This car is absolutely unsafe to operate at night. The headlights are way too dim. I have replaced the bulbs multiple times but that is not the issue.

- Eugene, OR, USA

Cadillac will not stand behind the faulty headlight assembly that has allowed dust into the lens area making it impossible to drive with low beams at night. Both headlight assembly need to be replaced if I am ever going to be able to drive at night. Quoted a price of over $1,000 for parts and labor. I have already upgraded low beam lights and had lenses professionally polished. A search on google shows many complaints about this problem and even class action lawsuits filed but still no help from Cadillac. Low beams have been getting progressively worse over time. I can actually see dust/dirt on the inside of the lens but since it is a sealed unit no way to clean it.

- Forked River, NJ, USA

I have a problem with the head lights are not bight enough. I can barely see the road. We had it check at the dealership and they said yes the head lights are defective just like the ones on recall but our VIN number is not listed. I have spoke to GM but they say I need to go through the dealership but the dealership says they can't do anything. I told the dealership and GM that I can not see well enough at night to be driving. It is not my eyes because my sister who has a 2013 Buick enclave drove our car and did not think the head lights were even on. She could not believe it. They want me to pay $1500 to get them fixed. I also told them that I was letting my insurance know so if I have an accident, I want them to go after GM and the dealership. This is a very dangerous problem. There are times I have to drive after dark. I have not had an accident yet. I am trying to get something done to the lights so that won't happen. My life and my husband's life is important to us, it may not be so with GM or the dealership.

- Huntley, IL, USA

2013 Cadillac Srx headlights are so dim that it is too dangerous to use them for night driving. Numerous other identical complaints have been made to the NHTSA. The local dealership stated that they have numerous other customers with the identical complaint. This affects more similar vehicles other than 2013. Class action law suits have been made and acted upon in both California and Florida. This issue is applicable in all states and situations where the problem exists. The prescribed fix is a one-for-one replacement which would result in a similar problem down the line.. it appears that the problem is with the internal circular lens in front of the lamp which is so opaque that light from the lamp does not go through properly but is dimmed to a point where it makes the headlamps unsafe. Unsafe is the key word....unsafe..unsafe..unsafe..whenever the headlamps are being depended on for night time driving a work scheduler at the local dealer stated that they have no alternative correction for this issue and that it would take some people to die due to this issue before a problem resolution would be put in place....pretty sad opinion !!!

- Mooresville, NC, USA

Service advanced front lighting that deals with adaptive forward lighting for Cadillac Srx headlights. Now this is a known safety issue that Cadillac refuses to take care of. There have been class action law suits filed on this topic and cases won in two states Florida & California where GM had to replace these faulty headlights at their expense. What about those of us in the 48 states that have these problems and Cadillac says you have to pay $ 1,400 upfront then appeal the repair and they will see if it is warranted for reimbursement. Look folks at nhts this is a safety issue when a vehicle's headlights are not working properly and the government needs to go after General Motors and have them fix this at their expense. This is just like the takata air bag recall. Doesn't nhts care about people driving around with unsafe headlights that do not work properly?

- Irwin, PA, USA

Ran off the road due to poor visibility with low beam head lights. Could not see the curve in the country road...no lines were on the road. It was raining and the low beam lights failed to illuminate the road. Tried running with high beams but kept getting flashed by oncoming drivers headlights. Was going slow due to poor visibility so no damage....just very unsafe.

- Salisbury, MD, USA

Bought a 2013 Srx and drove it home at night, could not see on dim lights and used bright lights to get home. Called dealer and was told to have it checked out I am having new bulbs put in but after reading this web site I am not thinking they will be any better. These lights are so dangerous and the cars should not be allowed to be resold until fixed. Very disappointed in every way, you should do your job and do a recall as GM is not doing theirs.

- Marble Falls, TX, USA

The contact owns a 2013 Cadillac Srx. The contact stated that for approximately one year, the low beam headlights were very dim. The poor illumination nearly caused a few crashes. The vehicle was taken to renick Cadillac (1100 S euclid St, fullerton, ca 92832) where they recommended changing the entire head lamp assemblies. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 62,000. The VIN was not available.

