This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2012 Cadillac Srx. Consumer writes in regard to service rear axle safety recall. The consumer stated the vehicle displayed the service rear axle message. The rear axle failed and was replaced. The consumer received a recall notice 212340980 for the rear axle and submitted a reimbusement claim. The claim was denied twice. The manufacturer's denial letter stated the repair performed was not the repair covered in the recall. The consumer requested information about why the reimbursement claim was denied.
- Wonder Lake, IL, USA
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- Wonder Lake, IL, USA