9.1

really awful
Typical Repair Cost:
$660
Average Mileage:
65,700 miles
Total Complaints:
11 complaints

Most Common Solutions:

  1. replace headlamps (6 reports)
  2. not sure (5 reports)
2013 Cadillac SRX lights problems

lights problem

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2013 Cadillac SRX Owner Comments

problem #11

Feb 062024

SRX SW 3.6L

  • Automatic transmission
  • 118,000 miles

A D V E R T I S E M E N T S

I just bought my 2013 SRX 2 days ago. I cannot see while I'm driving at night. I'm getting cars flashing me to turn my lights on but they are already on. I called the dealership and they said there is nothing they can do about it, that it's common. WTH!?! Why hasn't Cadillac recalled the headlights?

- Sarah P., Lebanon, US

problem #10

Jun 042019

SRX Luxury V6

  • Automatic transmission
  • 40,389 miles

Low beam lights are brutal. Head lights are clear, just really dim. Dialed interior lighting to minimum to lessen the impact of the CUE and dash but is still very poor. I am looking at install is the required hardware for driving lights, and the current grill will have to be replaced for ones that do have lights and then find after market lights. I'm searching but unfortunately have only found fog lights and they do not rate for output, or lumens. I want driving, not fog, to get more light down the road, and would like to utilize and update the grills so that they look OEM. Will update if I find lights that I want.

- Jim C., Caistor Centre, ON, Canada

problem #9

Sep 012020

SRX Luxury Collection 3.2ll 6v

  • Automatic transmission
  • 85,000 miles

I can't see to drive in the dark at all which has cause me to run over and kill animals. I get run off the road all the time when I drive in the dark because no one can see me. I replaced the bulbs and they went out in a month.

- Ekaterina M., Fort Knox, KY, US

problem #8

Feb 212019

SRX

  • Automatic transmission
  • 56,993 miles

A D V E R T I S E M E N T S

I heard that Cadillac is willing to refund for the headlight replacements but then this is only limited to two states. (California & Florida) I live in NC and would like to be reimbursed as well. While my car is a 2013, it only had 56,993 miles on it when both headlights were replaced.

- Jackie J., Asheville, US

problem #7

Nov 012019

SRX Luxury 3.6L

  • Automatic transmission
  • 53,050 miles

I contacted Cadillac about the problem, and they advised me to go to a dealer to test them, so I went to Myrtle Beach Cadillac and they determined they are defective. I called Cadillac back with that info and they advised that since it is a 2013 that it is out of warranty - of course it is. But now I am stuck with a nice 2013 Cadillac with 53050 miles and the headlights require complete replacement. I was told by a service advisor that the low beam lens gets so hot that they distort and become ineffective. So I will have to pay for a bad design that their engineers designed. Cadillac sucks.

- Mack S., Calabash, NC, US

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problem #6

Apr 122018

SRX Luxury 3.6L

  • Automatic transmission
  • 65,865 miles

I'm in the car repair industry at dealership level and have seen many less dangerous faults trigger a total recall and replacement of defective parts. This is a hazard for both driver and pedestrians on the road and must be fixed asap. These headlamps are defective on almost every SRX on the road from 2010 - 2015 and must be modified and replaced free of charge to all affected SRX owners!

- nisstech, Mississauga, ON, Canada

problem #5

Feb 012020

SRX LX

  • Automatic transmission
  • 73,095 miles

A D V E R T I S E M E N T S

I can barely see anything at night with low beams on. If it's raining, almost impossible.

In busy traffic, I'm afraid other cars won't see me. So I drive with high beams a lot. I'd rather see where I am going then worry about other people being annoyed by my lights.

I took my car to Dan Vaden Chevrolet/Cadillac in Savannah, Ga, and they said there were no other bulbs to put in, but for $1200 they could replace the whole assembly. I don't have a warranty on the car. But from what I read, they know this is a problem and they should do whatever it takes to make people safe on the road, instead of waiting for people to die, and lawsuits filed, to do anything.

This is actually the second SRX I have had - the first one did the same thing.

- Lani M., Richmond Hill, GA, US

problem #4

Oct 042018

SRX Luxury 3.6L V6

  • Automatic transmission
  • 75,000 miles

Low beam headlights were dangerously dim. Replaced headlight assemblies to remedy the problem.

- Cody K., Cooper, US

problem #3

Nov 052019

SRX Luxury 3.6L

  • Automatic transmission
  • 52,135 miles

My wife and i traded for this used 2013 cadillac SRX Oct. 31,2019 and was enjoying it till we had to use the headlights.The headlights are about useless on dim,we can't drive at night because it's too dangerous.I began to look at ways to improve the headlights,thinking a bulb change would probably cure it.I purchased new low and high beam bulbs and studied a few you tube videos and was totally amazed at how complicated it is just to change bulbs.I could either take to a dealer and probably cost three to four hundred dollars or take the entire front grill,bumper etc to get to where the headlight assemblies could be changed out.That would cost me about $1,000 dollars for parts and me doing the work,if i able to.This is not right that Cadillac realizes they have a problem and won't correct it.This is my 2nd Cadillac and it will surely be the last.

- Mack S., Calabash, NC, US

problem #2

Feb 012019

SRX 3.6L

  • Automatic transmission
  • 78,000 miles

This is bull, that I can't drive at night because my dim headlights are so dim that I cannot see. Brights are great. Replaced bulb, didn't work. That's how I found this site. Cadillac dealership knows the problem & said that's the way it is. Offered me no solution. It is not a fuse problem.

- Jeanette S., Indian River, US

problem #1

Aug 012015

SRX Luxury 3.6L, Sidi V6

  • Automatic transmission
  • 25,000 miles

We bought our used 2013 SRX in May 2015 in Del Ray Beach, Florida. We travel full time. Our low beam headlamps have been dim since at least August 2015. As soon as we bought it, we went on a 700 mile journey, ending up in Fredericksburg, Virginia. That was when we finally drove it at night and noticed the problem. We took it in for routine service three months later and complained about them. We were under bumper to bumper warranty for 50,000 miles. We were told that's just the way they are. We took it in to other dealerships as we traveled and were told the same thing. After 9 different times over 2 1/2 years, we finally insisted they be checked, after our warranty had recently expired. Then they confirmed there was an INTERNAL FAULT with the lamps and they need to be replaced, at a cost of $1,100. We contacted GM with our complaint. The best they will do is install them for free, but we have to pay over $800 for new lamps. We have since learned there is a class action suit starting because this is a HUGE problem for many. We literally cannot see at night or before daylight without using our high beams. We now will replace them ourselves with after market parts but that's not a guarantee that will fix the problem. What makes us angry is that we were literally blown off with our complaint 9 times at various dealerships before a dealership said they HAS JUST diagnosed this problem with another customer after she INSISTED the Service Advisor drive it home one night. It is a safety hazard and a defect. We assure you, Cadillac is aware of it. There are a lot of us driving unsafely. We try to avoid driving at night or dusk but that's not always possible. We will let you know once we buy the after market lights (not buying the Cadillac brand) and install them if it helps. After searching the internet, we discovered that still may not fix the problem.

Update from Jan 11, 2018: We ended up having them replaced at our cost at a local bodyshop. We won't return to a Cadillac Dealership for service as we feel they never treated us fairly over this issue. It was a matter of safety.

- Bill L., Sebring, US

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