10.0

really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
65,766 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Cadillac SRX lights problems

lights problem

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2010 Cadillac SRX Owner Comments (Page 3 of 11)

« Read the previous 20 complaints

problem #173

Nov 152017

SRX

  • 120,000 miles

A D V E R T I S E M E N T S

After it rained, I noticed there were 3+ inches of water in the driver side headlight assembly causing moisture buildup. The buildup leads to having no headlights. I have tried covering it up with car covers and drying out the water but nothing has worked. A few months have gone by and the passenger side is now also affected.

- Bellevue, MI, USA

problem #172

Oct 192019

SRX

  • 0 miles
I have noticed excessive water droplets in headlights it's so bad visibility is a safety concern at night because you can see headlights don't even look like there on. I have to use high beams which puts others lives in danger due to being blinded by the bright lights that can lead into more crashes.

- Fairlawn, OH, USA

problem #171

Feb 152015

SRX

  • 75,000 miles
The insides of my headlights collect condensation. The bulbs are very dim even though they have been replaced with newer high-intensity bulbs. Night driving, especially when its raining or snowing is hazardous.

- Green Bay, WI, USA

problem #170

Jan 012017

SRX

  • 78,000 miles

A D V E R T I S E M E N T S

Poor headlight visibility due to dim low beams and moisture buildup inside the lens. GM does not consider it a safety issue and therefore has not issued a recall. The car is not safe to drive at night.

- Sandown, NH, USA

problem #169

Nov 082019

SRX 6-cyl

  • 115,670 miles
I just bought this car Friday, first I had a problem with water in the head lights I corrected that my self, now the headlights on dim is so dim it's difficult to see the road at night, at times you can't see the white strip on the side of the road I'm 69 years old it makes driving at night very difficult, please check this out thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Bowersville, GA, USA

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problem #168

Oct 212019

SRX

  • miles
Head lites wont work went out, water gets into the lens with condensation there are class action suites in other states related to this problem cant drive the car at night with the normal lights on. 2010-2013 Cadillac Srx's are known for this problem does General Motors plan on doing a recall

- Inver Grove Heights, MN, USA

problem #167

Sep 012019

SRX

  • 98,000 miles

A D V E R T I S E M E N T S

Seals on lights allowing water to collect and short out headlights

- Anchorage, AK, USA

problem #166

Mar 072018

SRX 6-cyl

  • 170,000 miles
The contact owns a 2010 Cadillac Srx. The contact stated that the headlights were very dim and did not shine brightly enough. As a result, the contact could not see the road while driving at night. The contact purchased replacement headlights and took the vehicle to an independent mechanic where the lights were replaced; however, the failure recurred. The vehicle was not taken to a dealer and was not repaired. The manufacturer was made aware of the failure, but did not assist. The approximate failure mileage was 170,000.

- Iuka, MS, USA

problem #165

Aug 012017

SRX

  • 100,000 miles
The contact owns a 2010 Cadillac Srx. The contact stated that the vehicle retained moisture in both headlight units, which affected the brightness of the headlights. There were no warning indicators illuminated. The contact called frank kent Cadillac (3500 w loop 820 S, fort worth, tx 76116, 817-385-1736) and received a quote for the repairs. The vehicle was not diagnosed or repaired. The manufacturer was notified and stated that the VIN was not included in a recall. The failure mileage was 100,000.

- Ft. Worth, TX, USA

problem #164

Jul 202017

SRX

  • 100,000 miles
He headlights get moisture in them causing headlights to barely work. I can't see anything at night. It is so dangerous. The company is very much aware of this defect in their product and has done nothing to correct it. - ottertail, mn,

- Corapeake, NC, USA

problem #163

Jun 192019

SRX

  • 155,000 miles

A D V E R T I S E M E N T S

Takata recall" headlights don't work good at night I have to use high bean because the low bean everyone complain about not able to see and I did receive a recall letter and I take it to the dealer but they say that there was no recall for this car and this is been goin on since I got the car

- Moseley, VA, USA

problem #162

Jun 012019

SRX

  • 50,000 miles
The contact owns a 2010 Cadillac Srx. The contact stated that condensation was present inside the front driver's side head lamp assembly. Also, the passenger side head lamp assembly was foggy. The failures caused the headlights to illuminate dimly. The cause of the failures was not determined. The manufacturer and bellevue Cadillac (600 116th ave ne, bellevue, wa) were notified of the failures, but no assistance was offered. The VIN was not available. The failure mileage was 50,000.

- Renton, WA, USA

problem #161

Jan 012016

SRX

  • miles
Headlights are getting extremely dimmed and now you can't even tell if they are on vehicle is underivable at night time. I have complained many times directly to Cadillac customer care but no one care. Dealership ships wants $1500 per light to replace them. There should have been the recall long time ago.

- Sugar Land, TX, USA

problem #160

Jun 082019

SRX

  • 142,000 miles
The contact owns a 2010 Cadillac Srx. While driving 70 mph in the rain, the driver and passenger side headlights went out and were inoperable. There were no warning indicators illuminated. The "check passenger side head lamp" message was displayed. The vehicle was taken to bud weizer motors (2676 milwaukee rd, beloit, wi 53511, (608) 466-1772) where it was diagnosed that the headlights needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who replaced the headlight assembly and light bulbs; however, the failure recurred. The manufacturer was contacted and referred the contact to the local dealer. No further assistance was provided. The failure mileage was 142,000.

- Beliot, WI, USA

problem #159

Jun 242015

SRX

  • 50,000 miles
Headlights are too dim. Safety hazard. Mechanics say nothing I can do except try replace the entire headlight at $1500 each. And, who knows if this would work? the headlights do not work properly and this is a known problem with this model. I cannot spend $3,000 as this is half the value of the car. The headlights should be replaced by the manufacturer because this is a safety hazard. I cannot drive the car at night.

- Baton Rouge, LA, USA

problem #158

May 202019

SRX

  • 102,225 miles
Low beam headlights have become so dim, driving at night is very difficult without using the high beams. Using high beams creates a safety issue for oncoming drivers, so this isn't an option. Replacing the headlights with oem products is a short term fix as the replacement product is as defective as the original. I've researched this and found this is a known problem on Cadillac Srx from 2010 to 2015. GM has not issued a recall to resolve this safety hazard they created.

- Loveland, CO, USA

problem #157

Aug 012018

SRX

  • 65,000 miles
Headlights are extremely dim and basically unusable unless the brights are on. I also have condensation in the passenger side headlight fixture. This causes the lights to be even more dim coming from that headlight.

- Grant, MI, USA

problem #156

Apr 292019

SRX

  • 100,000 miles
I am issuing with the headlight low beam. The light is very dim. I have noticed several complaints on the same issue. Cadillac still has not issued a recall for this problem. This problem is a safety issue, driving visibility is low this could result into an accident. I have had the outside of the headlight clean, but no difference in low beam visibility. This is a safety issue gor many drivers.

- Alabaster, AL, USA

problem #155

Apr 022019

SRX

  • 140,000 miles
Cadillac 2010 Srx has moisture in both headlamps again. Left headlights has stopped working, right side is works on and off. Headlamps have been fixed previously due to moisture. When will the federal government and/or Cadillac going to have a recall on this? this is a common safety problem with these cars and are extremely dangerous to drive during rain, snow, or at night. Help!!!

- Brandon, FL, USA

problem #154

Jan 312018

SRX

  • 140,000 miles
Headlights are very dim. Replaced numerous times with higher lumen bulbs but remains dim. Dealer has no idea.

- Ashburn, VA, USA

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