into park then back into drive it will shift properly you just never know! very very dangerous in big intersections and busy cities.
I just bought this vehicle two days ago and now realized it loses power while driving (in-motion) and then jumps as if it wants to cut off. At the time, I was driving on a city street and as I tried to accelerate, the problem occurred. This is very dangerous and scary because it can cause a crash or cause other cars to rear-end it. Also, it says airbag needs servicing.
Engine rpms rev abruptly between 3K - 4K during shifts. Mostly happening in 1st-3rd gear. This happens during any condition where my vehicle is accelerated moderately or higher. During light acceleration it is less noticeable but will still spike rpms during shifts. It hovers around 3K - 4K RPM before shifting. What it feels like under acceleration is like the transmission went into neutral for a few seconds then back into gear or into next gear under heavier acceleration.
The contact owns a 2010 Cadillac Srx. While attempting to switch gears, the vehicle jolted and took extra time to shift into gear. Also, the transmission warning indicator illuminated. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The manufacturer and dealer were not notified. The failure mileage was 12,191.
The contact owns a 2010 Cadillac Srx. The contact stated that the transmission was slipping. While attempting to switch gears, the vehicle would jolt and take extra time to shift into gear. The transmission warning indicator was illuminated. The vehicle was towed to the local mechanic, but was not diagnosed or repaired. The manufacturer and dealer were not notified. The failure mileage was 1,291. The VIN was unknown.
Continue to drive after stopping the car, transmission will shift from first gear into second gear and stuck there, then the gear will shift normally only after U bring the car to a total stop and drive again. Happened to me several times after I stopped the car at a traffic light before I was trying to get on the highway
Approximately 3 weeks ago, my 2010 Cadillac Srx started vibrating shuttering when down shifting between 20-25 mph. I took into dealer who stated needs new transmission at 84K miles. Just today, it started vibrating hard down shifting at 40 mph. I had traction control issues around 61K miles which was covered under warranty, sensor failures, suspension and accumulator failure at 66K miles and A/C actuator faulty at 48K miles. Most repairs on any vehicle I have ever owned and this is gma top of the line.
Rakata recall. I was driving on interstate. Car shifted down and would not shift to higher gear for speed traveling causing 8000 RPM that resulted in engine blow. Smoke everywhere. Car was towed. I need a new engine due to transmission shifting down plus whatever happened with transmission
F the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash. I tried to explain this to local dealer. They told me there is no recall on the seat. They fixed it for a price on one occasion, but it broke again. I think the other problem with the suspension has been fixed. But my drivers seat in in really bad shape, I had an accident in it. I believe this caused the accident because the seat is really in bad shape. I lean to left when I am driving.
A D V E R T I S E M E N T S
- San Antonio, TX, USA