This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Tla* the contact owns a 2010 Cadillac Srx. The contact stated that the vehicle was stopped outside of the garage, when his wife noticed a fluid leak under the vehicle. The vehicle was taken to brogan Cadillac located at 112 route 46 East, totowa, NJ 07512, (973) 200-4515, where it was diagnosed and the contact was informed that the power steering hose needed to be replaced. The vehicle was repaired however, three weeks later his wife became aware of another leak underneath the vehicle. The vehicle was towed back to dealer and the contact was informed that the power steering hose was needed to repaired once again. The vehicle was repaired. The contact associated the failure with NHTSA campaign number: 11V595000 (power train) however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of failure. The failure mileage was 83,695. Consumer stated according to the campaign in 2010 vehicle should have been recalled, replacement of faulty hose.
- Morris Plains, NJ, USA
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- Morris Plains, NJ, USA