2010 Cadillac SRX lights NHTSA complaints: Exterior Lighting

NHTSA — Exterior Lighting Problems

2010 Cadillac SRX (Page 2 of 5)


really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
54,430 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Cadillac SRX lights problems

lights problem

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2010 Cadillac SRX Owner Comments (Page 2 of 5)

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problem #63

Jan 012016


  • miles


I have a 2010 Cadillac Srx and both of the the light covers are field with condensation the drivers light got blown out because of the condensation. It does not looke like my lights are even on when they are and I just got new lights on both sides. The dealership said the light covers are $450 a piece and $1300 for labor which I can't afford they really should recall this because it is unsafe.

- Bellevue, NE, USA

problem #62

Apr 302016


  • 10 miles
Headlights lens fill with water and short out

- Lakewood, CO, USA

problem #61

Apr 132016


  • 97,100 miles
(1) driver side headlamp failure. Dealership indicates ballast failure, and the entire assembly has to be replaced. The cost of this is a minimum of $1,200. (2) as of April 27, 2016 - car won't start (10 days): Indication is "no remote detected" (remote battery was replaced); vehicle's battery was replaced December 2015.

- Jacksonville, FL, USA

problem #60

Mar 202016


  • 130,122 miles


I purchased my used 2010 Srx in Feb. Of 2015. Since then I've had my headlights fixed three times due to condensation buildup. It started off with the passenger side, I got that fixed then six months later they both got condensation. Got them both fixed because its inspection time two weeks after inspection driver side completely burned out. I was on my to pa from va and my headlight went out. Cadillac refuse to fix it. Its very costly.

- North Chesterfield, VA, USA

problem #59

Mar 052016


  • 43,000 miles
The contact owns a 2010 Cadillac Srx. The contact stated that the driver side low beam headlight failed to illuminate. The dealer diagnosed that there was water intrusion and that the light fixture needed to be replaced. The dealer did not specify if a seal fractured or if there was a remedy for the short circuit electrical failure other than replacing the low beam head lamp assembly. The manufacturer was notified of the failure and indicated that there was no manufacturer recall to cover the repair. The VIN was not available. The approximate failure mileage was 43,000.

- Eagle Pass, TX, USA

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problem #58

Sep 122015


  • 57,000 miles
September 2015 headlites started getting moisture and water in them.in Oct whilr driving at nite the left headlite went out then the right one did, I could not see the road and went in ditch.called Cadillac next day told them what happened and was told nothing they could do and advised me to call dealer which I did and was told I would have to but 2 new headlites at $1200 each with out labor, I could not afford that so took lites out of car, the ballast were filled with water.I seperated the lenses and resealed them withsilicone and replaced ballast and bulbs from ebay.headlites no longer leak but im sure they will at some point in time.this should be a recall this is to dangerous and it is definately a disign flaw, I have read where many other people are having the same problem. This is a 2010 Cadillac Srx, issue started at 57,000 miles

- Gansevoort, NY, USA

problem #57

Jan 172014


  • 42,000 miles


The contact owns a 2010 Cadillac Srx. The contact stated that the passenger side headlight failed to illuminate. The vehicle was taken to the dealer where it was diagnosed that condensation entered into the headlight assembly, which would short out the electricity in the unit. The headlight assembly needed to be replaced. The vehicle was not repaired. The failure occurred on two prior occasions. The manufacturer was not notified of the failure. The failure mileage was 42,000.

- Charleston, SC, USA

problem #56

Mar 012016


  • miles
Headlamp condensation causing lamp to go out sometimes will come back on. Should not be happening. Never had another vehicle have this issue. Should be a recall to fix this expensive condensation and lamp. Police enjoy stopping vehicles with no light! this has beenoccuring over last 6 months more off than on. Rain really makes worse. Condensation never completely goes away and inside indicstor light stayson all the time 24/7. #2 another issue is sun roof will not shut. Window will close but cover stops half way and will not advance any further. Had taken to baker Cadillac in charleston, SC for service March 1 2016. Worked on it for 2 days and told not fixable. Why is it not fixable? recalls should be issued on these problems Srx owners are having on these luxaury vehicles.

- Summerville, SC, USA

problem #55

Mar 132016


  • 43,921 miles
Vehicle has on 43,921 miles and the front headlamp assembly got water in it and blew out the hid headlight. These are supposed to be sealed units and should not ever leak. Never in any other car I've ever owned has the headlamp assemble leaked. Further this is a known problem with this make and year model, and Cadillac should be replacing them at no cost

- Hartselle, AL, USA

problem #54

Mar 012016


  • 93,600 miles
The front headlight assy continues to get water and condensation in it and the head light fails.

