This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Cadillac Srx. The contact stated that the headlight assemblies looked cloudy inside, which made it difficult to see while driving at night. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 40,000.
I have noticed for the past 3 months of the 3 years I have owned the 2015 Cadillac Srx that the low beam head lamps are to dim to drive at night. This is a serve safety issue. The headlamps throw now recognizable light on the road. The lights are on and have no directional issues. Calls to multiple GM dealerships and the GM customer service were met with the response of no knowledge of any issues or like complaints. My vehicle showed now evidence of plastic lens degradation, nor yellowing, nor condensation. Multiple forums report the problem with no solution.
The contact owns a 2015 Cadillac Srx. While driving 45 mph, the sun roof shattered. There were no injuries. The vehicle was taken to de la fuente Cadillac (1385 E main St, el cajon, ca 92021, (619) 333-8167) where it was determined that the sun roof shattered from the inside, pushing the roof of the vehicle upward. The vehicle was not repaired. The dealer notified the manufacturer of the failure. The approximate failure mileage was 56,000.
- Lakeside, CA, USA
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- Delray Beach, FL, USA