TSB Document:

Affected Component: STRUCTURE:BODY:HATCHBACK/LIFTGATE

Summary
14274 - CUSTOMER SATISFACTION PROGRAM. ON CERTAIN 2010-2015 MODEL YEAR CADILLAC SRX AND 2011-2015 MODEL YEAR CHEVROLET VOLT VEHICLES, THE MANUAL LIFTGATE GAS STRUT MAY DETACH FROM THE LIFTGATE WHEN THE LIFTGATE IS CLOSED AND THE PISTON ROD COULD SEPARATE FROM THE STRUT TUBE. IF THIS OCCURS, THE LIFTGATE WILL NOT WORK AND THERE MAY BE DAMAGE TO THE LIFTGATE EXTERIOR TRIM AND SHEET METAL. DEALERS ARE TO REPLACE THE LIFTGATE STRUTS.

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Date Published
JAN 23, 2015
NHTSA TSB #
10079522
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