- Corona, CA, USA

The contact owns a 2013 Cadillac Srx. The contact stated that the headlights were extremely dim and the brightness gradually reduced. The failure made it difficult to drive at night. The contact called ritchey Cadillac (located at 932 N nova rd 101, daytona beach, fl 32117, 386-675-1019) and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to have the vehicle diagnosed. The approximate failure mileage was 70,000.

- Port Orange, FL, USA

The headlights suddenly dimmed while driving at night to a point where it was not safe to drive. I installed new bulbs twice, and it didn't help.

- Houma, LA, USA

Defective headlight seal that allows moisture to corrode electrical components. The moisture causes condensation that leaves the headlights practically useless. I have a 3 yr old and a newborn and this car is no longer safe to drive them in at night. Very dangerous.

- Hebron, KY, USA

Low beam headlights on my 2013 Cadillac Srx are so dim that the vehicle cannot be operated safely at night. I have been informed that both headlamp assembly's need to be replaced at a cost of 1,250, as they are defective and simply replacing the bulbs will not remedy the low light output. GM is aware of the issue with the defective headlight components and has settled lawsuits in Florida and California. This is a safety issue not only in Florida and California but in all 50 states that should be remedied with a recall and replacement of defective components where appropriate. Failure occurred prior to 70,000 miles.

- Sicklerville, NJ, USA

Low beams are unusable. Have been dim since I bought the car used, but especially apparent & dangerous three nights ago coming home late at night, raining, no moon. I could hardly see and had to keep high beams on which got a lot of light flashes from oncoming traffic. Had to switch to low beams more than safety warranted. Driving was very dangerous and if not for the reflectors in the middle of the highway I would have had to stop driving.

- Searcy, AR, USA

Headlights failed during night drive on city street. I was alerted by a passing neighbor. I checked the lights at home and found that they were operating but with so little light that took the vehicle to the GM dealer to have them inspected. Dealer confirmed that they were defective and required replacement.

- Destin, FL, USA

Headlights continue to get so much condensation that the bulb and the controller malfunction and the lights will not come on until the units dry out either over time or are manually removed to dry out indoors. The dealer states condensation is normal and the lawsuit that offered redress was only for vehicles sold in two states and my state is not included. The fix is to replace with the same defective designed light assembly. The front passenger seatbelt gets stuck and must be unbuckled in order to adjust. Currently the drivers seatbelt functions as designed with no issue.

- Raleigh, NC, USA

The passenger headlamp in my 2013 Cadillac Srx is completely out due to condensed moisture build up causing its components to defect. Now my car becomes very unsafe to drive at night and according to prior recents complaints and lawsuits, it seems like that's an issue GM is currently aware of but failed to address and it's costing consumers thousands of dollars. I took my car to the mechanic to have the headlight replaced, but was told the issue isn't with the actual bulb but rather its component. He also sent me a link of other alleged owners facing the same issues and still GM is denying the issue. I called up GM and was told they're nothing they could do about it. Now I'm stuck with the car and so afraid to drive it at night cause it's very dangerous putting my life and others at risk. Please help!!!!!

- Jonesboro, GA, USA

Dim headlights are not bright enough to see the road! must use brights at all time

- Marshall, TX, USA

The headlights on my 2013 Cadillac Srx are so dim that I cannot drive it at night. This is an inherent defect with this vehicle(2010-15) that most owners are experiencing. Apparently the headlight assemblies are defective causing moisture to enter the headlights. Repairs are around $2,500 and Cadillac refuses to remedy the situation or recall the cars. This is very dangerous. I cannot drive this car at night without using my brights.

- Bradenton, FL, USA

The contact owns a 2013 Cadillac Srx. While driving after dusk, the headlamps illuminated the roadway inadequately. The contact stated that the headlamps were extremely dim. King O'rourke Buick GMC (756 smithtown bypass #102, smithtown, NY 11787, (631) 240-0639) was contacted by phone and notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact was also informed that California and Florida residents were reimbursed for replacing the headlamps in full due to litigation; however, other states did not fare as well. The approximate failure mileage was 88,000.

- Kings Park, NY, USA

Headlights are very dim for low beams! I must run w/ high beams at all times at night for any light. I was advised that the seals for the light assemblies let moisture in and both headlights need to be replaced for over $1200. This is a know issue and needs to be looked into for safety.

- Canonsburg, PA, USA