This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Cadillac Srx. The contact that while driving the vehicle, there was an abnormal sound of water moving around the gas tank. The vehicle was taken to colonial Cadillac of woburn (201 cambridge rd, woburn, MA 01801; (781) 935-7000) who stated that the drainage from the rear hatch was routed incorrectly causing water to seep into the subframe of the vehicle. The hood was replaced at Cadillac of norwood (700 providence hwy, norwood, MA 02062; (781) 762-5900). The contact stated that the moon roof was replaced however, after the repair was performed, water started entering the vehicle from the moon roof. The manufacturer was made aware of the failure and a case was filed. The approximate failure mileage 145,000.
- Bedford, MA, USA
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- Bedford, MA, USA