- Rockwall, TX, USA

problem #53

Feb 092016


  • 89,000 miles


Front headlamps have a recurring failure due to a design flaw with the housing.

- Hedgesville, WV, USA

problem #52

Feb 192016


  • miles
The passenger headlamp assembly had to be replaced in April, 2014 because moisture shorted it out. This cost $1450 out of pocket, repaired by the dealer with new GM parts. Now less than 2 years later, the same passenger headlamp is out due to the same reason. I have read about many similar complaints on headlamps for this model. Not safe when headlamps suddenly go out.

- Akron, OH, USA

problem #51

Dec 012015

SRX 6-cyl

  • 70,000 miles
Takata recall, both of my headlight assemblies have been changed the year is less than 6 yrs old. The lights went out at night while driving. GM wants $1200 for just the assembly not labor. They leak and moisture get inside and blows out the bulbs and shorts out the electrical system. This is bs and there should be a recall. GM using the cheapest junk possible and selling it for as much as possible, way to go GM, put my wife and daughter life at risk so you could make more money....you make me sick. After this Cadillac I will never ever buy another Cadillac. You have broke me with your cheap crap there are 50 and 60 yr old caddys that still have original headlight assemblies that don't leak, all over the internet caddys newer than my 2010 Srx are having the same problem. This is sad and it is irresponsible for GM not to remake these assemblies so they don't leak. And find a supplier that doesn't charge $1200 for a assembly that will leak in less than 5 yrs totally not satisfied, this is only the worst of the long line of issues we have had with our Cadillac, it looks like caddy is going downhill. We will look for a better built vehicle and ya'll can have this high dollar cheap junk! pisses me off that both headlight assemblies leaked and cost on average $2000 each including labor to fix only to know it might last 4 yrs lol way to go foreign trade you brought us 10X the cost for [xxx] crap parts. Cadillac sucks! cheap parts and wayyyy over priced! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Fort Mill, SC, USA

problem #50

Jan 042016


  • 100,000 miles
Both headlights have had to be replaced and one of them is already accumulating moisture and has burned out again. I do not understand why this is not a recall, as it is very dangerous and has been very costly.

- Mcgehee, AR, USA

problem #49

Dec 162015


  • 64,866 miles
The contact owns a 2010 Cadillac Srx. While driving at various speeds, the passenger side headlight failed without warning. The vehicle was taken to the dealer where it was diagnosed that condensation in the headlight unit caused a failure. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 64,866.

- Yuma, AZ, USA

problem #48

Jan 282016


  • miles
Both headlights accumulate moisture inside, causing the light output from the low beams to be almost none existing. It forces me to drive with the high beams on. I have done some research online and there are lots of people complaining about the same thing. I feel GM need's to perform a recall on this headlights.

- Jupiter, FL, USA

problem #47

Dec 312015


  • 63,300 miles
During a rainstorm my left headlight stopped working. Took it to dealer and they found that due to a faulty seal water was getting into the light. The whole assembly had to be replaced.cost was over $1300. Vehicle only has about 63,400 miles on it. After reviewing multiple forums I found that other owners had the same issue. I have serious safety concerns about this problem. Specifically, if the headlight seals are unreliable it could result in head on collisions/accidents during bad weather involving precipitation. What hasn't there been a recall issued?

- Greenville, NC, USA

problem #46

Dec 012015


  • 60,000 miles
60,000 miles, both the front headlamp unit seals are leaking water causing the front lights to dim and burn out. Numerous complaints on Cadillac.com forum site. The cost is 1200 dollars per unit to repair. They advise not a warranty issue and cadi knew the seals disintegrate causing a very costly repair and a dangerous situation!

- Tallahassee, FL, USA

problem #45

Jan 102016


  • 67,000 miles
The Srx 2010 was parked out side during a light rain shower. The drivers side headlight accumulated moisture, and when the lights came on automatically it completely stopped working and a warning sign to check headlight appeared on the dash.

- Moca, PR, USA

problem #44

Jan 012014


  • 45,000 miles
Headlight seal fails causing moisture inside lamp fixtures to build up and eventually cause an electrical short in the vehicle. Moisture in the lamp fixtures also impairs visibility at night and dusk conditions.

- Fort Mill, SC, USA

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